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Mercure Saint Etienne Parc de L'Europe

4.0 of 5 Rue de Wuppertal, 42100 Saint-Etienne, France
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Mercure Saint Etienne Parc de L'Europe
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Mercure Saint Etienne Parc de L'Europe
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169 reviews from our community

Traveler rating
    17
    74
    60
    13
    5
See reviews for
20
38
27
94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dusseldorf, Germany
Top Contributor
70 reviews 70 reviews
44 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 12, 2014

The personnel is friendly and skilled, always here to help. But the rooms are really old and outfashioned, which is not the standard of Mercure's hotels anymore ... Breakfast is good (bread is amazing), but, again, rooms are deceiving.

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review

Dear Mister, We thank you for your comment. We are delighted to read that you enjoyed our services and your breakfast. Our buffet suggest a large choice of fresh products. A part of our buffet is devoted to products from organic agricultur, we are always trying to improve our services. We hope to see you soon. Best Regards More

Bissone, Switzerland
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2014

This hotel seems to be patroinised mostly by business customers. As such it suffers low occupancy at weekends, and presumably chooses to cut hosts by closing down the bar and restaurant when demand is slack. This means that from Friday night through Sunday, you cannot get so much as a cup of coffee, except at breakfast time. In practice, the... More

Review collected in partnership with Accorhotels.com

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Nicolas P, Directeur général at Mercure Saint Etienne Parc de L'Europe, responded to this review
Google Translation

Bonjour, Je vous remercie pour votre commentaire, l'avis de nos hôtes nous est précieux. Le restaurant est en effet fermé... More

Boulogne-Billancourt, France
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 30, 2014

For a business trip in Saint Etienne, we have chosen this hotel because as we know Accor Resort, we have no surprise we have the quality and the service for this kind of hotel. A sort of security. The accomodation, breakfast are very very correct. Alles in Ordnung

Was this review helpful? Yes 1
Dallas, TX
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed November 19, 2013

the Mercure Saint Etienne is not a terrible hotel, but with a little effort it could be SO much better. My wife and I stayed at the Mercure several nights while attending a conference. Our first impression of the hotel was positive. It's located on a hill above a beautiful park, and the room seemed spacious and clean. We also... More

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Bissone, Switzerland
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2013

I experienced difficulty in finding this hotel. Unfortunately my car's SatNav is kaput, and I had to phone the hotel for directions. He gave me the exit number, leading me to believe that this was the exit I should take off the Autoroute 72. However, although the exit number was correct, it was the exit on the N88. There were... More

Review collected in partnership with Accorhotels.com

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Hanau, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 21, 2013

We arrived late and someone came immediately to the door to welcome us. Check in was smooth and when we got to the room we noticed how spacious it was ! An extra small bed to lay our stuff on, a desk, and a small table by the window. Staff has excellent English skills, and are relatively ready to help.... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Top Contributor
90 reviews 90 reviews
61 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 12, 2013

I stayed at the Mercure for one night only. When I arrived in the room, which is very spacious and clean, I need to use the phone; unfortunately this one did not work at all. In room dining options are not various and quite expensive and I am talking about the breakfast which is scandalously expensive around 18 Euros. The... More

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Additional Information about Mercure Saint Etienne Parc de L'Europe

Address: Rue de Wuppertal, 42100 Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Saint Etienne Parc de L'Europe 4*
Number of rooms: 120
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