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Dorint Maison Messmer

Certificate of Excellence
Werderstr. 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
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1 room 1 guest
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Dorint Maison Messmer
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309 Reviews from our TripAdvisor Community

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Traveler rating
    205
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    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
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English first
  • All months
    (309)
  • Mar-May only
    (72)
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    (76)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (66)
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Nottinghamshire
Level Contributor
238 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights in a superior room. The hotel does have an excellent spa. The swimming pool is shallow but with the jets you can swim against the tide and enjoy either a relaxing swim or an energetic one. We had an excellent back massage which came as part of the room deal. The hot rooms are very... More 

Was this review helpful? Yes 3
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you very much for your stay at Dorint Maison Messmer and the consequently review on Tripadvisor. First of all I would like to thank you for your honest words. It's a pleasure to read, that you loved the SPA a lot. Furthermore I would like to apologize for my colleagues at the breakfast as well as for... More 

Doha
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel for four nights. They are the worst in my trip. This hotel can't qualify for even 4 stars. We booked one of the biggest and most expensive suites here, yet everything was below standard except that it is huge. The AC was off in some rooms and nobody from the staff could do anything about... More 

Was this review helpful? Yes 3
Doha, Qatar
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Courteous staff. Easy check in. Public parking underground with easy access to lobby. Breakfast is good. Front Desk staff was helpful in recommending area attractions. Walking distance to restaurants and to Hot Springs.

Was this review helpful? Yes
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear "WaelD", thank you so much for your stay at Dorint Maison Messmer and the consequential review on Tripadvisor. The entire staff is more than happy to read your lovely words concerning your stay at our hotel and we are all looking forward to welcome you again. Maybe in December, when the christmas market in front of our hotel will... More 

Mill Valley, California
Level Contributor
179 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were worried that the service was going to be snooty, but I think some of the past reviews were taken seriously and the service was impeccable and friendly and the hotel was beautiful and the room was excellent. The location is perfect. The price was not cheap, especially for the suite, but the extra goodies they provided every day... More 

Was this review helpful? Yes
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear Claude, thank you so much for you kind review and your stay at Dorint Maison Messmer. It was a pleasure to welcome you in Baden-Baden! Thank you very much for your honest words. Of course, we are taking each review seriously and always try to improve. We are looking forward to welcome you again! Yours, Ann-Catrin Stolle Guest Relation... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best hotel I stayed in regarding the friendliness and welcoming. This hotel will remind you how you should be treated as a hotel guest, especially in Europe. The front desk manager, Elena if I remember correctly, is very nice and friendly. The rooms are clean and comfy. The bar waiters are no different. However, on Breakfast, I... More 

Was this review helpful? Yes
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear Yasir, thank you very much for your stay at our hotel and the review on Tripadvisor. I am truley happy to read your honest words and very happy that you liked especially the charming staff as well as the smokers lounge. Concerning the internet we already found a solution, so the next time you are visiting us it will... More 

Moscow, Russia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed in Dorint in the very last week of November - my family and our friends. Location is very good - right in the heart of the city, close to famous casino, kursal and unforgettable Christmas bazaars ( with hot red wine, various souvenirs etc). Very friendly and attentive staff - hotel arranged for us transfer from Frankfurt... More 

Was this review helpful? Yes
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear Alexander, thank you very much for your stay at Dorint Maison Messmer and the concerning review on Tripadvisor. It's a pleasure to read that you liked your stay at our hotel a lot. We are always enjoying the time in December, when the christmas market is right in front of the hotel and everybody is having a great holiday... More 

Paris, France
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It happened to me the exact same thing than one of the previous reviewers noted: the hotel cancelled my reservation less than 12 hours before my departure, severely disrupting my trip. Apparently this is because of a sad habit of practicing overbooking. This is made even more unacceptable by the fact that I contacted the hotel several times to better... More 

Was this review helpful? Yes 5
victoria, b.c.
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2015

Granted that's a subjective opinion but the Dorint Maison Messmer is really exceptional. Location? A short walk from Baden's centre and the river stroll of the Lichtentaler Allee. Also next to the casino and the theatre. The rooms are exceptionally clean and comfortable and the hotel spa offers steam, sauna, a decent pool and a well-equipped exercise room. Meals? well... More 

Was this review helpful? Yes 1
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guests, Firstly I would like to thank you for your recent stay at the Dorint Maison Messmer Baden-Baden. We were thrilled to read that you highly recommended our hotel and to see us as one of the nicest hotels in Europe. I have passed your comments on to the team who were naturally delighted that you were made to... More 

New Jersey
Level Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed July 12, 2015

Stayed for 2 nights during our annual trip to Germany/ Switzerland This was our 3 rd stay is this resort and we still found that this property offers great combination of quality accommodations, location, price and excellent service. In particular reception,and Mrs Hanush personally did a great job in accommodating our requests for a room. Spa, breakfast- flawless and even... More 

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Mr and Mrs Shulmann, Thank you so much that you took the time to place your glowing review on Tripadvisor. I was overjoyed to read that you had an amazing time in Baden-Baden and wonderful to stay in our hotel. I was personally touched by your lovely comments. Thank you so much. It would be with great pleasure to... More 

Beverly Hills, CA
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 10, 2015

I stayed here in 2010 and just came back with my girlfriend. The staff is very friendly. They accomodated a room switch when the air conditioning wasn't working properly (it was (33/91 outside). They brought us a fan as it got incredibly hot in our room. We used the gym, spa and pool. The breakfast was amazing. Parking was convenient.... More 

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing your review on Tripadvisor. I am sorry that we did not meet your expectations and apologies that the quality of accommodation was less than satisfactory. A working air-conditioning is a must have, especially than the temperature is as high as the previous days. Thank you as well for your comments regarding the dinner reservations.... More 

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