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The Alex Hotel

Certificate of Excellence
Rheinstrasse 29, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany (Formerly Hotel Atlanta Freiburg)
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The Alex Hotel
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The Alex Hotel
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60 reviews from our community

Traveler rating
    31
    20
    8
    1
    0
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4
23
7
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (11)
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    (22)
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Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We didn't ask; it wasn't working. Not just in our room, but throughout the hotel. A protracted and heated debate ensued. Initially, the owners denied that the lack of A/C was a problem -- it was 27 degrees C in our room at 10 pm. When I pointed out that my hotel confirmation showed that the rooms are air-conditioned, I... More 

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Valerie W, Thank you very much for taking the time to write a review about your stay with us. Please do accept our apologies for the malfunctioning A/C whilst you were with us. As you pointed out correctly, it broke down during the terribe hailstorm that occured in Freiburg a couple of days ago. We never intentionally did not... More 

Cologne, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights and it was an excellent choice!! Brand new, decorated nicely, very helpful staff and very clean!! Overall it was a perfect hotel to stay and have no worries during our stay and wandering around in Freiburg and Black Forest!!

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear elejann, Thank you so much for this great review! It is wonderful to see you liked the hotel and had a good time with us. We will definitely pass on the compliments to the team and would be more than happy to welcome you back next time you are visiting Freiburg. All the best, Alexander Beinert & Victoria Kasper More 

Mechanicsburg
Top Contributor
91 reviews 91 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 24, 2015 via mobile

We stayed here on two occasions in March. This is one of my favorite hotels in the world. Yes, I have stayed in hotels in the U.S., Japan, Australia, Germany, Sweden, Hong Kong, Taiwan, etc, etc. I have a pretty good sample to rely upon. My tastes are generally to the minimalist in decor, so I appreciate the simple, but... More 

Was this review helpful? Yes 2
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Sjfotos, Thank you so much for this long and amazing review about your stay with us! We are more than happy to read that we are one of your favorite hotels in the world, wow! Please do let us know when you are planning to come visit us again. We are looking forward to having you. Warm regards, Alexander... More 

Dublin, Ireland
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 26, 2015

This is a really lovely hotel, newly refurbished and within walking distance to the town. The upside is that it is located within a residential district so there is very little noise at night. Alex the manager is a complete gentleman and he gave us a fantastic book about Freiburg which we used during our stay and he insisted that... More 

Was this review helpful? Yes 1
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear spurs12, Wow, thank you very much for this amazing review! We are more than happy to read you had a blast whilst staying with us! Please do let us know next time you are planning to visit Freiburg as we would love to welcome you back with us. All the best, Alexander Beinert & Victoria Kasper More 

Lausanne, Switzerland
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 5, 2015

Nice and modern facilities with helpful people and staff. Almost in front of the main train station and also close to downtown. Only downside is that I froze the whole time there, it was really cold and the heating appears not to have worked. Another downside is an empty minibar, apparently you have to call to reception to have it... More 

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Alex_Salcedo, Thank you very much for taking your time to write a review about your stay with us. First of all, we are very happy you liked the hotel and our team. Friendliness is one of our top priorities. Secondly, we are sorry to hear you were cold. It would have been great if you would have contacted one... More 

Luxembourg City, Luxembourg
Contributor
17 reviews 17 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 15, 2014

The small hotel is located close to the city center: less than 10 min by foot. The hotel is very nice and clean. Rooms are small but nice and with good sleeping quality. Bath room is nice too. Service is friendly and helpful.

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear ManouP, Thank you for the compliments! We hope to welcome you back soon to The Alex Hotel. Please do not hesitate to contact us in case we can be of any assistance. Warm regards in the name of the team, Alexander Beinert & Victoria Kasper More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2014

I had the pleasure to recently stay at The Alex Hotel - a truly outstanding experience. Although the hotel is literally located right in the heart of Freiburg, I was amazed by how quiet the guest rooms were and how pieceful the whole area is. The rooms are all brand new, freshly renovated and spottless. It offers a unique mix... More 

Was this review helpful? Yes 1
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear DavidP321, THANK YOU for this amazing review! It is great you loved your time with us and we hopefully will be able to welcome you back next time you visit Freiburg with your family. Let us know if there is anything we can assist you with when planning the trip. All the best and kind regards, Alexander Beinert &... More 

Bolzano, Italy
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 17, 2014

The Alex is a new hotel near to the city centre of Freiburg/Breisgau. Although being small the rooms offer everything you need for a short stay trip. The staff is really friendly and helpful. The hotel is situated in a quiet location.

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear chris31970, Thank you very much for taking the time to review your stay with us! We are happy to read you enjoyed your stay and we will pass ons the compliments to the team. Hopefully you will stay with us again next time you visit Freiburg. Warm regards, Alexander Beinert & Victoria Kasper More 

London, United Kingdom
1 review
5 of 5 stars Reviewed September 20, 2014

Apart from the stylish lobby, the cosy fireplace, the classy bar, and the nicely decorated rooms, it is the passion of Victoria, Alexander, and the team that makes this place special! Absolutely perfect for business as well as leisure travel! (near to train station and city centre, though very quiet)

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear Sawyer T.., wow thank you for this huge compliment! We are more than happy to read your amazing review! We will definitely pass on the comments to the team. All the best, Alexander Beinert & Victoria Kasper More 

Fort Lauderdale, Florida
Top Contributor
73 reviews 73 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 19, 2014

very modern, on a quiet street very close walk to down town. has parking or city parking across street. nice staff. great breakfast area. rooms are good size, tastefully decorated, good size bathroom.

Was this review helpful? Yes
TheAlexHotel_FR, Manager at The Alex Hotel, responded to this review

Dear dawn m, thank you so much! We hope to welcome you back anytime soon. Warm regards, Alexander Beinert & Victoria Kasper More 

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