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Hotel Crowne Plaza Lyon - Cite Internationale

4.0 of 5 22, quai Charles de Gaulle, 69006 Lyon, France
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Certificate of Excellence 2014
Hotel Crowne Plaza Lyon - Cite Internationale
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Hotel Crowne Plaza Lyon - Cite Internationale
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445 reviews from our community

Traveler rating
    220
    186
    24
    7
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable hotel adjacent to the lyon Conference Centre. The reception staff were particularly friendly and helpful. Although not in the city centre, there is a good bus service from outside the hotel. The room was of a very high standard and I had a good night's sleep. I would recommend it highly and would use it myself again if... More

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback through TripAdvisor. To read that you would highly recommend us means a lot to us. It’s encouraging in our effort to make every stay memorable. We are very close to the conference centre, less than 2 minutes by walk! We... More

Solihull, United Kingdom
Top Contributor
127 reviews 127 reviews
37 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 2 nights here and I can honestly say the hotel is spotless and the staff are excellent. Nice rooms with views over the river or the park. One member of staff Kathryn deserves a mention as she went out of her way to make my stay comfortable. This would have got the full 5 and an excellent if... More

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, We would like to thank you for your comments on Trip Advisor. We will relay with pleasure your feedback to our entire team and with Katherine, who will be glad to know that their efforts contributed to your enjoyable stay. Nevertheless, we have taken good note of your comment about the breakfast price. It costs only €22 and... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Although the location was a bit removed from center city, buses C1 and C5 made our sightseeing very convenient. Both were accessible in front of the hotel and ran very frequently. The hotel staff were super and rooms were immaculate.

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, We would like to thank you for taking the time to share your comments about our hotel. We are located in the heart of the Cite Internationale of Lyon, just opposite the park Tête d’Or. With to the public transports, it is very easy to reach the centre, as you have mentioned in your comment. You can also... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived in Lyon for a three day stay, en route a to wedding in Corcelles au Beaujolais. Fantastic staff, they upgraded our room because the one we had been allocated wasn't ready, even though we had arrived 2 hours early!! Rooms big and roomy, very clean, excellent bathroom. All staff we met throughout the hotel very polite and courteous. Food... More

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for having taken the time to leave such kind comments about our hotel. We are so glad to learn that your entire stay with us was pleasant and that our staff made the difference. We attach great importance to small details that make the difference. For us, each customer is unique. To read that... More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, staff is very friendly and cooperative and overall they helped me alot for everything I have asked for. I recommend business travellers to stay there as it is value for money plus staff is very cooperative.

Review collected in partnership with this hotel

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to share your comments online. What a pleasure to read that you have spent a good stay with us and that our staff made the difference! We have shared your compliments with all of them, they thank you warmly. We are looking forward to the pleasure of welcoming you back to... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am regularly at the Crowne Plaza in Lyon and have learned to appreciate this hotel very deeply. The team is very attencious, the rooms excellent with a great bathroom. I love the fitness capabilities available with the running track in the park in front of the Hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for staying at our hotel in Lyon and for giving us your encouraging feedback through TripAdvisor. We are touched to read your comment. Our entire team is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we meet your expectations. Our fitness... More

Tel Aviv District, Israel
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and modern. Large and comfortable executive rooms. The service of the workers is excellent and people at the reception are very nice and kind. I recommend this nice and pleasant hotel to all visitors who come to Lyon.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to share your summary on Tripadvisor. We are glad to read that you have appreciated the comfort of our Executive Room. Your recommendation is very important for us and encourages us in our effort to make every stay memorable. Please be assured that we have shared your compliments with all our... More

Montreux, Switzerland
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 14, 2014

the hotel located in a quiet area, where the cite de park international. It is suitable for those who enjoy outdoor activities like running,nature based activities or just serenity. though it seems secluded area, the hotel can be easily reachable via bus C1 which stops right behind the hotel, where it takes from and to the lyon part dieu train... More

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for having taken the time to share your very complete summary with us and the fellow travellers. We are sorry to hear that your stay didn’t live up your expectations. We have taken good note of your comments about your check-in. Please accept all our apologies for this. All our receptionists are required to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014 via mobile

clean, very helpful staff. Breakfast buffet is complete with a wide variety of hot and cold items. nice touch in the evening with a jazz duo in the bar. would definitely recommend this hotel. The rooms are large compared to the typical European boutique hotels. The bathroom was complete with a very comfortable shower and tub combination. The hotel is... More

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for staying at our hotel in Lyon and for giving us your feedback through TripAdvisor. We always do our best to give the best French service to all our guest and your recommendation is our best recompense. A jazz band plays for you every Thursday, at our bar Le Lounge, from 7.00pm to 10.00pm.... More

Richmond, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2014

This was our first point of entry into France before delving into the area's quaintness. The hotel was very clean and modern, situated in a somewhat commercial area. Everything was as you'd expect in an international chain as far as cleanliness and efficiency. What was surprising was the amiability of the staff. My luggage didn't arrive when I did and... More

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for staying at our hotel in Lyon and for giving us your feedback through TripAdvisor. We are located in the heart of the Cite Internationale, in front of one of the most beautiful park in France (Tête d’Or). We are in a quiet and verdant place, with a clear view in all rooms. You... More

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Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Address: 22, quai Charles de Gaulle, 69006 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
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Also Known As:
De La Cite Concorde Hotel

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