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Hotel Alexandra

#28 of 190 Hotels in Lyon
Certificate of Excellence
49 rue Victor Hugo, 69002 Lyon, France
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1 room 1 guest
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416 Reviews from our TripAdvisor Community

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Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (91)
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Milan, Italy
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, excellent position in the very centre of the town. Rooms are clean and comfortable; we use done if the rooms on the small garden which does not feature windows.... The garden is nice and quite. Only window-door. Breakfast is a bit expensive.

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Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Just checked out last Friday. Facing McDo if desperate. Stayed in Room 60. The only option if you can get it! An exclusive separate loft like room all to itself! Lovely helpful staff. Car park (but pre book a small car - tight access!) available for €28 a day. Facing the tube Ampère Victor Hugo. The perfect spot to stay... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Rod and wife, It was a real pleasure for us to welcome you and to help you spending good time in our nice town, for such a special occasion. We hope you enjoyed it as much as your romantic room and that with your wife, you experienced very special moments. Next time you will pass in the city of... More 

Montigny-sur-Loing, France
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a three-night stay at Hotel Alexandra, I agree with many of the positive comments: excellent location, modern, clean, air-conditioned, good staff, good value. But there are some negatives that a prospective client might want to know. We were in a "Privilege" room, one of several that open onto a terrace. The terrace was nice, but the room - while... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear John and wife, We are glad you spent good time in Lyon and that some characteristics of our hotel corresponded to your expectations. At the same time, we are deeply sorry if you didn’t feel at ease in room number 7. We are at disposal of our guests 24h/24 and we are glad to help them if there is... More 

Weston, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed July 25, 2015

Our family stayed 4 nights here and enjoyed the location on the Presqu’île as well as its proximity to the Metro. While we didn't select this hotel for a/c, it was certainly a plus with near-record temperatures. The rooms were comfortable and the staff was very helpful and attentive.

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Jerry ! we are glad you and your family appreciated our hotel and we acknowledge you for the nice comment you have left here on Tripadvisor. The hot temperature you experiences in Lyon is not normal for us. Luckily, all our rooms have air conditioning, for our guests’ pleasure. We hope to welcome you again very soon. We are... More 

Chartrettes, France
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2015

The hotel is perfectly located to explore Old Lyon and other areas with the metro station nearby. However the room we had was strictly 16sqm bathroom included per the 4 star regulation but with the dark decor, I know it is fashionable, and only one door to the outside looked definitely small. You need to have the light on whatever... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Gilles, We thank you for leaving this comment about our hotel after your stay in Lyon. We are glad the location of our hotel helped you in discovering the town and in enjoying your free time. About the room, we are very sorry if you didn’t like its decoration. We desired a cosy hotel with warm colors in order... More 

2 reviews
4 of 5 stars Reviewed June 20, 2015

A really nice hotel in a superb location We stayed at this hotel for a week at the beginning of June. Our bedroom was nicely proportioned and very well decorated with smart furnishings. The only down side was the lighting which was subdued, this gave a nice ambience but was not very good for putting on make up- I expect... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Anna, We are glad you spent good time in Lyon and in our hotel. We try to satisfy all guests’ requests and desires and we really hope this was your case. We are a small 4 stars hotel, anyway we try to guarantee all services expected (reception opens 24h/day, safe at the reception; soft/hot drinks service the whole day…).... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 15, 2015

It is an outstanding hotel and I was nervous as it was a 2 star hotel! I enjoyed my stay and the extremely comfy beds and I am looking forward to my next stay!!! Also very friendly staff and an amazing location and I recommend it for short family trips.

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alexandralyon, La Réception at Hotel Alexandra, responded to this review

Charlie, thank you very much for such a good note ! We are very glad to know you spend good time in Lyon and that our hotel corresponded to your expectations. Hotel Alexandra only gained the 4th star in March and we are improving little by little our rooms and our hotel facilities. We hope you could find all services... More 

Geneva, Switzerland
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed June 3, 2015

We spent one night night in this hotel. It is ideally located, near to the subway, and you can discover a lot of Lyon walking as well. Rooms are small but OK. However I will never go back since I had a dress stolen ! ! I don't know if it came from the staff or from someone outside of... More 

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Istanbul, Turkey
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 3, 2015

Location is very centered, metro station is very closed, breakfast is good, there were too much choices, room was okey but a little bit small,we were there with two kids we did not experieced any problem

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Osman, We thank you for your kind message. We are glad you spent good time in Lyon and in our hotel. We really hope our location advantaged you in visiting and discovering our nice town. Next time, for your family, we could propose you 2 separate rooms with a communicant room so you could enjoy the space. Best regards,... More 

Paris, France
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 19, 2015

The location is fine and it is a nice boutique hotel. Some of the rooms might not be to some people's taste (room doors opening on a patio with tables and chairs). A curious "no alcoholic beverages" policy as well- maybe too many student parties? The rooms were spotless and a nice firm bed - but there was a huge... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Jim, We are extremely glad to read your commentary about the Alexandra Hôtel. Thank you to have written it. All staff try to make every guest stay unforgettable and pleasant. Quality and cleanliness, they are our words-masters. Renovating the hotel, only few years ago, we tried to respect the original shape of a typical building of our block, le... More 

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