This review is for the larger room at the top of the hotel, the Bouillotte. When I made the reservation, I specified that we would have an infant with us and need a crib. A crib was kindly provided, but what was not included was mention that the Bouillotte was on the sixth floor...and that the elevator only goes to... More

We were in Lyon for 8 nights and stayed at this hotel. The staff spoke very good english and were extremely helpful. There was convenient secure parking nearby which we booked through the hotel. Location is excellent, within short walking distance to old Lyon, restaurants, and metro/tram station. We stayed in the Magnolia suite which had a large comfortable bed,... More

Great Location. Newly renovated bathrooms and very friendly and helpful family. During the day if you stop to ask a question it's like you're staying with your friends family. The breakfast was plentiful. Parking was close as can be but tre expensive(that's not their fault you pay for convenience)

Towels were so thin and frayed that I initially thought the maid had left behind cleaning rags. Rooms were very basic with cheap fixtures and look better in website pictures. We were lucky to have the newer decor room with shower. Travelling companions were in traditional style small room and it was so bad with broken furniture that they were... More

Spent several days here on our first trip to Lyon. Extremely helpful and friendly staff. Nice petite dejenuer and very clean rooms

Hotel located nicely in middle of Lyon. Staff very friendly. Rooms a bit small. Breakfast was great.

we stayed in this wonderful, charming hotel for 5 nights and days, we have been treated wonderfuly! Although the small room, the atmosphere was warm, comfortable bed and very silent. In a place like lyon that lacks English speakers, it was very nice to have staff that speakes English very well and have good advises to give.

Not the largest hotel room, but the outweighing benefits include 1)the owner is seemingly always present, greeting us by our name for breakfast, and always upbeat and helpful in every way! 2) the staff are the best, hardworking, pleasant, and downright enjoyable in every way! This hotel's location is perfect! I've stayed in Lyon 3 times now, so I know... More

This gem of a hotel is well situated in Lyon, close to the shopping district north of the Place Bellecour, and just across the Saone from the charms of Vieux Lyon. I arranged my booking by email and communication was excellent. The staff's welcome on our arrival was most friendly and helpful; and they were consistently warm, friendly and helpful... More