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Novotel Freiburg

Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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Novotel Freiburg
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A recent review
4 of 5 stars reviewed 6 days ago
Laura W Minneapolis, Minnesota
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great place to stay. The room and bathroom were huge, and the location is fantastic - about a 3 minute walk from the train station. The customer service could be a little better, which is the only reason I am giving a 4 star rating instead of a 5.

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Adelaide, Australia
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located adjacent to the train station and within 500 m of the centre of Freiburg. There are many choices for places to eat and drink nearby. The facility and room was consistent with other Novotel hotels I've stayed at around the world - comfortable, all the core services/facilities, nothing over the top or lavish. Wifi was slow... More 

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Zug, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location (across the street from the bahnhof). Also, we like it as it has a proper parking garage (with plenty of spaces) When we checked in, the desk attendant asked us if we wanted to enroll in the Accorhotels loyalty program (free, fast enrollment requiring minimum details). It seems he might have even upgraded us one room level upon... More 

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Bandung, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

in front of main train station, perfect! but room was ok, breakfast had not so much choices of organic food. but its acceptable. compare to any other novotel in other country, not so much sophisticated. but overall its ok. sleep was good.

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Geneva, Switzerland
Top Contributor
82 reviews 82 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 21, 2015

Excellent Family hotel, staff is very friendly, upon arrival kids generally get a little present (yo-yo and a watch this time !). A great place to stay while visiting Europa Park, the pool and sauna facilities become appreciated after a whole day of walking in the park. Breakfast buffet as always complete and with a lot of choices for all.... More 

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5383Novotel, Front Office Manager at Novotel Freiburg, responded to this review

Dear Guest, Thank you for the great review of our hotel and our staff! Just for your information we do have safes at the front desk. You can use them free of charge and can open them 24h. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Team More 

East Yorkshire
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2015

We had an amazing time in Freiburg. We did a 3 city break ( Berlin and Budapest) but Freiburg stole our hearts and is now on one of my top places to go back to. The hotel was located really well for the transfer to and from the airport and the train station and trams. The room was cleaned daily... More 

Was this review helpful? Yes 1
5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, Thank you for the great review of our hotel and our staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Freiburg More 

Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 24, 2015

Freiburg is a small town so i guess there arent a lot of options around. This is an okd hotel. But big enough. No gym , only has a small pool at basement. Room is big enough but dated Wifi in room is ok though. Good thing is that hotel is opp main station. Main station has 24hr supermkt which... More 

Was this review helpful? Yes 1
5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon. Sincerely, Your Novotel Freiburg More 

Pretoria, South Africa
Top Contributor
163 reviews 163 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed March 22, 2015

Despite being old and in need of a renovation, the Novotel Freiburg ticks all the boxes. Far from the humdrum chain hotel you'd expect, this hotel is charming, well located and has excellent, large rooms for the value. Definitely one we recommend you stay in whilst visiting Freiburg. Very friendly, great pool/sauana, free Wi-Fi.

Was this review helpful? Yes 1
5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Team More 

Istanbul, Turkey
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 5, 2015

The hotel is located in a perfect position, close to the city center, main train station and main road. The rooms are about 20 sq m, which is enough. The hotel has many rooms as far as I can say and the rates are reasonable. It is well maintained and clean. However, I found the breakfast too expensive, but it... More 

Was this review helpful? Yes 1
5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Team More 

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