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BEST WESTERN Premier Hotel Victoria

Certificate of Excellence
GreenLeadersPlatinum level
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Eisenbahnstrasse 54, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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BEST WESTERN Premier Hotel Victoria
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BEST WESTERN Premier Hotel Victoria
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191 reviews from our community

Traveler rating
    76
    80
    19
    9
    7
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26
70
16
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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State College, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times and it is always a wonderful experience. It is just a few minutes walk from the train station and espresso/coffee and tea are always available in the lobby. The rooms are well appointed, comfortable, and very clean. The windows have mechanical shutters allowing you to completely block out the light, useful when... More 

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Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Loved the room, bed, pillows, everything. Very comfortable and super clean. Breakfast was fantastic I had it proced with room and normal 15 euro. Well worth it. Help yourself to the espresso/coffee in lobby. Walk from train.

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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

Small room with a single bed.....very clean and close to the Old Town. Bathroom was large, shower was awesome...parking available for 12 euros. I never eat at the hotels so no comment there, like to get out into the town.

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St. Andrews, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 1, 2015

Rooms were great, and I couldn't smell smoke in our 3rd floor room, but everywhere else in the hotel smelled very strongly of cigarette smoke. Not my idea for a 4+star hotel. The service was fine, location perfect (right in between train station and city centre), but I think the hotel is over priced, as the smell was very bothersome... More 

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Yvonne C, Manager at BEST WESTERN Premier Hotel Victoria, responded to this review

Dear Guest, thank you for your feedback. We are very sorry for the cigarette smell in the hotel. We are aware of this issue and are on our way to find a solution. We hope to welcome you again in our hotel. More 

Long Beach, California, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 30, 2015

The hotel is fine except that we stayed in Room 253 and could every evening smell the cigarette smoking waftng up the corridor. Opening the window made it worse as it seems there is an exhaust outside. I was very disappointed with it, and found the stale smell of cigarette smoke in the lobby every monring very annoying. Perhaps a... More 

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Yvonne C, Manager at BEST WESTERN Premier Hotel Victoria, responded to this review

Dear Maurice, thank you very much for your feedback. We apologize for the cigarette smell that you experienced during your stay. All our rooms are non-smoking rooms and we will take care of this problem. We hope to welcome you in our hotel again in the future. More 

Littlehampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

I stay here very often due to business trips. I have got to know some of the staff and we are on first name terms which I find truly relaxing after spending a lot of time away from home. The hotel is extremely Eco-friendly and do all they can to be green. They have 2 great bars, provide a good... More 

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Hong KOng, Hong Kong
1 review
5 of 5 stars Reviewed March 25, 2015

I stayed 2 nights at this hotel. The room is large enough for a single person. Good location, good breakfast with good service. I was so satisfied with the whole thing. Will pick this hotel next time if I come here again.

Review collected in partnership with Best Western

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

Great location..!!walking distance from rail station and Euro-airport coach stop, also close to the city center, pleasant rooms, reliable wifi access and has a couple smoking lounges "underground bar". I personally recommend this hotel when in Freiburg as it close to the station and pays a good attention to sustainability!!

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Vancouver
Top Contributor
102 reviews 102 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 29, 2015

Being relatively unfamiliar with Freiburg admittedly the address 'Eisenbahnstrasse' (Train Road) made us a little uneasy but no, the location is perfect right across from bautiful Palais Colombi and Freiburg's very own vineyard. The hotel definitely deserves its name Premier with respect to location, service, amenities, breakfast buffet and not to forget the little welcome perks like two chocolate candies... More 

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Vancouver, Canada
1 review
4 of 5 stars Reviewed January 27, 2015

Great location, quick walk to the train station or into the city center. Most environmentally friendly hotel I've stayed at, I strongly support this initiative. Great service, the single room was quite large and perfectly adequate and comfortable, everything you need, although nothing special. Internet was reliable.

Review collected in partnership with Best Western

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