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Hotel Crowne Plaza Lyon - Cite Internationale

#5 of 190 Hotels in Lyon
Certificate of Excellence
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22, quai Charles de Gaulle, 69006 Lyon, France
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Hotel Crowne Plaza Lyon - Cite Internationale
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Hotel Crowne Plaza Lyon - Cite Internationale
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580 reviews from our community

Traveler rating
    313
    221
    31
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Paris, France
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good hotel. Quite expensive but there is no other local choices. The room is very comfortable. Diner and breakfast quality is great and there is a lot of variety. Good to know that you can ask some vegetables outside of the menu. Good wine choice. The shower is not quite comfortable and the water temperature sometime is not accurate.

Review collected in partnership with this hotel

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Best moment spent in crwon plaza , i recommend everyone to visit this hotel where you can find comfortable , neat ho , relaxed, quiet hotel. The hotel staff are very friendly , helpful , supporting , kind people

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for your kind review and also for your recommendation. It is really nice to hear that you have spent a great stay with us and that our staff has made the difference. We have shared your compliments with our staff. We are looking forward to the pleasure of welcoming you back to the Hotel... More 

Senior Contributor
38 reviews 38 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice large room. Nice breakfast. Ok without luxury. Like Holliday Inn - which is preatty good in france where room standard often is horribly. Espresso machine in your room (plus kettle that did not work). 3km from center but easy access by bus. Nice walk along the river.

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, We would like to thank you for taking the time to share your comments about our hotel. We are a part of the group InterContinental Hotel Group (IHG), as well as Holiday Inn. Some of them are also 4-stars hotels. Nevertheless, we provide you free WiFi, an Energy Station for your runs, the Sleep Advantage Program® and many... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very nice hotel in a good location, adjacent to a big park with zoo and botanical garden. There are plenty of option to eat, good restaurants inside or just outside the hotel. The front desk agents are very pleasant and helpful. The reservation agent is very helpful on my bookings and replies on inquiries promptly. The room... More 

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for taking the time to share your impressions on the Tripadvisor website and to let us know that you have enjoyed your stay. Indeed, we are located just across the Park Tête d'Or and its beautiful rose garden. It is one of the most beautiful and the biggest in Europe! It’s really nice to hear that... More 

Murzzuschlag, Austria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good situation, quiet environment, nice view. Near a big park. The staff was really nice and friendly. Recommended for business trips. The restaurant was really good, as well as the breakfast. Nice hotel!

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for having taken the time to share your review about our hotel. It is really nice to hear that you have appreciated our entire services and our location. We are particularly pleased to read that you enjoyed our restaurant because it is brand new! Our chef Grégory Felix prepares you, day after day, the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great hotel with really friendly and helpful staff that is just a few minutes walk from the conference centre. There is a bus stop outside and commuting is not problem from here. The food is great, the hotel clean and service excellent. I would highly recommend.

Was this review helpful? Yes 2
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to share your feelings about our hotel. We will relay with pleasure your feedback to our entire team who will be glad to know that their efforts contributed to your enjoyable stay! We are located in the heart of the Cité Internationale of Lyon, between the Rhone River and the Parc... More 

Peterborough, England, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really nice luxury hotel in Lyon. The rooms are well appointed and well specked. Breakfast is excellent and the staff are very friendly. 2 things to be aware of - parking is a challenge, we blocked the road for 5 minutes as we tried to work out how to get into the car park. If you want... More 

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to give us your impression following your last stay with us. Your comments are precious and help us to improve our services. We are sorry to hear that you have experienced problems with parking next to the hotel. The entrance, indicated by the "P2" sign, is a few meters from the... More 

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Recommending this hotel unreservedly. In particular the friendliness of the staff was outstanding. Rooms were large and clean and quiet. Outside of the city centre but close to the convention centre. Takes only 15 mins to get to the centre. Good value.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for sharing your review after staying at the Crowne Plaza Lyon – Cite Internationale. We are located in the heart of the Cité Internationale of Lyon, between the Rhone River and the Parc Tête d’Or. We are just 2 minutes by walk from the Convention Centre We are so glad to hear that you would recommend... More 

Venice, Italy
Top Contributor
51 reviews 51 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 19, 2015

Although our king suite was spacious and staff was very courteous, too many other problems characterized our short stay: no one checked prior to our visit to notice that NO PHONE worked in our room, and this flaw could not be corrected until after we left! Simple requests, e.g. an extra bed sheet, were not fulfilled. Finally, although the breakfast... More 

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to give us your impression following your stay. We are sorry to read your comments on your disappointment while staying with us. Please accept our most sincere apologies for not having fulfilled your expectations. Your comments have been taken into account with the greatest attention and shared with our staff. Our... More 

Mauritius
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Great hotel, great staff, great food ! I would for sure recommend this hotel to anyone looking to come to Lyon. Everything was perfect from the check-in to the check-out. There is nothing bad about this hotel and I truly had an amazing stay! Thanks again for making it memorable and thanks for the upgrade

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for taking the time to share your great comment with us. This is very pleasant to hear that everything was perfect and that you have spent an amazing stay at the Hotel Crowne Plaza Lyon – Cite Internationale. We have already shared your compliments with our entire staff. We are looking forward to the pleasure of... More 

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