The other reviews aren't far off but we found friendly staff, good location to the jaillet ski lifts (which was our preferred area overall). 5 mins walk with normal footwear..a bit more effort with ski boots. We came back to the apartment for lunch a couple of days. Carrefour about 5 mins away for supplies. Walk into town is a... More

I dont think its a 4 star hotel , the service isn't , for sure! A non- helpfull staff with nothing but the basics for the clients. We had to ask for toilet paper one day as it ended and they hadnt seen it and it was th only one in the room!Of course ,they gave us another ONE!(only )... More

Stupid and unprofessional stuff. Shower without a door. After you had a shower u need to dry a floor in9 sq m bathroom. In standard suites instead of normal double bed there is sofa inconvenienced to sleep for a couple. The rate per night ( 400 eur) doesn't include cleaning a kitchenette.

We had trouble ‘working out’ this hotel. We stayed off season, so the reception was not open until 4pm which seems strange for a 4 star hotel? The hotel or is it a residence? is laid out in 4 separate blocks with rooms ranging from small to 2 bedroom units. We had the smallest room (about 30sqm) and because of... More

Booked six days thru booking.com, hotel would not honor, insisted on 7 day payment. Desk help good. Rooms booked for 6 people, one toilet? Doesn't work . Rooms very clean but unusually small and poorly designed to open doors and closets at same time. Parking excellent. Heated pool excellent. 3500 euros and you take your trash out or risk security... More

We had called 3 times before our arrival to make sure they would give us a twin room : which they assured on the phone was already specified on the booking. When we arrived, they first gave us the key of an occupied room (and we woke up someone sleeping at 2am...). And they then give us another room (empty)... More

A great hotel if you have small kids. The apartment (two bedrooms, sitting room with small kitchen and dining table) was perfect for us (family with three small kids aged 6, 3 and 5 months) and very good value for money when compared to similar 4 star hotels where you have to pay for two hotel rooms and then a... More

we did not feel welcomed the 1st second we enter the reception desk room. Took us ages to check-in, with many mistakes in the bookings for our group. At some point, we wanted to change one of the room, we were told they were fully booked but then a few minutes later, if we pay a significant surcharge, some rooms... More

The service was great. Friendly and helpful staff. The rooms are excellent. Felt like a real chalet. We fotgot we were in a hotel. Small rooms but we fit fine and we are a family of four with a dog!! Walking into the city is a 10-15 minute walk so having a car is a plus. They have a great... More