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Novotel Valence Sud

GreenLeadersBronze level
217 Avenue de Provence, 26000 Valence, France
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1 room 1 adult
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Novotel Valence Sud
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610 Reviews from our TripAdvisor Community

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Langhorne, Pennsylvania
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I have not stayed here in years, moving on to better, less expensive, but I could not get resrvation at my choice. They have painted and the restaurant is very good, but room was not very clean and WiFi practically unusable. People were nice, but I will not be back here.

Helpful?
Thank twebst
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Osaka, Japan
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the way to Marselle we dropped in this hotel. 280USD for a double room plus breakfast 28USD for 2 person, might be a bit too expensive in such a country place. Inside room is quite OK, appreciated for the bas tube. The best thing is the restaurant. Seems popular for local ppl. taking many tables. The main dish price... More 

Helpful?
Thank osaka860
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Good morning, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Cairo, Al Qahirah, Egypt
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed November 27, 2015

The room was nice and clean and food was ok but there was 3 things that make my experience in that hotel is a very bad experience, which are: 1- the water in the shower had very bad smell and sometimes with a yellow color!! and in my last night on the hotel there was no water for the whole... More 

Helpful?
Thank A_saad13
MASTORAKIS O, Gérant at Novotel Valence Sud, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

United Kingdom
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed October 6, 2015

We stayed at the Novotel Valence Sud on 22nd September using it as a base for an overnight stop on the way to Southern France and Italy. The hotel room we reserved was a superior room and was reasonable for the price we paid, being clean and tidy with good quality bathroom fitments. However, the hotel suffered a hot water... More 

Helpful?
Thank BusPassHolders
MASTORAKIS O, Gérant at Novotel Valence Sud, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 23, 2015 via mobile

On route back from the South of France, this is a great and popular stopover hotel. Staff are always very friendly, good access from motorway, secure parking, petrol station opposite hotel. Breakfast is really good. Restaurant for dinner is always popular, recommend you book a table before you arrive.

Helpful?
Thank GFwarrior
MASTORAKIS O, Gérant at Novotel Valence Sud, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

uk
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 15, 2015 via mobile

4 years ago we discovered Novotel for breaking the journey to the South of France. We never looked back. Until now. Novotel is usually a consistently high quality inexpensive family hotel. We usually enjoy the pool, dinner and comfortable rooms. In Valence Sud the beds were comfortable but that is the best I can say. It was clean so do... More 

Helpful?
1 Thank AMB99
MASTORAKIS O, Responsable réception at Novotel Valence Sud, responded to this review

Dear Sir Thank you for taking your time to give us your impressions during your stay in our hotel. We greatly appreciate your comments and we strive to correct them. I hope to see you soon in our establishment . Do not hesitate to contact me personally to reserve your room . All the Novotel Valencia team wishes you a... More 

Ipswich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2015 via mobile

Tried to book a table for dinner; stood at the bar for 25 minutes being ignored by all the staff. Eventually got told we had to wait another 90 minutes for a table. We went to the Buffalo Grill down the road. Went for breakfast the next morning at 9:30am, so after the morning rush....or so we thought. Staff where... More 

Helpful?
Thank JenEvans
MASTORAKIS O, Responsable réception at Novotel Valence Sud, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More 

Birmingham, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 26, 2015

We were travelling through France to Spain, as it would appear was half of Northern Europe. We've stayed here before so we know how good it can be. The hotel has a lovely terrace restaurant over looking the river and the food is excellent. However on this stay they were over run , orders went missing at dinner and the... More 

Helpful?
1 Thank Andrew K
MASTORAKIS O, Gérant at Novotel Valence Sud, responded to this review
Google Translation

Wij stellen uw opmerkingen over uw verblijf in Novotel Valence Sud erg op prijs. Het is altijd prettig om positieve... More 

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