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Mercure Hotel Freiburg am Muenster

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Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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Mercure Hotel Freiburg am Muenster
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651 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
  • Russian first
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English first
  • All months
    (651)
  • Mar-May only
    (148)
  • Jun-Aug only
    (208)
  • Sep-Nov only
    (126)
  • Dec-Feb only
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good sized room, there was a large double and two 'occasional' single beds for the children. Bathroom was huge, shower was great. Windows in both rooms completely opened, which is unusual as we were on the fifth floor, great for us but not so good for families with small children. Hotel was in an excellent location, close to city centre,... More 

Was this review helpful? Yes 1
H0492-GM, Leiter Front Office at Mercure Hotel Freiburg am Muenster, responded to this review
Google Translation

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Freiburg am Münster. Über... More 

Malta
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very central hotel just 15 minutes walk from train station (taxi 8 euros). Room very up to standard and spacious. Not enough English channels on TV, in fact only News and the rest are foreign. Parking not available outside and comes at a cost in a nearby garage. Ask hotel for special rates which will add up to your stay... More 

Was this review helpful? Yes
H0492-GM, . at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Europe
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 23, 2015

Just a few step from the walking street and the cathedral , this hotel provided us a comfortable and clean place for our 1 night stay. Situated on top of a public parking where we left our car for the night , it was a challenge getting a spot at the level of the hotel entrance. Good value for the... More 

Was this review helpful? Yes 1
H0492-GM, . at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Espoo, Finland
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

Nice room for 3, clean and good bathroom. Aircon was set just right. Elevator capacity was not enough for the traffic, and car parking in the garage was expensive. There is no parking arranged by the hotel, as this is in the center. Breakfast was good but expensive. Nearby mexican restaurant in the corner was good for dinner. Never get... More 

Was this review helpful? Yes
H0492-GM, . at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Stoke-on-Trent, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 17, 2015

This is what you would expect from Mercure. It is comfortable, the rooms are spacious and also offer good views of the surrounding area. The location is perfect, we managed to get everywhere we wanted to go on foot. Didn't have breakfast so cannot comment on the food. Managed to get a good deal for three sharing a room so... More 

Was this review helpful? Yes
H0492-GM, Empfang at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

A couple of blocks from the main square, this hotel is what you would expect as a business traveler. Short on charm, but long on amenities and space, this is more akin to what you would expect from an American chain. Nice sized rooms, very accommodating staff for larger groups.

Was this review helpful? Yes 1
H0492-GM, Front Office Manager at Mercure Hotel Freiburg am Muenster, responded to this review
Google Translation

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Freiburg am Münster. Über... More 

Brussels, Belgium
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 29, 2015

This hotel is ideally located in the center of Freiburg, with a very spacious parking underneath. The restaurant offers nice meals, I had lunch, dinner and breakfast here and I have no remarks. The rooms are ok: clean, good bed, nice bathroom, not much noise from outside. Staff is very friendly and considerate. The meeting room we used, however, was... More 

Was this review helpful? Yes
H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Lausanne, Switzerland
Level Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 18, 2015

Nice thing : there is a huge public parking under the hotel (actually the hotel is within a mall center, and that's the mall's parking). 17euros/24 hours. Room is compfortable but basic, no charm at all. Free wifi. Breakfast not included (17euros/PAX/day). 5min walk from city center. If you don't mind to park your car 5min away from your hotel,... More 

Was this review helpful? Yes
H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Munster and we are sorry, that not everything was to your fully satisfaction. I will share your comments with our team to continuously improve the quality of our services. We are in the heard of Freiburg downtown=old town, only 2 minutes walk from... More 

Merstham, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 13, 2015

Stayed here in a triple room for three nights and have no complaints at all. In a great spot just behind the cathedral, the hotel has friendly staff and breakfast was excellent if not cheap at 16 euros. The room was quite big enough, clean and quiet with comfortable beds, a good shower with plenty of hot water, and very... More 

Was this review helpful? Yes 1
H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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