Based on the review of cfbnp200e and a direct question by email to the staff, I thought I was getting a renovated room, but it was actually in pretty bad shape. Not disgusting but not pleasant, and while I was satisfied with the attentive but cold service, I wouldn't come back here. The location could either be considered very convenient,... More

Pros: - The room was really nice and well equipped, with a small kitchen, tv and a nice bathtub; - Really great sleep quality; - Good cost-benefit relationship; - Excellent cleanliness. Cons: - The location could be better; - The breakfast was too expensive (I don't remember now, but it was something between 10 - 15 euros), so we didn't... More

We stayed one night at the newly renamed "Hotel Exzellenz". Our room (443) was recently completely renovated. Large comfortable bed, chaise lounge, large flat tv (with several channels in English, Italian, French & German) and small kitchenette. Bathroom was great too - beautiful soaker tub with shower (and folding screens to create enclosure), Nivea shampoo & body wash & great... More

with love decorated hotel, clean, friendly staff, great location.

This place had been recently updated and refurbed. We thought it was excellent. Great room, good service and good location. Room was excellent. Big, comfy bed, great pillows and nice & quiet. Bathroom well appointed and very clean. Only drawbacks - no elevator and peaking is a little expensive and a little down the road. Overall, very good hotel. Highly... More

This place is obviously being reorganized. The Rooms vary but are very clean and well equipped, be beds are good. The staff varies and the breakfast is at best adaequate. Good location if you do not need a parking space.

You get the basics in this decent hotel; you could probably do better in Heidelberg, though, but that depends on the rate you get. The hotel is about 5-8 minute walk from the old town and 15-20 minute walk from the train station, so the location is not bad. The small single room I had was clean, and the window... More

Extremely disappointed with this hotel. We called to make a reservation and were told we had to stay at their "other" location just 200 meters down the road, (more like 400 meters) because the primary hotel was totally booked. We were also told that they would charge our room to the credit card immediately, we were travelling on business and... More

The hotel is split into 2 sections and one you only have access to by stairs. The lift is tiny and can only hold about 3 people, if you can actually use the lift, it was full of luggage when I tried. You can walk to where things are, but be prepared to spend about 15 minutes walking to get... More