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All 55 Baden-Baden hotels

Dorint Maison Messmer

5.0 of 5 Hotel   |   Werderstr. 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
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91%
Ranked #7 of 55 Hotels in Baden-Baden
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mark W Las Vegas, Nevada
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222 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had originally booked into another hotel in Baden-Baden which turned out to be one of those travel nightmares we all read about. Fortunately for me, I discovered the Dorint Maison Messmer. After explaining my dilemma to their attentive staff, they promptly assisted in getting my things moved into a BEAUTIFULLY appointed room with an incredible view. The restaurants and... More

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing such a glowing review on Tripadvisor. I was delighted to read the above review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel itself but the staff that made your time with us so special. I firmly believe that it is the... More

Greve
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable and spacious rooms, well furnished with a multi-programmed TV, excellent breakfasts, served at civilized times (on Saturday and Sunday until noon!!!), with a magnificently equipped spa -- large pool, saunas, etc.etc. and a full range of personal services. Furthermore the location is just by the Casino and the town center, with a full range of restaurants. The hotel restaurant... More

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, Thank you for sharing your experience of the hotel on tripadvisor. I am extremely pleased to read that you enjoyed the service at the hotel as well as our amazing location in the heart of Baden-Baden. I firmly believe that it is the people within a hotel that make it truly great and I will pass on your... More

Kempten, Germany
Top Contributor
185 reviews 185 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is extremely nice and the location is great. the rooms are very nice but the housekeeping must work harder on their attemtion to detail. The cleanliness of the room does not measure up to the hotel's standards. The restaurants were very good for both breakfast and dinner, the bar also very comfortable for a drink. Attentive staff

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, I would like to thank you for taking the time to share your experience of the Dorint Maison Messmer Baden-Baden. Feedback such as yours is vital to ensuring that we consistently deliver and improve where possible on the service and product that we have. We will discuss your comments with the housekeeping team and I hope that you... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Service is slow Rooms are small Bathroom is always dirty even when we checked in Water is black Smell of the towels and bed is bad It is very complicated to get to your rooms Overpriced It does not deserve the 5 star that it got it should only get 2 or maximum 3

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear esteemed guest, Thank you your constructive feedback in regards to your previous stay with us. I am saddened to hear that you did not have enjoyable and comfortable stay. I would be happy to discuss your comments with you in person should you wish. Please provide us with your contact details or call me at your earliest convenience on... More

Deutschland
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service great all times, from the first impression at check in (Mr. von ..something) to the waiter at the hotel bar to the spa people. Great room with a floor-heated bathroom. Great breakfast. Dinner at Theaterkeller wasn't excatly special, but no complaints either. Great location. Value for the money excellent in my opinion. Room for improvement: -Please- implement a dress... More

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Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear guest, Your great review means so much to all of us – thank you so much. As an international hotel guests from all over the world are more than welcomed at the Dorint Maison Messmer Baden-Baden. Please rest assured that we are doing our outmost to keep the etiquette and standard of on five star luxury property. We look... More

New Jersey
Top Contributor
58 reviews 58 reviews
40 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed for 2 nights during our Germany/Austria trip. Overall very nice hotel in a perfect location.Good, not great service. We originally stayed in DMM about 10 years ago when it just opened and then rooms were perfect. This time around you can see marks on a walls, bathroom needs update, furniture looked a bit tired. Spa area still nice, but... More

Was this review helpful? Yes 1
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Alex, firstly we would like to take the time to thank you for your stay at the Dorint Maison Messmer. We are sorry to learn that your previous stay was not as comfortable as you can rightfully expect from us. Please rest assured that we take each point really seriously in order to improve the quality of service and... More

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2014

We stayed 4 nights at the Dorint. We were very happy with our choice as it is the most comvenient hotel in the city. The public parking is connected with the hotel's lobby, the main pedestrian street it is just a few steps away and for those who gamble, the Casino is just next door. The room was very modern... More

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear esteemed guest, Thank you for sharing your experience with us. It so lovely to read your fabulous feedback. I am delighted to share it with the entire team, because we are trying every day our outmost to make each stay of our guest as comfortable as possible. I am looking forward to hearing from you and to welcoming you... More

Prague, Czech Republic
Top Contributor
56 reviews 56 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

Typical german hotel with very good quality of the cleanliness and very good amenities. Hotel staff without the initiative. The hotel restaurant on average, good breakfast. Baden-Baden is the nice city with a lot coffee houses and shopping possibilities Good transit hotel

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear esteemed guest, Thank you for sharing your experience with us. It was a great pleasure to welcome you and we hope you had a safe journey in your holidays. I am looking forward to hearing from you and to welcoming you back at the Dorint Maison Messmer Baden-Baden to make your next stay with us a remarkable one. Elena... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Location The location of the hotel is just perfect. Right in the centre of Baden Baden. Staff This is what sets the hotel apart from others in the same category. The staff of the hotel were most helpful and even went out of their way to ensure our stay with our 1 year old was as comfortable as possible. A... More

Was this review helpful? Yes
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear family Gupte, It was such a great pleasure to welcome you at the Dorint Maison Messmer. We truly hope you and your little family had an enjoyable journey back home. Thank you so much for your fabulous review. Please rest assured that a will share Lovely words with an entire team. We hope that you and your family will... More

Canterbury, United Kingdom
Top Contributor
90 reviews 90 reviews
25 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed June 12, 2014

I have two totally different complaints about this hotel. Firstly we found that the room, although large and well furnished, had a particularly poor layout. For instance the small wardrobe was a considerable distance from the bed with a desk in between, yet the bathroom door was next to one side of the bed with doors that opened outwards. Therefore... More

Was this review helpful? Yes 1
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear “John A”, I can clearly see that you are very upset (which is the last thing I would wish for any guest) and that it has resulted in your writing this very emotionally-loaded review. I would like to extend my sincerest apology for any inconvenience during your previous stay in our hotel. There is not much I can, or... More

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Additional Information about Dorint Maison Messmer

Address: Werderstr. 1, 76530 Baden-Baden, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Baden-Baden
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dorint Maison Messmer 5*
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Also Known As:
Dorint Maison Messmer Hotel Baden-Baden
Dorint Maison Messmer Baden

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