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All 55 Baden-Baden hotels

Dorint Maison Messmer

5.0 of 5 Hotel   |   Werderstr. 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
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Dorint Maison Messmer
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Ranked #7 of 55 Hotels in Baden-Baden
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 25, 2014
bailyhowth Ireland
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241 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rome, Italy
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed November 11, 2014

First time in Baden Baden, the little city is very pretty and full of hotels. decide this hotel given the position and given the good reviews on tripadvisor. We stay in a suite for a week. The rooms are large and comfortable, but in view of the stars and saw the price it should be so. The hotel actually me... More 

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor. Your feedback is much appreciated and greatly assists us in our continued efforts to improve and enhance both the quality of our product and the level of service that we deliver. Please accept our sincerest apologies for any inconvenience. I am extremely disappointed to read that your previous stay... More 

Ireland
Top Contributor
66 reviews 66 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 25, 2014

I enjoyed a 3 night stay in this hotel and found it to be excellent. Staff could not do enough for you. Only negative is breakfast. First morning ordered breakfast in room and it was nice and hot... second morning went down to breakfast room but everything was lukewarm including the coffee so third morning reverted to breakfast in room... More 

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Bailyhowth, Thank you for posting this review on Trip advisor about your recent stay at the Dorint Maison Messmer, Baden-Baden. Your feedback is much appreciated and greatly assists us in our continued efforts to improve and enhance both the quality of our product and the level of service that we deliver. We are sorry to read that the breakfast... More 

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is the hotel we usually stay in Baden Baden we did the mistake the previous year trying another well known hotel just for a change…. big mistakes. This hotel has all that is required, the service is good, the rooms on the 1st floor with the large balcony are perfect. Walking distance from the village really this hotel has... More 

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear CatrinanneHughes, Thank you so much for your great review on Trip advisor. I am always pleased to hear such positive feedback on not only the hotel itself but the staff that made your time with us so special. I firmly believe that it is the people within a hotel that make it truly great and I will pass on... More 

LEIGH-ON-SEA, ESSEX, ENGLAND
1 review
5 of 5 stars Reviewed October 23, 2014

Just had an amazing 3 days at the Dorint in Baden. Thank you to the manager and staff for making it magic. Kind of helps when you receive a free upgrade to the Penthouse suite!! Truly stunning apartment with panoramic views over central Baden. This is definitely the place to stay in a really lovely part of Germany. Thanks again,... More 

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Baileydan, Let me just say what a great pleasure it was to have you stayed with us at Dorint Maison Messmer, Baden-Baden recently and thank you for taking the time to post a review on Tripadvisor. We are pleased to read that you enjoyed the upgrade to our modern Penthouse suite with 240m² and one of the best views... More 

Whistler, Canada
Top Contributor
329 reviews 329 reviews
57 hotel reviews
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed October 22, 2014

I had some issues with the hotel management, that stemmed from my mistakenly making two bookings at the Dorint through Expedia, with one not cancellable (I knew this when booking), while the other one mysteriously became subject to a 90% penalty even though I was trying to cancel it with 25 days to go before the scheduled check-in (I do... More 

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear MannyG2000, Firstly I would like to take the opportunity and thank you for your comments on Tripadvisor. I was most disappointed to learn that you were not satisfied with you reservation through Expedia. Unfortunately we do not have any influence on policies or home pages from our business partners, but we do agree that you should not be left... More 

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

I had originally booked into another hotel in Baden-Baden which turned out to be one of those travel nightmares we all read about. Fortunately for me, I discovered the Dorint Maison Messmer. After explaining my dilemma to their attentive staff, they promptly assisted in getting my things moved into a BEAUTIFULLY appointed room with an incredible view. The restaurants and... More 

Was this review helpful? Yes 1
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing such a glowing review on Tripadvisor. I was delighted to read the above review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel itself but the staff that made your time with us so special. I firmly believe that it is the... More 

Greve
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2014

Comfortable and spacious rooms, well furnished with a multi-programmed TV, excellent breakfasts, served at civilized times (on Saturday and Sunday until noon!!!), with a magnificently equipped spa -- large pool, saunas, etc.etc. and a full range of personal services. Furthermore the location is just by the Casino and the town center, with a full range of restaurants. The hotel restaurant... More 

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing your experience of the hotel on tripadvisor. I am extremely pleased to read that you enjoyed the service at the hotel as well as our amazing location in the heart of Baden-Baden. I firmly believe that it is the people within a hotel that make it truly great and I will pass on your... More 

Kempten, Germany
Top Contributor
195 reviews 195 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is extremely nice and the location is great. the rooms are very nice but the housekeeping must work harder on their attemtion to detail. The cleanliness of the room does not measure up to the hotel's standards. The restaurants were very good for both breakfast and dinner, the bar also very comfortable for a drink. Attentive staff

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, I would like to thank you for taking the time to share your experience of the Dorint Maison Messmer Baden-Baden. Feedback such as yours is vital to ensuring that we consistently deliver and improve where possible on the service and product that we have. We will discuss your comments with the housekeeping team and I hope that you... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2014 via mobile

Service is slow Rooms are small Bathroom is always dirty even when we checked in Water is black Smell of the towels and bed is bad It is very complicated to get to your rooms Overpriced It does not deserve the 5 star that it got it should only get 2 or maximum 3

Was this review helpful? Yes 1
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear esteemed guest, Thank you your constructive feedback in regards to your previous stay with us. I am saddened to hear that you did not have enjoyable and comfortable stay. I would be happy to discuss your comments with you in person should you wish. Please provide us with your contact details or call me at your earliest convenience on... More 

Deutschland
Top Contributor
69 reviews 69 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 17, 2014

Service great all times, from the first impression at check in (Mr. von ..something) to the waiter at the hotel bar to the spa people. Great room with a floor-heated bathroom. Great breakfast. Dinner at Theaterkeller wasn't excatly special, but no complaints either. Great location. Value for the money excellent in my opinion. Room for improvement: -Please- implement a dress... More 

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear guest, Your great review means so much to all of us – thank you so much. As an international hotel guests from all over the world are more than welcomed at the Dorint Maison Messmer Baden-Baden. Please rest assured that we are doing our outmost to keep the etiquette and standard of on five star luxury property. We look... More 

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Additional Information about Dorint Maison Messmer

Address: Werderstr. 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Baden-Baden
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dorint Maison Messmer 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Dorint Maison Messmer Hotel Baden-Baden
Dorint Maison Messmer Baden
Hotel Style:
#2 Business Hotel in Baden-Baden
#5 Luxury Hotel in Baden-Baden
#6 Romantic Hotel in Baden-Baden

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