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Mercure Hotel Panorama Freiburg

Certificate of Excellence
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Wintererstrasse 89 | 79104 Freiburg, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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Mercure Hotel Panorama Freiburg
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (304)
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    (77)
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    (98)
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    (62)
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All months
Level Contributor
107 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Truly disappointed with this hotel. I hesitated between a 2* and 3*. Hotel probably build in the 70´s which has not apparantly undergone much in terms of renovation since. Which shows to its detriment. On the plus side, you have the views. True. But too distant from the city, I believe it may be overrated. It certainly does not make... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Jose Luis G, Thank you very much for the evaluation of your stay in our hotel! We are very pleased that you have been impressed by the friendliness and the attentiveness of our staff as well as by the unique view you have from all parts of the Panorama Hotel Mercure Freiburg. At the same time we regret that... More 

Deauville
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

from the room as well as from the restaurant the view is magnificent. the city, vineyards and woods are t your feet. very quiet! my room & bathroom were a good, confortable size. the personnel (reception & restaurant) is competent, efficient & friendly

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear guest, Thank you very much for the great evaluation of your stay in our hotel! We are very pleased that you had a great time in the Panorama Hotel Mercure Freiburg! Nice that we could inspire you! We hope to see you soon again! Best regards Elvira Roth PR & communication More 

Eastern Norway, Norway
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located at the hill outside Freiburg. It has amazing view over Freiburg. Restaurant and breakfast is great, staff is great and room was ok. You have to drive a little bit to get here as it is located on a hill but was worth the drive.

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Tom A, Thank you very much for the evaluation of your stay in our hotel! It es a great pleasure for us to read that you had a great time in the Panorama Hotel Mercure Freiburg. You are right, the hotel is quietly located on a hill above the city with a unique view of the surroundings. The city... More 

Abcoude, The Netherlands
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Warm and friendly receive at the reception at arrival. Fine comfort rooms, only unfortunate that there is only a bath instead of a shower, uncomfortable to take a shower in a bath. Perfect view from the terrace at the rooms, as well as the terrace of the restaurant. The restaurant Chez Eric is pretty pretentious and priced above average, but... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear tiebout2, Thank you very much for the evalutation of your stay in our hotel! It is nice to read for us that you had a pleasant time in the Panorama Hotel Mercure Freiburg which is quietly located on a hill with a beautiful view of the city and the surroundings. It is great that you have been convinced by... More 

London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 5 or 6 nights together with a group of friends when visiting the Black Forest on a walking holiday . The location of the hotel is superb , while all the staff were extremely courteous and helpful. Breakfast had a wide choice and the restaurant menu and service was excellent.

Was this review helpful? Yes
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear js492014, Thank you very much for the evaluation of your stay in our hotel! We are very pleased that you had a great time in the Panorama Hotel Mercure Freiburg and that you have been impressed especially by the location of the hotel, the friendliness and helpfullness of our staff, our abundant breakfast buffet as well as the menu... More 

Leuven
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would come back! We extended our stay because we did like it so much. We did travel with a 4mont baby. The staff was extremely helpful. The view from the room with terrace is just perfect! We did love the indoor pool with view over Freiburg. Don't eat at the restaurant, overpriced.

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Durang, Thank you very much for the evaluation of your stay in our hotel! We are very pleased to read that you would stay again in the Panorama Hotel Mercure within your next visit in Freiburg because you had such a great time over the roof tops of Freiburg. You are right - due to the geographical situation of... More 

Dublin, Ireland
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel can really be called panoramic every room has a fantastic view.Our room had a huge patio area with two sun beds and an electric awning for shade against the bright sun.The staff here were very professional and really helpful.There is a very good restaurant in the hotel with really top class dining in Che Eric .It is expensive... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear dinjoecurry, It is a great pleasure for us to read that you had a comfortable stay in the Panorama Hotel Mercure Freiburg! Due to the geographical situation of the hotel you have an unique view of the city and the surroundings. We thank you also for your remarks concerning the quality of the beds, the parking situation around the... More 

Sydney, Australia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is, quite simply, the worst 4* hotel I've ever stayed in. Parking was on the nearby street and quite a walk to the hotel. The wifi wasn't working upon check-in and when it did start "working", it continuously dropped out and was very very slow. The room was small and tired-looking but adequate, but then I turned on... More 

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PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear ani_rambles, We are very pleased that you have taken the time to describe the impressions of your stay at our Panorama Hotel Mercure Freiburg. Our goal is that you feel comfortable in the elegant ambience of our house and that we fullfil your needs. We are really sorry that your visit did not meet your expectations. For this we... More 

Warwick, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived at this splendid hotel all the staff went out of there way to make our stay comfortable and enjoyable. Our 'standard' room with balcony overlooking Freiburg was fitted out to a higher level than rooms in similar hotels. A bonus for me was the superb food available in the restaurant which catered for my Gluten... More 

Was this review helpful? Yes
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Gillfranco, Thank you very much for the great evaluation of your stay in our hotel! We are very happy to read that you had a really pleasant time in the Panorama Hotel Mercure Freiburg and that you have been particularly impressed by our staff, our hotel rooms and our restaurant. We observed that the number of people with allergies... More 

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