We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Heidelberg hotels

Exzellenz Hotel

3.0 of 5 Hotel   |   Rohrbacher Strasse, 29, 69115 Heidelberg, Baden-Wurttemberg, Germany
Hotel amenities
Save Saved
You added Exzellenz Hotel to your Saves list
Exzellenz Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
61%
Ranked #33 of 79 hotels in Heidelberg
A recent review
4 of 5 stars Reviewed January 6, 2014
Sofia C Brussels, Belgium
  • Overview
  • Reviews (38)
  • Photos (13)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (4)
  • Location
  • More
Write a Review

38 people have reviewed this hotel

Traveler rating
    6
    17
    8
    4
    3
See reviews for
5
11
5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2014

We did a stopover in Heidelberg whilst driving towards the Swiss mountains to spend New Year's Eve and wanted a good value for money solution for the night, in order to visit the city before hitting the road the following day. We arrived late but the night person was very welcoming and helpful in finding the best parking solution for... More

Was this review helpful? Yes 1
at home
Top Contributor
211 reviews 211 reviews
76 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed December 31, 2013

This is a very nice hotel, especially if you want to spend time in the room as they are large & spacious. The bathroom is nice & clean & they have very nice toiletry products, although no conditioner for those with tangles! Our room looked just like the picture. There was very little noise from the street (although you can... More

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
134 reviews 134 reviews
63 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed September 19, 2013

Book the Comfort Studio, because those are remodeled and are good value for the money. (A modern room at a low price.) However, be aware that the description on bookingcom is not accurate – if you are travelling alone you will get a much smaller room without a double bed. The comfort studio has a newly remodeled bathroom, a kitchenette,... More

Was this review helpful? Yes 2
Brussels, Belgium
Top Contributor
61 reviews 61 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 9, 2013

We had two rooms, one in the renovated part, one not. Neither had air-conditioning, and as the ambient temperature was 30+, the rooms were sweltering on arrival. The fans provided were of limited help, so we all slept very badly. Moral: don't use this hotel in the summer. The renovated room had a well-appointed bathroom, but the unrenovated one was... More

Was this review helpful? Yes
Plymouth, United Kingdom
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 13, 2013

The hotel has very beautiful décor with high celling with marvellous décor. It felt grand on first impression. Due to the natural of the building, it was not suitable for pushchairs or wheelchair as there were few stairs in & out the hotel and going to the bedroom. The lift was small (feel squash for us with 1 pushchair, 1... More

Was this review helpful? Yes
Markham, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

We had a one night stay at the excellenze hotel in heidelberg on route to austria and my husband snd I were pleasantly surprised at the quality of this hotel. It is not a large hotel but nicely appointed- the bathroom is quite nice and modern and the room was quite large and, although traditionally decorated it wad quite charming... More

Was this review helpful? Yes
Leipzig, Germany
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed April 8, 2013

I stayed for a week in this recently renovated modern hotel. Great comfortable rooms with built in kitchen. Internet was free and fast. (Youtube videos no problem). Modern Bathroom and many practical additions to make the stay that much more pleasurable. Built in iPod receiver and charger, free amenities in the bathroom (Shampoo, Shower gel) etc. Staff where very friendly... More

Was this review helpful? Yes
Geneva, Switzerland
Top Contributor
69 reviews 69 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 4, 2012

Based on the review of cfbnp200e and a direct question by email to the staff, I thought I was getting a renovated room, but it was actually in pretty bad shape. Not disgusting but not pleasant, and while I was satisfied with the attentive but cold service, I wouldn't come back here. The location could either be considered very convenient,... More

Was this review helpful? Yes
Sao Paulo, SP
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2012

Pros: - The room was really nice and well equipped, with a small kitchen, tv and a nice bathtub; - Really great sleep quality; - Good cost-benefit relationship; - Excellent cleanliness. Cons: - The location could be better; - The breakfast was too expensive (I don't remember now, but it was something between 10 - 15 euros), so we didn't... More

Was this review helpful? Yes
Victoria, BC
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 5, 2012

We stayed one night at the newly renamed "Hotel Exzellenz". Our room (443) was recently completely renovated. Large comfortable bed, chaise lounge, large flat tv (with several channels in English, Italian, French & German) and small kitchenette. Bathroom was great too - beautiful soaker tub with shower (and folding screens to create enclosure), Nivea shampoo & body wash & great... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Exzellenz Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Exzellenz Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Exzellenz Hotel

Address: Rohrbacher Strasse, 29, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Exzellenz Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotel.de, Priceline, Otel, BookingOdigeoWL and HotelsClick so you can book your Exzellenz Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heidelberg
Heidelberg Best Western

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Heidelberg with
any amenities

Amenities

Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms
79

Questions & Answers

Questions? Get answers from Exzellenz Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer