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Brenners Park-Hotel & Spa

Travelers' Choice award winner
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Schillerstrasse 4/6, 76530 Baden-Baden, Baden-Wurttemberg, Germany
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Brenners Park-Hotel & Spa
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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paris
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well, considering there are already 350 reviews with top ratings on this hotel, I will keep this one short. While the hotel appeared every bit as good as we expected, actually on the upper end of all the LHW hotels we've stayed in so far, Baden Baden was a huge surprise. Very green and posh, no fast food anywhere in... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Sir, It was a pleasure to welcome you as a guest to Brenners Park-Hotel & Spa. I greatly appreciate you taking the time to send us your feedback following your stay. I am delighted that you found the unique ambience of our hotel, as well as its wonderful location on the Lichtentaler Allee and generally Baden-Baden, so appealing. I... More 

florida
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Brenner's is an outstanding hotel and spa in an exquisite setting with exceptional service and facilities. They have a piano player entertaining in the late afternoon and evening which is a charming addition. The grounds are magnificently landscaped, and back up to a beautiful park and a stream and walking path. The center of Baden Baden with lovely upscale shops... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Madam, dear Sir, Thank you for taking the time to write this comment about your experience at the Brenners Park-Hotel & Spa. I am delighted to read that you had a memorable time. Recognition is very important to us and I am pleased to see that we met your expectation on that manner. I am happy to hear that... More 

upstate ny
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a beautiful, classic, old world property. If you appreciate understated elegance, and attention to detail this may be the place for you. The Germans provide incredible service. Linens pressed, every corner immaculate. Food is excellent, and so is the people watching! The town of Baden Baden has great shopping.

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Madam, Thank you for sharing your wonderful experiences with the TripAdvisor readers. I am delighted that you enjoyed your stay at Brenners Park-Hotel & Spa and I am honoured that your words were so full of praise. The opinion of our guests is the most important basis for our efforts, for guaranteeing continued, outstanding service quality and for fulfilling... More 

New York City, New York
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
5 of 5 stars Reviewed 1 week ago

Baden Baden is a safe, clean, neat little town that's easy to walk, with great shopping, on the banks of the Oos River ~ nestled in a valley at the edge of the Black Forrest in Germany. This hotel is owned by Oetker Group which owns 8 other great hotels around the world and the company does a spectacular job... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Sir, Thank you very much for your positive feedback as well as your recommendation on TripAdvisor regarding your stay at Brenners Park-Hotel & Spa. I would like to take this opportunity to express my sincere gratitude to you for your delightful lines about our unique location on Lichtentaler Allee at the edge of the Black Forest as well as... More 

Perth, United Kingdom
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect stay at Brenners at the end of a week traveling round the south of Germany. Our room was excellent- flowers and macaroons on arrival were a lovely touch. The bathroom was outstanding. The staff at the front desk and the spa were fabulous - we don't recall their names but the two women who were from Ireland and Freiburg... More 

Was this review helpful? Yes 1
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Madam, Thank you very much for taking the time to give an account of your visit to Brenners Park-Hotel & Spa on TripAdvisor. I am delighted that you were impressed with our ambience during your stay at our hotel. I shall be more than happy to forward your words of encouragement, especially the ones about the front desk and... More 

London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is just amazing! From the moment you step a few feet from the entrance you are treated like royalty. Nothing is a problem. Every staff member is smiling and happy to be of service. I have been to quite a few 5 star hotels, but nothing gets close to this one for just about everything. I would give... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Sir or Madam, Thank you for sharing your wonderful experiences with the TripAdvisor readers. I am delighted you enjoyed your stay at Brenners Parl-Hotel & Spa and am honoured that your words about the service and as well about the food in our Brenners Park-Restaurant and our Wintergarten restaurant were so full of praise. The opinion of our guests... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel with classy decor, extremely helpful staff and excellent service. Rooms are nice and luxurious, the hotel has immediate access to the well-known lawns by the canal of Baden Baden (forgot the name!) It is quite centrally located with walking access to city centre.

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Madam, dear Sir, I would like to thank you very much for the comment regarding your recent stay at the Brenners Park-Hotel & Spa. It is a pleasure to read that your overall experience was a success and that you enjoyed our service, our unique decor and the location on the Lichtentaler Allee. The small river by the hotel... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I absolutely loved my stay at Brenners Park- a comfortable and spacious room with a balcony overlooking the beautiful gardens and river, kind and friendly staff at all points of contact- especially the housekeeping, room service, and porters. All involved seemed to take a lot of pride in the service they were providing and this really made an impact. It... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Sir or Madam, Thank you very much for taking the time to give an account of your visit to Brenners Park-Hotel & Spa on TripAdvisor. I am delighted that you were impressed with our unique location and our service quality as well as our friendly staff during your stay at our hotel. I shall be more than happy to... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

Simply Outstanding! Both Baden Baden and the Brenners Park Hotel and Spa exceeded our expectations. We will most definitely return again . With the exemplary service from the hotel staff, especially Mrs. Becker's warm welcome at breakfast each morning, to the services at the beautiful spa and the fabulous two star Michelin restaurant we leave today planning to make a... More 

Was this review helpful? Yes 1
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Mrs. Cheryl T, Thank you very much for taking the time to give an account of your visit to Brenners Park-Hotel & Spa on TripAdvisor. I am delighted that you were impressed with our service quality during your stay at our hotel and that we have exceeded your expectations. I shall be more than happy to forward your words... More 

London, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 12, 2015

We stayed at Brenners for two days last weekend. The hotel itself was fabulous. We stayed in rm 207 which overlooked the garden and terrace restaurant. The room had a large bathroom with two sinks, separate shower and bath etc. It also has two small balconies to enjoy the views. The service at the hotel was incredible. Extremely friendly and... More 

Was this review helpful? Yes
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this review

Dear Madam, dear Sir, I would like to thank you for your review about your stay at Brenners Park-Hotel & Spa. I am pleased to know that you enjoyed your room as well as the proximity and the view of the Lichtentaler Allee. Be assured that I will share your very positive comments about the service, the food and especially... More 

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