I stayed at this hotel for an educational conference that also hosted tours of Germany, as well as neighboring France and Switzerland. All of the front desk staff are so nice and helpful, especially Mathias and Mueller. It is clean and comfortable and right across the street from the buses and trains! You also have many restaurants, shopping and attractions... More

Stay at this hotel 3 times in 8 years. Service remains ok but the whole building, Facilities outdated and needs renovation. spa cannot be used, so down! Very well located, 5 min walk to main square, easy parking.. Good breakfast. Internet not free, 9 euros a day

A clean business class hotel, just across and slightly south from the train station, so easy to find on foot. Comfortable beds, elegant breakfast buffet, spacious rooms. The only downer is typical of this kind of hotel, you pay (too much) for the internet (and the only free computer in the lobby is always taken) and breakfast is not included... More

Novotel Freiburg is a large modern hotel with umpteen rooms. We had the standard room- large and well appointed with a good bath room and capacious minibar from which we could remove all their items and install our own. There's a big underground car park for which they charge. Any room problems are quickly remedied and the staff are all... More

I have stayed in a few hotels on my trip throughout Germany and this was by far the worst. They turn the a/c off at 10pm throughout the hotel so when it gets warm it is hot and stuffy. They advise to open the window so then it is noisy. You can also hear everything that happens in the next... More

We booked the Novotel Freiburg mainly for its central location, and that proved to be a real plus point. It was a short walk into the old town, and very close to other amenities such as the railway station and the main concert hall/theatre. The room was clean, the breakfast choice extensive and high quality, and the hotel as a... More

Had a good night sleep. Good value for the price. The social media campaign afterwards is a bit overkill, first from Novotel (the Hotel) in a way too long survey and then another note (via the hotel group's parent company) on "please rate" for TripAdvisor. Sometimes you just want to stay and not been bothered with anything else.

The location is great, right next to the train station and with some nice views, if you get a street window. However, the mattress was very stiff and hard. I was a bit surprised, because in an Ibis you would find more comfortable beds and this was a 4-star Novotel. Also, the a/c heating started hissing at some point during... More