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Hotel Crowne Plaza Lyon - Cite Internationale

#4 of 190 Hotels in Lyon
Certificate of Excellence
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22, quai Charles de Gaulle, 69006 Lyon, France
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Hotel Crowne Plaza Lyon - Cite Internationale
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Hotel Crowne Plaza Lyon - Cite Internationale
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610 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bahrain
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a 2 night stop here on our brief tour of France. The staff were great, helpful with recommendations to delicious restaurants and things to do. Also great helping to make calls in French! The bed was super comfy and rooms quiet in both sides of the hotel (family had rooms both sides - river view and park view). The... More 

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San Diego
1 review
2 of 5 stars Reviewed 4 days ago NEW

+ Welcoming staff Nice location Clean and comfortable rooms - Renovation work up our room at ten in the morning Heater not working Room not ready at check in $160 a night = I do not recommend this hotel

Review collected in partnership with this hotel

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Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Well it's ok from a value for money point of view. It's a quite new hotel in that rather nice but somehow deserted cité near the city center of Lyon. It's convenient but don't look for special atmosphere or ambiance. It's rather a good business hotel. Only real negative point was the very long waiting time for the check out... More 

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Alpharetta, Georgia
Top Contributor
77 reviews 77 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this lovely facility for an international conference. We extended our stay in Europe for about 12 days, and this hotel was among my top 3. The bedding was excellent and everything was very clean, and that meant a great sleep! Most importantly to me was the front desk staff was EXCELLENT! The location was... More 

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Paris, France
Contributor
19 reviews 19 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels I have ever been to within the IHG group. The setting next to the Parc de la Tête d'Or is very nice and it is convenient located out of the city centre that is easy to get to by bus, cab or rental bicycle (Velo'v). The food is very nice. The rooms are... More 

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you so much for your high rating and also for your comments concerning our services. We are really glad to hear that your stay was very pleasant. Your satisfaction is an encouragement to us in the pursuit of making each stay memorable. We are located in the heart of the Cité Internationale, just in front of the... More 

Brussels, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay where the staff are extremely helpful. The hotels location next to the biggest park in Europe is a plus on sunny days. Many restaurants and tapas bars to chose from down the main street.

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for having taken the time to share your comments about our hotel. Your satisfaction is our main preoccupation; we will relay with pleasure your feedback to our entire team who will be glad to know that their efforts contributed to your enjoyable stay! We are looking forward to the pleasure of welcoming you back... More 

Utrecht, The Netherlands
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While on a business trip to Lyon I stayed at the Crowne Plaza as it was located right where I had my business meetings. At first it seems like a remote location, but it is in the midst of a commercial / office district, with a quick and direct tram connection to the city centre and the train station. On... More 

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for your review on Tripadvisor. A band plays jazz music every Thursday evenings in our bar Le Lounge. It's especially nice during sunny days, on our large terrace view to the park Tête d'Or. We are glad to hear that you have appreciated our selection of cheeses. It’s really nice to hear that you have felt... More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Exceptional staff! I stay in hotels globally and up to 200 nights per year. This staff went above and beyond to make me feel like an honored guest. I would highly recommend this hotel to anyone visiting Lyon.

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, We would like to thank you for your high rating and your comments concerning our services. It’s really nice to hear that our team made the difference and that you have appreciated our services! We always do our best to give the best French service to all our guests. Please be sure that we have shared our kind... More 

Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Crowne plaza is a comfortable business hotel. It is slightly outside of the city centre but well served by the Lyon public transport. It is very quiet between the Rhone and the Parc de la Tete D'Or, offering some beautiful walks. The staff are friendly and helpful and the room and bed were very comfortable. If you want to be... More 

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for taking the time to leave us a positive and great five star review on Trip Advisor. We are located, as you say, in the heart of the Cité Internationale, just in front of the Park de la Tête d’Or. It is very pleasant to take a walk there and to enjoy the many activities it... More 

Paris, France
1 review
4 of 5 stars Reviewed 4 weeks ago

Good hotel. Quite expensive but there is no other local choices. The room is very comfortable. Diner and breakfast quality is great and there is a lot of variety. Good to know that you can ask some vegetables outside of the menu. Good wine choice. The shower is not quite comfortable and the water temperature sometime is not accurate.

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for taking the time to share your comments about our hotel. We have taking good note of your comment about the functioning of the shower. Please accept all our apologies for the inconvenience. We have shared your remark to our Maintenance Manager, in order to check the rooms. We are glad to hear that you have... More 

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