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Mercure Hotel Panorama Freiburg

Certificate of Excellence
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Wintererstrasse 89 | 79104 Freiburg, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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1 room 1 adult
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Mercure Hotel Panorama Freiburg
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385 Reviews from our TripAdvisor Community

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Hampshire UK
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We received a warm welcome with a glass of Ribos tea on arrival. We had pre-booked a parking space but our car was too long for it; the receptionist went out & assisted my husband with finding a suitable place (book place 16 or lower as 18 is too tight). The room was comfortable for good views over the city.... More 

Helpful?
Thank SPPHampshireUK
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear SPPHampshireUK, Thank you very much for the evaluation of your stay in our house! We are very glad to read that you spent a pleasant time in our Panorama Hotel Mercure Freiburg and that you especially enjoyed the dinner in our restaurant "Chez Eric", our abundant breakfast buffet as well as the value for money. We are looking forward... More 

Kiato, Greece
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 6, 2016

Βefore our arrival I believe will see 5 stars facilities,after check in and a tour in the heart of the hotel 5 stars is only the restaurant (6 star prices !!!)and the pool-fitness facilities.Our room on 4th floor is it Ok with a view to the Freiburg and a small mount.After many many years reserve superior room NO STANDARD without... More 

Helpful?
Thank Giannis_Anna96
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Giannis_Anna96, Thank you very much for the evaluation of your stay in our 4* superior Panorama Hotel Mercure over the roof tops of Freiburg with a unique view of the city and the surroundings! We are really pleased to read that our restaurant "Chez Eric", our swimming pool and sauna area, your superior room on the 4th floor as... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2016

I cannot say enough about this hotel. We stayed for a few nights in mid December as we were visiting Freiburg for the Christmas markets. From the moment we arrived, we were made to feel as if nothing was too much trouble. The rooms were large and comfortable with the most amazing views over Freiburg. The buffet breakfast in the... More 

Helpful?
Thank Patti W
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Patti W, Thans a lot for your numerous words full of praise concerning your stay in our hotel in December. We are very happy to read that you had a pleasant time in the Panorama Hotel Mercure Freiburg and that especially the friendliness and helpfulness of our whole team as well as our abundant breakfast buffet has impressed. We... More 

Zurich, Switzerland
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 1, 2016

Our one night stay here was relaxing and enjoyable. Since the hotel located above the city of Freiburg, it is some distance to walk to the old town, however a taxi was only a 2-3 Euros each direction. The breakfast is a large buffet with many choices and of the best quality, highly recommended.

Helpful?
Thank Zuritopia
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Zuritopia, Thank you very much for the evaluation of your relaxing and enjoyable stay in our hotel! We are very pleased to read that you had a great time with us and that you highly recommend our abundant breakfast buffet. We hope to see you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel... More 

1 review
1 of 5 stars Reviewed December 17, 2015 via mobile

Writing this from the room right now...at 1:30am...since I can't sleep. First, the hotel is nice. The room is good sized, and has a decent view. However, the temperature in the rooms is incredibly hot. It's so uncomfortable that you can't sleep and we're getting headaches from it. The thermostat controls near the door do nothing. We have resorted to... More 

Helpful?
Thank Logan M
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Logan M, Thank you very much for the evaluation of your stay in our hotel! We are very pleased to read that you appreciated the room size and the unique view of Freiburg and the surroundings within your stay. At the same time, we deeply regret that you could not sleep because the temperature in the room was incredibly... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

My partner and I along with some friends traveled to here during our drive round Europe in May and we were delighted to have found this place! A lovely drive up to the hotel through the trees and a lovely looking hotel overall. We stayed for only one night and treated ourselves to the restaurant which was expensive but it... More 

Helpful?
Thank jademcintosh
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear jademcintosh, Thank you very much for the great evaluation of your stay in our hotel! We are very pleased to read that you had a great time with us during your stay in Europe and that you especially enjoyed dinner and breakfast in our restaurant "Chez Eric! We look forward to welcome you soon again! Best regards, Elvira Roth... More 

Bournemouth, United Kingdom
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 11, 2015

We took advantage of a cheaper one night stay because it was October. We had a very large and modern room with a balcony and a good view (they do exist so ask?) and a huge bed. There is a very expensive restaurant (for a special treat?) so we had to use room service which was of good quality and... More 

Helpful?
Thank jerryhardy
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear jerryhardy, Thank you very much for the evaluation of your stay in our hotel! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay in your room with a unique view and balcony as well as our abundant breakfast buffet! We look forward to welcome you... More 

Tel Aviv, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 31, 2015

I have only one night, good located, good panoramic view, when you book for room make sure you get the room type you booked, I am not sure but when I looked to the pictures later, I noticed that I got the standard room while I have paid for superior. in general I can say it is a grat hotel... More 

Helpful?
1 Thank Rauf A
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Rauf A, Thank you very much for the evaluation of your stay in our hotel! It is a great pleasure for us to read that you enjoyed your stay in the Panorama Hotel Mercure Freiburg with its panoramic view and that you especially appreciated the friendliness of our staff and our abundant breakfast buffet. We thank you for your... More 

Egypt
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 27, 2015

Nice hotel located on top of Freiburg on a hill on the edge of the forest, superb view. Nice renovated rooms with balcony. There is a nice restaurant and bar lounge offering a huge variety of selected wines. Good and tasty food. A perfect location for a tranquil stay away from the city and possibility for walks or running in... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank ueno18
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear ueno18, Thank you very much for the evaluation of your stay in our hotel! We are very pleased to read that you had a great time with us and that you especially enjoyed the quiet location of the Panorama Hotel Mercure Freiburg, the superb view, the renovated rooms and our restaurant "Chez Eric". We look forward to welcome you... More 

Manila, Philippines
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 17, 2015 via mobile

We booked this hotel months in advance. Despite the reviews of this hotel having a 70's theme, we booked a more expensive SUPERIOR room specifically because we wanted a room with a nice view of the city. We were both looking forward to this accommodation after a day of driving. Upon entering the room, I immediately felt that something was... More 

Helpful?
1 Thank Orange88
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Orange88, First of all we want to thank you warmly that you have chosen our hotel for your stay in Freiburg and for the review of your stay with us! We are very pleased that you have appreciated the friendliness and helpfulness of our entire team. At the same time we deeply regret that your stay did not meet... More 

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