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Mercure Valence Sud

2 rue de Chantecouriol, 26000 Valence, France
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1 room 1 guest
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239 Reviews from our TripAdvisor Community

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Traveler rating
    38
    97
    63
    29
    12
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44
93
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (61)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (31)
All months
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 weeks ago

Had to spent the night in Valence on our roadtrip to Spain. Very outdated small room. Dirty carpet on the floor. Noisy airconditioning. Beds were allright. Everything in the hotel was small/tiny; room, corridors, elivator, pool (more leaves than water) Not good value for money.

Was this review helpful? Yes
François D, Front Office Manager at Mercure Valence Sud, responded to this review

Dear Guest, We would like to thank you for your comment comment on Tripadvisor. We are sorry to read that your stay wasn't good enough and we would like to apologize about it. Make sure that we will do everything to correct the negative points that you let us know. We hoppe see you an other time at the Mercure... More 

Antwerp, Belgium
Level Contributor
198 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 6, 2015

Used this hotel on our trip to Spain. Around 3 min drive from Exit “Valence Sud” (A7) GPS :N 44° 54' 10.85'' E 4° 52' 45.46'' We had a family room with 2 separate bedrooms and one small bathroom. (134€) Rooms were clean. Our dog was allowed for a fee (5€) Breakfast rather expensive 13.90€

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François D, Manager at Mercure Valence Sud, responded to this review

Dear Guest, I would to thank you for your comment on Tripadvisor. We are pleased to read that our hotel and specially our room was convenient for you. We are sorry that our breakfast wasn't good enough and we will make sure to perfect this point. We hoppe see you again at the Mercure Valence Sud. Eric COLIN General Manager... More 

Geneva, Switzerland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 28, 2015

Attentive personnel, room service worked well and timely. Room seemed somewhat small, even if we stayed in one of the biggers available. Clean bathroom, new amenities. Small TV, not really well located inside the room. Good breakfast, very varied and refilled continuosly. Big uncovered closed parking lot. Located not far from town, and very handy access from and to the... More 

Was this review helpful? Yes
François D, Front Office Manager at Mercure Valence Sud, responded to this review

Dear guest, Thank you for your comment on Tripadvisor. We are pleased to see that your stay was good enough. We are conscient that our room are a little bit small but for your information we will renovate them at the begining of 2016. We hope see you again soon at the Mercure Valence Sud. Best regards. Eric COLIN Room... More 

London, United Kingdom
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 30, 2015

we spent a night here on our way north and it was fine for what it is - a stopover hotel on the outskirts. they have secure parking, friendly staff and clean modern rooms. we enjoyed our stay here and slept well!

Was this review helpful? Yes
François D, Gérant at Mercure Valence Sud, responded to this review

Dear JennyH, I thank you for choosing the Mercure Valence Sud for your recent stay in our area. I am delighted to see that your experience reached your expectations in terms of comfort as well as service quality. I have been very happy to share your positive feedback with the entire team. Awaiting for the pleasure to see you again... More 

Edinburgh
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel was perfect for us as an overnight stop while travelling up through France, ideally situated just off the motorway and very comfortable with free wifi throughout. We also had a very reasonable meal in the adjoining restaurant. Would definitely recommend.

Was this review helpful? Yes
François D, Gérant at Mercure Valence Sud, responded to this review

Dear SheenaEdinburgh, I thank you for your comments that I've shared with a lot of pride with the set of the teams of the Mercure Valence Sud. I am happy to see that you appreciated the comfort of our chamber, as well as the restaurant and the location of our establishment. It is with a real pleasure that we shall... More 

Sitio de Calahonda, Spain
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 3, 2014

Road side hotel for quick sleep. Boring hotel, location and breakfast. Room was very small and must be turist season prices. Very expensive. Good Access back to motor way. Secure car park was positive suprise.

Was this review helpful? Yes
François D, Gérant at Mercure Valence Sud, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We hope to welcome you soon in our renovated Hoel... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 30, 2014 via mobile

Spent one night here as a stop over. Staff were friendly and helpful. Lift "keep door open" button doesn't work which we discovered when the doors slammed shut into my head. Tried them again thinking human error but no, definitely broken! Room was tiny and VERY dated, in desperate need of a sort out. Made the fatal mistake of looking... More 

Was this review helpful? Yes
François D, Gérant at Mercure Valence Sud, responded to this review

Dear Customers, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that... More 

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49 photos of this hotel

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