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Mercure Hotel Panorama Freiburg

Certificate of Excellence
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Wintererstrasse 89, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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Mercure Hotel Panorama Freiburg
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warwick, United Kingdom
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived at this splendid hotel all the staff went out of there way to make our stay comfortable and enjoyable. Our 'standard' room with balcony overlooking Freiburg was fitted out to a higher level than rooms in similar hotels. A bonus for me was the superb food available in the restaurant which catered for my Gluten... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The drive up to this hotel is beautiful. Great views of the city below. Fantastic value for money - the room was large with a balcony over looking the city and the facilities include a pool and wellness spa. Chez Eric restaurant on serves wonderful food and the staff were very friendly. Would definitely stay here again.

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Manjit75, nice to read that you had a great time in our Panorama Hotel Mercure Freiburg with a unique view of the city and that you enjoyed the food served in our restaurant "Chez Eric". We are very pleased that you have been impressed by the friendliness of our staff and by the furnishing of our hotel rooms. We... More 

Jeddah, Saudi Arabia
Top Contributor
73 reviews 73 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for three nights in mid June, staff at reception, in the bar and the restaurant were excellent. This made the stay all the more enjoyable. The hotel is situated above Freiburg, making a 2k walk up and down the hills a twice daily ritual. The hotel is handy for the bike and walking trails through the Black Forest... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear davidhowarth29, Thank you very much for the evaluation of your stay in our hotel! It is nice to read that you had a pleasant time in the Panorama Hotel Mercure Freiburg and that you especially were impressed by our staff. We look forward to welcome you again over the roof tops of Freiburg! Best regards Elvira Roth PR &... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Arrived early of course, dealt with quickly by superb reception staff, room quickly readied, minimum fuss maximum efficiency. Thought this can't go on, everybody being so ready to help, but it did, from the restaurant to the bar, to the best ever buffet breakfast with the best staff(we've been around the world a bit). Room great, balcony view sans pareil,... More 

Review collected in partnership with Mercure Hotels

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear guest, Thank you very much for your evaluation and your numerous words full of praise concerning your stay in our hotel! We are very pleased that you had a great time in the Panorama Hotel Mercure Freiburg and that we could stagger you anew within your stay. For your next journey to Freiburg we gladly reserve a room with... More 

Morpeth, United Kingdom
Top Contributor
109 reviews 109 reviews
65 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a memorable 2 night stay at this stunning location high over Frieburg. A satnav was useful to find this modern looking hotel in its quiet location. We had a panorama 5th floor room, the view from the balcony was beautiful. Good walking and jogging trails around the hotel. Room comfortable for all our needs. We arrived early to get... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Collybean, Thank you very much for the evaluation of your stay in our hotel! We are very pleased to read that you had a great time in the Panorama Hotel Mercure Freiburg and that you enjoyed your meals in our restaurant "Chez Eric". We look forward to welcome you again over the roof tops of Freiburg! Best regards Elvira... More 

St. Petersburg, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It is worth getting a panorama view at this hotel. The drive up to the hotel will explain the name. The road is narrow and curvey, but the views are lovely. As usual in many of the boutique hotels, parking is not the easiest, but doable. Getting into the town of Freiburg from the hotel requires a car, a walk... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear sammac2015, Thank you very much for the evaluation of your stay in our hotel! You are right, the name "Panorama Hotel" speaks for itself. From all sectors of the Panorama Hotel Mercure Freiburg you have an unique view of the city and the surroundings. All our 86 hotel rooms are facing south and dispose of a balcony or a... More 

Reykjavik, Iceland
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really nice hotel in a quiet neighbourhood. Hotel seems to be a little stuck in the 1990s, but the rooms have been remodelled and are quite comfortable. The balcony and the view over the city are great. Bathroom is on the rather small side. Overall a comfortable stay.

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear LxRichter, Thank you very much that you have decided the Panorama Hotel Mercure for your stay in Freiburg! The hotel was built in the 70's and all the rooms were renovated in 2013. Due to the geographical situation of the hotel over the roof tops of Freiburg you have an unique view of the surroundings. We are glad to... More 

Guildford, Surrey, UK
Top Contributor
51 reviews 51 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent two days at the Mercure Hotel Panorama in a room just yards from reception — very convenient. The room was not especially large, but it was beautifully designed, with varied and subtle lighting and harmonious stone and slightly textured paper as wall coverings. The furniture of the room and the balcony was smart and the bed comfortable. The... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Downswalker, Thank you very much for the detailed evaluation of your stay in our hotel! We really appreciate your words full of praise concerning the geographical situation of the Panorama Hotel Mercure, the setting of the hotel rooms, the quality of the food served in our restaurant "Chez Eric" and the kindness of our staff. We look forward to... More 

Jeddah
Contributor
20 reviews 20 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 27, 2015

First of all, the view out of your room alone is five stars! The rest is a nice European four stars hotel. The rooms are a little tight for two guests and the furnishings is a little bit spartan. Everything is very clean and the restaurant is really good. The only thing which is really stoping me from giving five... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Abdul K, Thank you very much for the evaluation of your stay in our hotel! You are right - the beautiful view you have from all parts of the hotel is unique. We appreciate that you praise the cleanliness in the whole hotel and the quality of our restaurant. We take from your words that the parking situation was... More 

Rome
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 26, 2015

The Mercure Hotel Panorama Freiburg is located on an the slope of the hills overlooking Freiburg, in a very quiet area of the city. The hotel is best reached by car although there is a way to get there by bus and walking up the hill on a footstep (around 10-15 min walking from the Herdern Kirche line 27 bus... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Meteoman, Thank you very much for the detailed evaluation of your stay in our Panorama Hotel Mercure Freiburg! We are very pleased to read that you had a comfortable stay and that you have been impressed by the kindness of our staff, the quality of our breakfast buffet, the setting of the hotel rooms and the beautiful view you... More 

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