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Mercure Hotel Freiburg am Muenster

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Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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1 room 1 adult
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Mercure Hotel Freiburg am Muenster
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712 Reviews from our TripAdvisor Community

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Paris, France
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very nice and clean. Hotel situation is great in city center near old town and shopping street. Wifi connexion is low depenting of your room situation. It is the only bad point. I will go back there for my next trip

Review collected in partnership with Accorhotels.com

Helpful?
Thank fastier2016
H0492-GM, Leiter Front Office at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We spent 5 days in Freiburg before Christmas to visit the markets and spend some time in the Black Forest. We stayed the first 3 nights in the Panoramic Hotel on the hill just above Freiburg, but wanted to be in the town for the weekend. The location is superb and cannot be faulted. The common areas were nice and... More 

Helpful?
1 Thank Patti W
H0492-GM, Leiter Front Office at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Freiburg am Münster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry for the unfriendly reception staff, this is normally not our standard. Me as the front office manager I'm very... More 

Perth, Australia
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed October 16, 2015

After a lovely stay in the Mercure in Koblenz we were a little disappointed when we arrived at this Mercure. The location was very good, however, the rooms were a little tired with 70s style nightclub carpet and the picture of the gargoyle was not really conducive to a good night's sleep! We'd asked for a quiet room on a... More 

Helpful?
Thank Jozcat
H0492-GM, Receptionist at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Jozcat, Thank you for taking the time to tell us about your experience at the Mercure Hotel Freiburg am Münster. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret that you did not like the hotel style. Last year the carpets in our rooms were renewed. At... More 

india
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

This hotel is well connected by trams and bang in the middle of the city. clean hotel friendly staffs. but they are a bit off the mark in suggestions of the right tram station, store timings etc. . good pace to stay

Helpful?
Thank radha r
H0492-GM, Receptionist at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Edinburgh, United Kingdom
Level Contributor
172 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed September 15, 2015

The internal decoration of my room seemed a little tired and old fashioned. Think this property is due a refub. Staff were friendly though. No gym on the hotel but there is one next door. Car park on site.

Helpful?
Thank Sirbalkansobranie
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Ashford, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 12, 2015

Stayed here for two nights in May for the wedding of a friend. The price was comparable to a Mercure room in the U.K. We arrived early and our room wasn't ready but we were allowed to put our cases in a secure locked room. Staff were friendly & helpful & spoke perfect English. Our room was clean and spacious... More 

Helpful?
Thank HelenJ99
H0492-GM, Rezeption at Mercure Hotel Freiburg am Muenster, responded to this review
Google Translation

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Freiburg am Münster. Über... More 

Castleford, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 7, 2015

nice big room for the four of us. Breakfast was included and well worth it. Free wifi and convenient car parking at the hotel, albeit for a surcharge. Also liked the position of the hotel, after check-In we took a short walk to the old square, only 5 mins away.

Helpful?
Thank etaylor419
H0492-GM, Recepionist at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2015

Good sized room, there was a large double and two 'occasional' single beds for the children. Bathroom was huge, shower was great. Windows in both rooms completely opened, which is unusual as we were on the fifth floor, great for us but not so good for families with small children. Hotel was in an excellent location, close to city centre,... More 

Helpful?
1 Thank Jot72
H0492-GM, Leiter Front Office at Mercure Hotel Freiburg am Muenster, responded to this review
Google Translation

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Freiburg am Münster. Über... More 

Malta
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed August 2, 2015

Very central hotel just 15 minutes walk from train station (taxi 8 euros). Room very up to standard and spacious. Not enough English channels on TV, in fact only News and the rest are foreign. Parking not available outside and comes at a cost in a nearby garage. Ask hotel for special rates which will add up to your stay... More 

Helpful?
Thank geomang
H0492-GM, . at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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