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Radisson Blu Badischer Hof Hotel, Baden-Baden

Lange Strasse 47, 76530 Baden-Baden, Baden-Wurttemberg, Germany (Formerly Steigenberger Badischer Hof)
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Radisson Blu Badischer Hof Hotel, Baden-Baden
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Radisson Blu Badischer Hof Hotel, Baden-Baden
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475 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

I am a resident at this hotel currently, and all my experiences here ended up badly. I encountered poor service from the house keeping; leaving the bed sheets unchanged as they are for three days or more. In addition to the fact that they don't change the towels, never the less vacuum the place. I can prove this by noting... More 

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Moscow
1 review
1 of 5 stars Reviewed 5 days ago NEW

Very bad atmosphere and a very shabby hotel, no AC in the room, the temperature was about 32 degrees. very terrible work of WIFI, bad maintenance of the pool area and the pool yard. the grass is not cut

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Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Thank you for writing your review. I am sorry that you were not satisfied with your stay. Our hotel includes two buildings. One of them is the old historical former capuchin monastery. Most of the rooms in this section were equipped with air condition in 2011. On request our guests also receive fans. I gave your remark about the yard... More 

Travelers are raving about these Baden-Baden hotels

London, United Kingdom
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are well furnidged and have spacious clean rooms. The restaurants are good and serve black forest cuisines. it is located in a park and has free wifi. the staff is excellent. it has indoor and outdoor pools.

Was this review helpful? Yes 1
Hitchin, United Kingdom
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Need I say more!! I have stayed here before, but as it was in the correct location tried again, what a mistake. No air con in first room, air con in new room was a fan (30c outside) bathroom disgusting. Reception staff rude, very tatty hotel. The only thing going for it is the thermal pool and spa, although there... More 

Was this review helpful? Yes 1
CarlsonRezidor, Customer Care at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Dear JohnJampot Thank you for taking the time to write your review. We sincerely apologize for the bad condition your guest room was in and the service that you received from the staff. We will forward your review to the hotel so they can investigate this issue. If you feel the need to discuss your stay further, please contact our... More 

Painswick, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed in two "superior Rooms" for three nights in July 2015, during Germany's extreme heatwave. We found the hotel adequate but not in any way would you describe it as luxurious. The rooms were adequately equipped and furnished but the decor was 'tired'. Our biggest complaint was the lack of air conditioning which was a huge... More 

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Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Thank you for taking the time to share your feedback. I apologize that your experience did not live up to this level of service. My colleagues take pride in delivering “Yes I Can!” service with every stay. I shared your positive feedback with my colleagues from the kitchen and reception and we are continually working to improve our services. Please... More 

Bellevue WA
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the Radisson to be near shopping and historical sites and also because they have their own thermal spring on site. Check in was less than stellar. The front desk clerk was dour and unhelpful and acted like they couldn't have cared less that we were there. The hotel itself looks like it was once a grand residence but... More 

Was this review helpful? Yes 1
Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Thank you for reaching out and writing your review. I am sorry you were not satisfied with the accommodations of your room. I discuss the conditions of your room with our executive housekeeper to ensure all guest rooms are up to Radisson standards. I am delighted to read that you enjoyed our spa-facilities and the central location. I hope for... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Don't know where to start really! I had (a few years ago now) written a good review for this hotel, but it has gone so far downhill since, that I had to write a new one. We booked for a week over Christmas 2014, with my partner, 11 month old twins, and 83 year old mother. Booked six months in... More 

Was this review helpful? Yes 1
Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

First of all thank you for your loyality and taking the time to write about your expirience. I am really sorry and can comprehend your situation as i am a mother of 3 little children too. It is unfortunate when situations like this arise. We take every action to make sure that all guests are affected as little as possible.... More 

Kraków
1 review
3 of 5 stars Reviewed 4 weeks ago

Looks good only on pictures, refurbishment really needed. Eithere we were unlucky or booking.com users are getting the worst rooms. We have booked two rooms via booging.com and both were on the ground floor with the view on garage entry.

Review collected in partnership with this hotel

Was this review helpful? Yes
Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

We’re sorry to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. It is nice to read, that you could profit from the cleanleness of the room and the central location. Prior to your next stay, we welcome you to contact us before you arrive,... More 

Troisfontaines
1 review
2 of 5 stars Reviewed 4 weeks ago

Photos on the website were not exactly what we saw at our arrival. Sure you can match that kind of service but only if you rent the best rooms available, not even the superior ones. We took a superior room. No monumental stairs, no view on the garden (unless you consider the roof of the swimming pool as a garden),... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CarlsonRezidor, Corporate Customer Care at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed breakfast and the hotel amenities, such as the pool and sauna, during your visit. We apologize, however, that the hotel and guest room were not what you expected. We are sorry you found the furniture and carpet to be old... More 

London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was quite good, if a little run down, I think it could do with a little refurbishment, I thought that the prices in the hotel must have been set for business users, as there were large numbers of superb restaurants, cafes and bars within 5 minutes walk which were about half the price of the hotel, the swimming... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Badhof_Team, Marketing at Radisson Blu Badischer Hof Hotel, Baden-Baden, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the spa facilities and central location of the Radisson Blu Badischer Hof Hotel in Baden-Baden. Your feedback about the local knowledge I passed it to my colleagues. I appreciate you bringing this matter to our attention, like... More 

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