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Heliopark Bad Hotel zum Hirsch

Hirschstrasse 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
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Heliopark Bad Hotel zum Hirsch
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Ranked #18 of 55 Hotels in Baden-Baden
A recent review
5 of 5 stars reviewed 1 week ago
AnjuH71 London, United Kingdom
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel as soon as I saw it. It's beautiful and the room was spacious with lovely furniture. The hotel is right in the centre of the shops and several minutes walk from the casino and thermal spa. The breakfast was great with a good choice of hot and cold dishes. I would stay here again.

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Alpharetta, Georgia
Level Contributor
595 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 1,211 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Feels upscale when you first walk in and gets better as you see the common areas, hallways, rooms, etc. No A/C. Small elevator that carries two at a time. Well appointed throughout including rooms. Clean and quiet. Good location centrally located in town. Breakfast is great including eggs. I can't really think of anything that would have made our stay... More 

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Texas City, Texas
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location in Baden Bden. It is close to the casino, the baths, shopping, bars and cafes. The rooms are pretty small and decorated with period furniture. The beds are pretty low to the ground so getting up and down if you have any impairment is difficult. As with many European hotels it has no... More 

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Baden-Baden, Germany
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 1, 2015

I stayed here for a business trip shortly after moving away from Baden-Baden having been a resident here for several years. The Heliopark zum Hirsch has a fantastic location, right in the heart of the town, being in a pedestrian district it could be difficult to park or approach by car, but that was no problem for me as I... More 

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The Hague, The Netherlands
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62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 16, 2015

We are regular visitors in Baden-Baden and Heliopark zum Hirsch is one of our favorite hotels in town. Perfect location right in the middle of the center, friendly and helpful reception, lovely interiors, clean and cozy rooms. We enjoyed all of this this time as well. Breakfast was a real nuisance though! Showed up an hour before breakfast is finished... More 

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Hoteldirektor L, Manager at Heliopark Bad Hotel zum Hirsch, responded to this review

Dear guest, dear M Y, many thanks for your evaluation. We are happy to read that the following points were to your satisfaction: location, friendliness of the staff, helpful reception, interiors and the rooms. We are sorry to read the comments for our breakfast and apologize for it. We have talked to our staff, including our restaurant manager to avoid... More 

HH
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

Being a party of three, we booked a single and a double room (140 Euros, December 2014) including breakfast for two and tax. The hotel does not offer parking, but there are public parking garages close by, which are, however, somewhat expensive (25 Euros per day). Both rooms were very nice, the service at the reception was excellent. The receptionist,... More 

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Hoteldirektor L, General Manager at Heliopark Bad Hotel zum Hirsch, responded to this review

Dear guest, dear SpaceTravellerHH, many thanks for the evaluation of our hotel which helps us constantly to improve. It's correct that we don't offer own parking slots unfortunatelly as we are in the middle of the city. There are two parking possibilities nearby for 20 Euro or 30 Euro a day. Many thanks for your compliments for the rooms, the... More 

Sacramento
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 8, 2015

This was our favorite room of our 2 week German adventure. we had a nice view of the city, comfy beds, things were clean and there was actual mineral spa water in the tub. For 99 Euros a night, it was a great deal. Walkable to everything and the included breakfast was top notch. Couldn't have asked for more.

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Hoteldirektor L, Leiter Gästebetreuung at Heliopark Bad Hotel zum Hirsch, responded to this review

Dear guest, dear Nick, many thanks for your great review which helps us to improve our rating. It's true, we have thermal water in our bathrooms and are very glad about it. For the price of the room you were lucky, room rates are not always that low :-) We were very happy to have accommodated you in our hotel... More 

Strasbourg, France
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

We've been in the "Doppelzimmer Deluxe" and it was a little bit too noisy but the breakfast and the bathroom was great ! Lot of choice, and quiet ambiance to start the journey on a good mood. Thermal water in the bathroom, in the center of the pedestrian area with 5mn of walk to Caracalla. Good choice if you've got... More 

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Hoteldirektor L, Guest Relations Manager at Heliopark Bad Hotel zum Hirsch, responded to this review

Dear guest, dear Oursinho, many thanks for your evaluation of our hotel. We are sorry that you found the room too noisy. Please let us know the next time so we can change the room for you, if we have rooms left. We like to have our guests 100% satisfied. Many thanks as well for the compliments regarding the breakfast,... More 

Surrey, British Columbia
Level Contributor
111 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed September 22, 2014

A little difficult to find but certainly not to be overlooked. So let's see firstly on how to easily reach this hotel from the main Baden Baden Bahnhof. From the bus stop in front of the station, take #201 Lichentaler. Get off at Leopoldplatz stop, walk back about one block, then turn right at Mode-Wagener building. One short block, turn... More 

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Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

1)No concierge! Self service -which is okay if you have 1 bag,but what if you have 4? & coming from a distance! 2) walls are thin, you can hear any/everything! No privacy! 3) staff were very rude! Except for the manager who we met at check out! 4) the worst point : they blocked double the room charge + they... More 

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