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Der Europaische Hof Heidelberg

Certificate of Excellence
Friedrich-Ebert-Anlage 1 | 69117, 69117 Heidelberg, Baden-Wurttemberg, Germany
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Der Europaische Hof Heidelberg
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuttgart, Germany
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff was very professional and willing to please. Just to mention one, we ordered a case of wine from a local winery in town, which was dropped off at the lobby; the staff immediately delivered it to our room. The main areas were elegant from chandeliers to beautiful oil paintings. The spa was very relaxing with a refreshment bar.... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Asian-Cajun-Travel, thank you very much for your very positive feedback. We are really happy, that you enjoyed you stay in the Europäischer Hof and especially the service, the cleanliness and the comfort. We will pass this wonderful compliment to our colleagues. Hope to see you again. All the best, Caroline von Kretschmann (Managing Director) and the team of the... More 

London, United Kingdom
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel leaves nothing to be desired. Maybe more expensive than some but value for money without question. The staff are of particularly high standard and the family approach to excellence is clear to see. Decor elegant with comfortable spotlessly clean rooms. Of particular note is the comfortable public rooms and splendid externL restaurant. The swimming pool and deck area... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Rob B, "first class in all respects", what a wonderful feedback. Thank you very much. It was a pleasure to have you as our guest. And it makes us really happy that you enjoyed your stay in our hotel. Hope to see you again and best regards, Caroline von Kretschmann (Managing Director) and the team of the Europäischer Hof More 

Bellevue, Washington
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent just one night here but wished we had a few more...this is a grand old hotel with a terrific old school European ambience. From the moment you walk in the front door you're transported back in time to what it must have been like 100 years ago. The décor is classic yet elegant, the lobby bar is fantastic,... More 

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Frankfurt, Germany
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 17, 2015

The hotel is located in the centre of Heidelberg. It has a very long history. The crew is really very friendly and always trying to do the best (altough you are late for breakfast for example). The rooms are big enough with a very nice and modern design. The price is rather high but if you want a special night... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Deniz_FB, thank you very much for your great review. We are really happy that you enjoyed your stay in our Hotel. It was a great pleasure having you as our guest. Hope to see you again. All the best, Caroline von Kretschmann (Managing Director) and the team of the Europäischer Hof More 

Level Contributor
141 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 15, 2015

Tips majestic old hotel is long on class and beauty and for the most part offers some exceptional surprises. The roof top pool and relaxation area offer stunning views of Heidelberg and the Heidelberg Castle which is especially impressive at night. The opening appearance is deceiving as the entry way is not very impressive. You are met with friendly, efficient... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Michael, thank you very much for valuing our hotel so differentially. We're happy that you enjoyed your stay in our hotel and especially the roof top pool and relaxation area with the views of Heidelberg and the Heidelberg Castle, your large room and the service of our colleagues. If you should visit us again - what we are looking... More 

Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed May 7, 2015

Gorgeous hotel, radiating the classy atmosphere of the city, it's beautiful lounge and rooms charm you, at once. The restaurant is stunning, the dishes are exceptional, champagne is available for you to start your day in a festive way. The staff are very kind and willing to make you feel at home. Your stay will be stylish as suited this... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear simijtr, thank you very very much for all the positive feedback. We are really overwhelmed by your very kind notes. We really appreciate it. We are very pleased to read that you had a wounderful stay in our hotel and you enjoyed not only the atmosphere of the city, the lobby, the rooms but also the restaurant and the... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 15, 2015

The Europaische Hotel is truly a magical property. Upon entering the lobby, one is warmly greeted by the staff. We arrived at one o clock, a couple hours earlier than the official check in time. We were pleasantly surprised that our room was ready, along with the request made for a balcony room. The definition of great hotel service to... More 

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Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear lshack99, thanks a million for all the positive feedback. We are really overwhelmed by your empathetic and appreciative notes. Many thanks also for your effort writing this detailes review. We really appreciate it. We are very pleased to read that you had a wounderful stay in our hotel and that a lot even exceeded your expectations. Thank you very... More 

Vevey, Switzerland
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed March 22, 2015

The Europaische is a classic hotel. 150 years old and still going very well. The rooms have a nice classic style to them. The sleep quality was very good. The service was helpful and takes pride in the place. The breakfast was a good buffet as you would expect. Being an older place I wasn't expecting much from the fitness... More 

Was this review helpful? Yes 1
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear BunchaSwis, Thank you very much for valuing our hotel so differentially. We're happy that you enjoyed your stay in our hotel and especially the fitness area. If you should visit us again - what would be great - we would take care that our high speed internet access works as it should be. It was a pleasure to have... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 19, 2015

The hotel is really nice, rooms are clean and spacious. The location is close enough to the altstadt for good weather days (it will be another story for cold days to walk 10-15 minutes to main street). The low point is TV channels in the room. There are no music tv, the sport tv are so limited that you cannot... More 

Was this review helpful? Yes 1
Makati, Philippines
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

We stayed at this hotel for 2 nights this March and were delighted with our room. The service was friendly and the hotel was quite impressive. We normally stay at smaller, rustic and charming hotels but we had a great time at this larger hotel. The service was excellent and we enjoyed the breakfast spread that they had. We were... More 

Was this review helpful? Yes 1
Caroline v, Manager at Der Europaische Hof Heidelberg, responded to this review

Dear Tonycan, thank you for your positive review of the Europäischer Hof Heidelbergl!. We are very pleased to read that you had really enjoyed your stay in our hotel and your room with the view across the courtyard of the hotel. Thank you very much for your compliment concerning our staff. We are very proud of them, because the really... More 

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