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Hotel Crowne Plaza Lyon - Cite Internationale

#5 of 190 Hotels in Lyon
Certificate of Excellence
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22, quai Charles de Gaulle, 69006 Lyon, France
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Hotel Crowne Plaza Lyon - Cite Internationale
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670 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Lausanne, Switzerland
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is extremely well situated in a quiet place on the riverside of the Rhone, close to the beautiful Parc de la Tete d'Or. Despite a busy street nearby, it is very quiet in the room. We liked very much the decoration of our room, which was also very well equipped. We greatly appreciated the kettle and tea/coffee/cacao/cream supply... More 

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you for having taken the time to leave such kind comments about our hotel. It is really nice to hear that you have appreciated our services, equipment and location. For your next stay, we can offer rooms with two beds side by side, so it will be bigger. Our hotel is located just near the Park de... More 

Brisbane
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel whilst out of town was lovely. Friendly staff nice claim rooms fast wifi and best of all next to the lovely botanical gardens. The gardens are spectacular and gives an easy walk (10 min) into town. Bus terminal next door for access into city centre.

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you very much for sharing such an enthusiastic review with us and the fellow travellers. We are pleased to see that you were able to take delight in the quality of service our hotel staff members were able to provide during your stay. This is such a pleasure to hear that you have loved the magnificent rose... More 

Krakow, Poland
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Large rooms with all necessary facilities, free coffee and tea in the room, very good breakfast, not far from city centre. There is restaurant in the hotel and it looks pretty good (not tested). You may reach centre by bus stopping at the hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for having taken the time to leave your comments about our hotel on TripAdvisor. The city centre is only 3km from our hotel; you can go by an enjoyable walk along the Rhône River. Otherwise, the bus C5 brings you there in 10 minutes only. We remain at your entire disposal to help you to organise... More 

Darlington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Upon arrival greeted by a very attentive lady at the front desk. Check in was seamless and very professional, taking time to explain all of the amenities that the hotel have on offer. Sunday breakfast was excellent in terms of service and the variety of food available. Rooms are both clean and spacious. Location is ideal, adjacent to the Parc... More 

Was this review helpful? Yes 1
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for your review and for your kind words about our staff. Be sure that we will tell them about that. The Parc de la Tête d’Or is one of most beautiful urban park in Europe. You can enjoy many activities here; pony, boat, bike, ride, zoo ... but also just a simple walk through the wonderful... More 

Sydney
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Due to a conference, price per room was at a premium which wasn't worth it. The staff were a hit and miss. There were some who were very helpful and others not at all. One example, I had requested that staff at reception ring the car rental company to let them know we would be late to pick up the... More 

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IHGCare, Guest Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear kazzzac, Thank you for your recent stay with us and reviewing our property. I please that you noticed the cleanliness of the rooms. However, I am sorry that you had issues with some of the staff. Rest assured that your comments will be looked into and actions will be taken. The feedback we receive from our valued guests, like... More 

Newcastle, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Very comfortable hotel with good service. Close to conference facilities, beautiful park, public transport and restaurants. $70 Euro taxi ride from airport but airport shuttle and bus to hotel very convenient and easy to use.

Review collected in partnership with this hotel

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you for having taken the time to leave your comments about our hotel. It is true that we are located very close to the Congress Centre of Lyon, which is very convenient when you attend a conference. We are also in front of one of the most beautiful urban park in Lyon, the Tête d’Or. To reach... More 

County Cork Ireland
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As part our summer holiday my wife and I stayed at the Crowne Plaza Lyon for 4 nights, 1st - 5th June. Having arrived at lunchtime from London on the new direct Euro-star service to the Part Dieu railway station , at check-in our room was ready. We were on the 6th floor overlooking the river. On the other-side of... More 

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NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, We would like to thank you for having taken time to share your very complete summary with us and the fellow travellers. It’s really nice to hear that you have spent an excellent stay with us. We will relay with pleasure your feedback to our entire team who will be glad to know that their efforts contributed to... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The basics: - The room and property were clean well appointed. - The hotel room coffee was probably the best I have ever had. - I had a great view of the river. - The Wi-Fi connection was reliable and fast. - Check-in/Check-Out were quick and efficient. - Staff was quite polite and helpful. - I did not eat at... More 

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you very much for sharing such an enthusiastic review with us and the fellow travellers. We are so glad to hear that you have spent such an enjoyable stay with us. It’s very nice to hear that we have exceeded your expectations! About the view, you can choose a room with a view on the park Tête... More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed 5 weeks ago

Very efficient, friendly and welcoming staff. Ideally located for conference venue. Great transport links. Exceptionally quiet rooms. Clean and comfortable and well appointed. A great stay. Would definitely recommend it.

Review collected in partnership with this hotel

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you for sharing your kind words with us and with the Tripadvisor community. We are so glad to read that you enjoyed the location and even more thrilled that you appreciated the service provided by our staff members. Your recommendation and your satisfaction encourage us in our efforts to make every stay unforgettable. Hopefully we will have... More 

Ra'anana, Israel
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Only comment I have is that if you want to dine at the hotel's restaurant during your stay, you should make reservations in advance, otherwise you might have to find other dining options. I would certainly stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
NolwennRoux, Responsable relations clients at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Guest, Thank you very much for choosing the Crowne Plaza hotel for your stay, and for having taken time to leave your review on TripAdvisor. Our restaurant Le Bistrot Rive Gauche is open from Monday to Friday, from 12am to 2pm, and from 7pm to 10pm. You can book in advance to be sure to have a table, particularly... More 

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