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Novotel Freiburg

4.0 of 5
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Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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1,142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for 8 nights in August 2015. Location was great just in front of the central station. Hotel staff were very nice. We asked to take off the mini bar things so we can put our food in the fridge and they did it with no problem. Air condition was great! Our room was big, they already opend... More 

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Greater Canberra, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, modern room. Very friendly and professionell service. Very central to the Freiburg main train station. Although the hotel is near to the traffic there is no worth mentioning din. I will come again.

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Took 40mins to check in. Parking costs 14euro, 'check in' staff was extremely rude. Refused to accept any criticism of excessive waiting time. Finally got to room, pillows were strictly prohibited to 1 per person and when you put your head on it, it compresses and feels as if there isn't a pillow under your head. When i rang the... More 

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staffordshire moorlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights in this superbly furnished hotel. Rooms are a very good size, mini bar was included. Spotlessly clean accommodation, truly excellent breakfast which catered for everyone's desires ! Cocktails available in the bar. Great location, walking distance to the town. Friendly staff. There is a spa available, which consists of a small pool and sauna. Plenty of... More 

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Europe
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a full week in August 2015. As I was arriving by train, the location was very good, just 3 minutes walk from the Freiburg railway station. There were quite a few homeless people (or maybe transients) hanging around in the area. I am not sure if this was a summer phenomena, but I don't... More 

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Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Novotel for 3 nights. Great location, across the road from the train station and a short walk from the old town. My stay was okay but nothing stood out that made it amazing. The hotel is clean and basic but little character or wow factor. My room was large and comfortable with a nice view of the... More 

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Singapore, Singapore
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located near Freiburg im Breisgau station, the hotel is easily accessible via train and only a short walk away from the historical core of Freiburg im Breisgau. Novotel Freiburg is a business or conference hotel, there isn't much character and the staff are robotic at best. Room was spacious and decent but otherwise unmemorable. Location is its key strength.

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1 review
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel, Very good location. Breakfast was nice as well. There were only two lifts in the hotel, out of which only one was working, people had to wait a lot in order to go up or down. There was some problem with room access cards, they stopped working after a couple of days. I changed them twice.

Review collected in partnership with Novotel Hotels

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Frigiliana, Spain
Level Contributor
259 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Modern, bright rooms with a comfortable bed. Reception staff helpful and efficient. Good location, 10 minutes from the old town, near the central station and Starbucks, MacDonalds etc. The main problems were aircon just about coping and 1 lift of two still out of order, quite a problem in a busy hotel with 7 floors!

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5383Novotel, Leiter Front Office at Novotel Freiburg, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Freiburg Am Konzerthaus. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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