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Mercure Saint Etienne Parc de L'Europe

4.0 of 5 Rue de Wuppertal, 42100 Saint-Etienne, France
Best prices for: 1 room 1 guest
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Mercure Saint Etienne Parc de L'Europe
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Mercure Saint Etienne Parc de L'Europe
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191 reviews from our community

Traveler rating
    19
    82
    66
    15
    9
See reviews for
23
41
27
109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just checked into my room in this hotel and its awful. For starters the room is dusty and cold.There are stains on the bathroom walls which I cannot even think about let alone describe to you. The decor is dowdy and everything is worn. I can honestly say I will be sleeping in my clothes tonight because I don't want... More 

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review
Google Translation

Bonjour, C'est avec regret que nous constatons que vous n'avez visiblement pas apprécié votre séjour dans notre établissement. Concernant votre... More 

West Kirby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

The hotel was not recently decorated but was clean and basic. The bathroom could have done with a high up mounting point for the shower head. The restaurant was excellent with tasty and varied food on offer for both dinner and breakfast, they did have a good selection of local specialities on offer, the cheese being particularly good. Our first... More 

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review

Good Afternoon, We are happy to read that you enjoyed your stay in our Hotel and note that you specially appreciate the restaurant. We managed to work with local producers, serving fresh and local products. We look forward to welcoming you on your next stay in St Etienne. Best Regards Nicolas Plekan More 

Dusseldorf, Germany
Top Contributor
105 reviews 105 reviews
63 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 12, 2014

The personnel is friendly and skilled, always here to help. But the rooms are really old and outfashioned, which is not the standard of Mercure's hotels anymore ... Breakfast is good (bread is amazing), but, again, rooms are deceiving.

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review

Dear Mister, We thank you for your comment. We are delighted to read that you enjoyed our services and your breakfast. Our buffet suggest a large choice of fresh products. A part of our buffet is devoted to products from organic agricultur, we are always trying to improve our services. We hope to see you soon. Best Regards More 

Bissone, Switzerland
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2014

This hotel seems to be patroinised mostly by business customers. As such it suffers low occupancy at weekends, and presumably chooses to cut hosts by closing down the bar and restaurant when demand is slack. This means that from Friday night through Sunday, you cannot get so much as a cup of coffee, except at breakfast time. In practice, the... More 

Review collected in partnership with Accorhotels.com

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review
Google Translation

Bonjour, Je vous remercie pour votre commentaire, l'avis de nos hôtes nous est précieux. Le restaurant est en effet fermé... More 

Boulogne-Billancourt, France
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 30, 2014

For a business trip in Saint Etienne, we have chosen this hotel because as we know Accor Resort, we have no surprise we have the quality and the service for this kind of hotel. A sort of security. The accomodation, breakfast are very very correct. Alles in Ordnung

Was this review helpful? Yes 1
Dallas, TX
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed November 19, 2013

the Mercure Saint Etienne is not a terrible hotel, but with a little effort it could be SO much better. My wife and I stayed at the Mercure several nights while attending a conference. Our first impression of the hotel was positive. It's located on a hill above a beautiful park, and the room seemed spacious and clean. We also... More 

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Bissone, Switzerland
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 20, 2013

I experienced difficulty in finding this hotel. Unfortunately my car's SatNav is kaput, and I had to phone the hotel for directions. He gave me the exit number, leading me to believe that this was the exit I should take off the Autoroute 72. However, although the exit number was correct, it was the exit on the N88. There were... More 

Review collected in partnership with Accorhotels.com

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Additional Information about Mercure Saint Etienne Parc de L'Europe

Address: Rue de Wuppertal, 42100 Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Saint Etienne Parc de L'Europe 4*
Number of rooms: 120
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