Upon arrival at the hotel, we were struck by the beauty of the front- it is 100 years old, and, supposedly, had been renovated recently. 88 degrees outside- no air conditioning, which the management claims is not needed more than a one week a year. To make it worse- no fans- not even in the dining room. The room, supposedly... More

We were happy to stay in this hotel for three nights. We arrived out of reception hours, but that did not seem to problem at all. No problems with parking which was free of charge. Location is good, with walking distance(~5-7 minutes) from city center. Hotel was very quiet even though there was local festival weekend ongoing. Rooms were very... More

Arrived without a reservation and were fortunate to get one of the last rooms. Our room was one of the smallest ones, with a miniature bath, but we were only staying for one night so it wasn't a huge issue. Our room was quiet and clean, with a comfortable bed and lovely linens, carefully selected furniture including a small dressing... More

Wonderful hotel where you can see how the details matter. Sekt (German sparkling wine) was offered at check-in. My suite was small but to risk a pun sweet. TV's in the living and bed rooms, soaking tub, separate shower and heated floors in the bath. The desk clerk provided me with an ethernet cable (the wifi doesn't reach reliably to... More

Very average hotel, not worth suffering any case in a 4 star. The staff is absolutely not friendly, the rooms are very small, the bathrooms are very small style is outdated. The evening meal is very expensive and you have nothing on your plate! I absolutely do not recommend this hotel, it is too expensive and not worth 4 stars!

I would agree with all the previous positive comments. The dinner we had "à la carte" was excellent and not too expensive. The room and the SPA are a little small but over all very nicely done and enjoyable. Breakfast is very good and staff is very present and nice. If you go there, don't miss to walk up the... More

Stayed here for 3 nights, a bargain through Expedia! We booked a suite which was situated at the front of the hotel and most importantly it had a really comfortable bed! We made full use of the pool and wellness area which were really good. The breakfasts were excellent with plenty of choice and we decided to eat in the... More

A lot a money has been invested in this hotel and it shows, the furnishings and the structure are top quality, the dining room is very grand. And the staff are well-trained too. The only negative for us was the half-board evening meal which at €75 for two with wine was very expensive.

We arrived July 5th late afternoon And easily found hotel with ample free parking. Room was large & modern. Balcony had gorgeous view of the Black Forest. Food was amazing & spa treatments were good. Staff were very friendly & eager to please despite English language being a little difficult for most. My only criticism ( and I'm being too... More