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The Alex Hotel

Certificate of Excellence
Rheinstrasse 29, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany (Formerly Hotel Atlanta Freiburg)
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1 room 1 guest
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109 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (109)
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    (12)
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    (69)
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    (18)
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Singapore, Singapore
Level Contributor
181 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights along the Bavarian Alps and Romantic route road trip. The best hotel in Freiburg. The building is new and extremely well maintained by the owner. Front office staff were extremely helpful with good recommendations and spoke great English. The room was extremely well maintained, modern and had everything (great toiletries) . Though room are small... More 

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Hamburg, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I would have loved to give this hotel 5* as the newly renovated rooms were modern and clean with a comfortable bed. However due to the lack of air conditioning we slept terribly in the heat. Apparently there are some rooms with aircon, so make sure you book those. Good breakfast. Location wise it's a 15 minute walk from the... More 

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TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear George Z, Thank you very much for having taken the time to review your stay with us. It is great to hear you would have given us a five star review if we had had air-conditioning in all of the rooms. We are therefore very happy to let you know that by next summer our entire hotel will be... More 

Bromley, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the second time a few nights ago and very impressed again. The hotel is modern and clean. Friendly welcome at reception when turning up soaked in our motorbike gear! We have stayed in the same room both times - a superior double - which has a large, comfy double bed. The area is quiet and blinds... More 

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Washington DC, District of Columbia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

What a perfect place to stay. It was just a couple of easy blocks from the center of the Old Town, was quite affordable, and offered very nice, comfortable and well-designed rooms. The bed was really comfortable and everything was very high end in terms of the linens and finishes. The service was friendly and unassuming, breakfast was really good...no... More 

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Warrington, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a fantastic stay at the hotel, staff were lovely, very welcoming and couldn't do enough. The hotel was very clean, very tidy I couldn't fault a single thing and I'm fussy. Breakfast again was excellent. All in all I had a lovely stay and would recommend to anyone.

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Fingers01, Warm greetings from sunny Freiburg and thank you so much for your great review! It is lovely to read we could convince you with our cleanliness and service. We will definitely make sure to pass on the compliments to our team. Please do visit us again in the future. Best regards, Alexander Beinert & Victoria Kasper More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The stay in The Alex Hotel has once again been a pleasure: —> There is a new terrace to enjoy the selected regional wines outside —> The service staff at the reception, room service, and breakfast are very attentive —> The rooms are stylish, functional, and very clean —> The general manager and his wife do everything to make your... More 

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TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Sawyer T T, Warm greetings from Freiburg to London! We just loved to read that we could convince you of our product so you have become a regular guest. Also, thank you for mentioning our service, cleanliness and design in such a positive way. Please do not hesitate to let us know about your next stay with us. We... More 

Muscat, Oman
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights on our Black Forest road trip, and were quite satisfied with the place. It is a modern, no-frills set up, but comforable and efficient. It is a 10-15 min walk to the town center. There weren't any major highlights of the hotel itself. Pros: Pleasant check-in experience, thanks to the nice lady at the... More 

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear dee-swam, Thank you so much for your kind feedback and for having taken the time to review your stay with us. We loved to read that you enjoyed your time in Freiburg and were satisfied with your choice of hotel. Also, we would like to thank you for the positive comment about Christina! We will make sure to pass... More 

NYC
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situated about 7 minutes walk from the bus/train station and 15 minutes walk from the centre of the old city, this is a lovely hotel on a quiet street (and near a delicious bakery). The rooms are quite small, but very efficient and smartly designed. The hotel staff and management are extremely friendly and helpful and went out of their... More 

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear NYCTravelPal, Thank you so much for having taken your time to write a review about your stay with us. With great pride we have read the compliments about our team! We will make sure to pass them on to everybody. Please do not hesitate to let us know if you would ever like to visit us again. Warm greetings,... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Thought their website stated rooms with a/c when we arrived during the recent heat wave we found out ours didn't have it along with the other rooms on that wing. We asked to change rooms and were refused. We asked for a fan and was told the owner said no. Finally the desk clerk took pity since it was still... More 

Was this review helpful? Yes 1
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Stephanie P, Greetings from The Alex Hotel and thank you very much for taking the time to review your stay with us. We are very thankful about your feedback regarding the air-conditioning in part of our rooms. It is very important to us to make clear that not all of our rooms feature air-conditioning yet. We have made sure... More 

Philadelphia, Pennsylvania
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 14, 2015

The Alex is an absolute gem located in Freiburg. While the rooms are small, the entire property is clean, modern and inviting. Every inch of the place is impeccably designed and decorated. However, the true magic of the place is the owner team - both are lovely and entirely committed to making their guests feel comfortable and at home here... More 

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Mr. Brooks, Thank you very much for your kind words! It was a great pleasure having you with us and as expected, you managed to write our 80th review... Please do let us know when you are planning your next trip to Freiburg - we would love to welcome you back! Warm regards from the entire team, Alexander Beinert... More 

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