This was our family's first Mark Warner holiday. Previous ski holidays have all been with Esprit Ski. We decided to try Mark Warner for a change as our preconceived option was that they were more expensive so should be a premium holiday experience. Upsides : Excellent staff, nothing too much trouble for them. Child care staff brilliant. Bathrooms modern and... More

Regular skiers, especially those with young children (the raison d'être for most Mark Warner customers) will know the importance of location on their holiday. In that regard, this hotel scores very, very highly. The views from the front-facing rooms are delightful and the main lifts just a few minutes walk away (top tip: take the Train Rouge shuttle bus that... More

Despite reading the early reports I was pleasantly surprised by this hotel. It is what it is - a 3 star hotel but I thought the staff were great and the hotel was exactly what our group was looking for. Accomodation - We were a group of 4 guys and had one large room and an adjoining room which gave... More

This 'Mark Warner' hotel would have got a 10/10 for us, 30+ in our group and we were certainly catered for but the management was a little lacking, all of the staff were excellent but the lady manager, well, she could have done with some people skills and a little more of the nicer touch when being asked for something.... More

We stayed for a week at this Mark Warner 'chalet' hotel. It is not a chalet it is just a hotel run entirely by and for the clients of Mark Warner. It has 32 rooms, and our room (23) was clearly in need of a little tlc. The room is quite compact, and the wc is so tiny that any... More

Accommodation: Excellent location in middle of town and close to ski lifts. Small bedroom with insufficient storage space. En-suite bathroom better than average. Public rooms just about o.k.. Bar area small and not very welcoming. Noticed that areas of the chalethotel needed maintenance; splits in carpet held together by adhesive tape, spiral staircase to dining room had broken bannister. Staff... More

Chalet Hotel in a great position for slopes and town centre, excellent food, dinner choice was varied and exceptional with afternoon cakes fresh and plentifull, friendly staff, dull accomodation but great bathrooms, very competitive pricing. Staff were very helpfull with nothing appearing to be too much triouble. Cases and ski equipment were carried by staff from transfer coach to rooms... More

Late booking ski holiday but had some second thoughts when I read the reviews. However needn't have worried. Of the 6 ski chalet/hotel holidays we have had this was by far the best. Well timed comfortable BA flight from Gatwick. Warm welcome and good if lengthy transfer. At resort luggage unloaded from bus and taken to our room. Large. Very... More

Stayed here in Feb 2013 and the hotel is excellent. First location: unbeatable, right in the centre of town within 2 mins of slopes and all bars and restaurants. Second staff: fantastic from the moment they unload your bags to your room to you leaving everyone I spoke to could not do enough to help and always have a smile... More