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BEST WESTERN Premier Hotel Victoria

Certificate of Excellence
GreenLeadersPlatinum level
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Eisenbahnstrasse 54, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
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BEST WESTERN Premier Hotel Victoria
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Melbourne, Victoria, Australia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel Victoria is close to the railway station but in a quiet and clean neighborhood. Our room, although small, was beautifully furnished, clean and comfortable. Staff were very friendly and helpful. Free coffee and tea all day and free fast wifi. Small fitness room was a plus. The hotel's green initiatives are to be applauded. Our 3 days went too... More 

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San Francisco
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is about 10 minutes’ walk from Freiburg train station. Altstadt, as well as Kaiser Joseph Strasse (the shopping street) are within 5 minutes’ walking distance. We reserved online a queen-bed room (18 sq. meters). Upon check-in, we were assigned a disappointing dark and small room (#60) at the end of a long corridor behind the reception area. One... More 

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Zutendaal, Belgium
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice business hotel. Good wifi, good facilities, friendly staff and will located in the center of Freiburg. Breakfast was nice as well. I would certainly advise this hotel to other business travelers.

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State College, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

I have stayed at this hotel many times and it is always a wonderful experience. It is just a few minutes walk from the train station and espresso/coffee and tea are always available in the lobby. The rooms are well appointed, comfortable, and very clean. The windows have mechanical shutters allowing you to completely block out the light, useful when... More 

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Sarasota, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Loved the room, bed, pillows, everything. Very comfortable and super clean. Breakfast was fantastic I had it proced with room and normal 15 euro. Well worth it. Help yourself to the espresso/coffee in lobby. Walk from train.

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Pittsburgh, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

Small room with a single bed.....very clean and close to the Old Town. Bathroom was large, shower was awesome...parking available for 12 euros. I never eat at the hotels so no comment there, like to get out into the town.

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St. Andrews, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 1, 2015

Rooms were great, and I couldn't smell smoke in our 3rd floor room, but everywhere else in the hotel smelled very strongly of cigarette smoke. Not my idea for a 4+star hotel. The service was fine, location perfect (right in between train station and city centre), but I think the hotel is over priced, as the smell was very bothersome... More 

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Yvonne C, Manager at BEST WESTERN Premier Hotel Victoria, responded to this review

Dear Guest, thank you for your feedback. We are very sorry for the cigarette smell in the hotel. We are aware of this issue and are on our way to find a solution. We hope to welcome you again in our hotel. More 

Long Beach, California, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 30, 2015

The hotel is fine except that we stayed in Room 253 and could every evening smell the cigarette smoking waftng up the corridor. Opening the window made it worse as it seems there is an exhaust outside. I was very disappointed with it, and found the stale smell of cigarette smoke in the lobby every monring very annoying. Perhaps a... More 

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Yvonne C, Manager at BEST WESTERN Premier Hotel Victoria, responded to this review

Dear Maurice, thank you very much for your feedback. We apologize for the cigarette smell that you experienced during your stay. All our rooms are non-smoking rooms and we will take care of this problem. We hope to welcome you in our hotel again in the future. More 

Littlehampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

I stay here very often due to business trips. I have got to know some of the staff and we are on first name terms which I find truly relaxing after spending a lot of time away from home. The hotel is extremely Eco-friendly and do all they can to be green. They have 2 great bars, provide a good... More 

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Hong KOng, Hong Kong
1 review
5 of 5 stars Reviewed March 25, 2015

I stayed 2 nights at this hotel. The room is large enough for a single person. Good location, good breakfast with good service. I was so satisfied with the whole thing. Will pick this hotel next time if I come here again.

Review collected in partnership with Best Western

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