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Hotel Alexandra

#32 of 190 Hotels in Lyon
Certificate of Excellence
49 rue Victor Hugo, 69002 Lyon, France
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Hotel Alexandra
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Ranked #32 of 190 Hotels in Lyon
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Jim K Paris, France
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370 reviews from our community

Traveler rating
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    51
    9
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The location is fine and it is a nice boutique hotel. Some of the rooms might not be to some people's taste (room doors opening on a patio with tables and chairs). A curious "no alcoholic beverages" policy as well- maybe too many student parties? The rooms were spotless and a nice firm bed - but there was a huge... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Jim, We are extremely glad to read your commentary about the Alexandra Hôtel. Thank you to have written it. All staff try to make every guest stay unforgettable and pleasant. Quality and cleanliness, they are our words-masters. Renovating the hotel, only few years ago, we tried to respect the original shape of a typical building of our block, le... More 

Cooks Hill, NSW
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very well located on a pedestrian street (taxis do drop off at the hotel), adjacent to the Metro and in walking distance of all the sights of the centre of Lyon. The Hotel Alexandra is a great place as a base for a trip to this delightful city. It's if you don't have a car as public transport is cheap... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Alastair, Thank you for writing this comment. We are really delighted to read it and to see you appreciated our central location. Our staff tries to welcome you in the way we would like to be and to let you enjoy our beautiful City of Lights with all its nice sights. We really hope to see you again, so... More 

Ulm
Top Contributor
124 reviews 124 reviews
60 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 4, 2015

This little hotel in the center of Lyon offers small, functional hotel rooms with air conditioning. The beds are ok, the bath rooms are also ok, but the showers are suffering from low water pressure. The noise level from the street is during the day quite high. The hotel service is attentive.

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Sir, We acknowledge you for the opinion expressed on tripadvisor.com. Every message or suggestion left here are very important for our staff in order to improve our services. We are glad to know you spent good time in Lyon and we hope that our position advantaged you in visiting the city and its cultural sights. As you could have... More 

Gdansk
Top Contributor
199 reviews 199 reviews
112 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed March 25, 2015

I spent one night in Alexandra hotel. First impression was very positive as designer's hotel, but everyday life verified it quickly. Main entrance to the room is in the same time a window: one and only source of natural light. So if you want to swich on the lights you have to cover the door/window with the curtain, because the... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear traveler, Thank you to have written this comment. All comments left from our guests are very important for the improvement of our performances and our services. Our staff tries to make every trip an unique moment in this beautiful City of Lights. Our rooms on the private patio are special for us. With a nice sun you have direct... More 

Moscow
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

The hotel is situated very well. Just in the center on the shopping street. And it is quiet inside thanks to isolation. Staff is friendly. The room is excellent! Everything is in perfect condition. They even made a solid discount for the parking.

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guest, We are very glad to see you spent a pleasant night and good time with your nice family in our hotel. We are very proud of our familiar hotel, completely renovated, and we do the best to offer good services and a cosy atmosphere to our guests. We will be delighted to see you again, hoping you’ll appreciate... More 

Tempe, Arizona
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 22, 2014

This Hotel Alexandra is right on one of the main shopping streets in Lyon. The ease of access walking to old town, or to the square or shopping is the best feature. The underground transit is steps away to access other parts of the city. The staff is quite nice and very helpful. There are only about 8 parking spots... More 

Was this review helpful? Yes 2
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear traveler, We thank you very much for writing this comment, following your stay in our hotel. All comments are fundamental for our staff, in order to improve our services. We are glad to know you have spent a nice holiday in Lyon and that the position of our hotel advantages you in your visits. About the boiler and coffee... More 

Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

for 62 euros, I got an outstanding deal. The hotel is classy, I got a very quite stylish room and everything worked to perfection. The attendant was really sweet and is exactly the opposite of our image of French staff. The wifi connection worked very well inside the room! I would definitely come back!

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Mr Nelson, Thank you for writing this nice comment. The entire staff of Hotel Alexandra is delighted to read it. Apparently, your stay was nearly perfect! Our main wish is that each one of our guests could feel like you, leaving our hotel. In the event of your next trip to Lyon, we sincerely hope to count on you... More 

Rennes, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

This hotel is nestled right in the center of Lyon, between 2 major squares, Place Carnot and Place Bellecour. It has been beautifully refurbished and is chic and cozy. My room was called "On the roofs of Lyon" and was located on the top floor with a nice view of the rooftops, but the neatest thing was its layout, which... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear traveler, We thank you for writing such a nice comment about our hotel! Our entire staff works in the hope to make of each guest’s stay a special moment and it’s very important for all of us to know that our job is appreciated! Our wish is that, after your positive experience, we could count on you as our... More 

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 17, 2014

We stayed at the Alexandra for 3 nights. The staff was friendly upon our late check in and directed us to a place to eat. The room was clean but extremely small. There was barely enough space to unzip our bags on the floor. It is very bare bones (for example no tissues in the room) but the staff was... More 

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alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear traveler, We all thank you for taking the time to leave such a positive comment which is very important for our employees. Anyway, we don’t stop improving our services so why we welcome all guest’s advice and opinions. As you could have seen and experienced during your holiday in Lyon, our hotel is in the very center of our... More 

Rochdale, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2014

I stayed at the Hotel Alexandra in Lyons in April 2014 whilst I was attending a meeting. The hotel is a small, boutique property located on the pedestrianised Rue Victor-Hugo. it has a secure CCT monitored entrance and it is conveniently located for the Metro, shops and many local restaurants. My room was small but airy, clean and comfortably furnished.... More 

Was this review helpful? Yes
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear M Nicholson, We thank you for writing this comment. It is a very nice one and all our staff appreciates it and thanks you for it ! All comments left on Tripadvisor are important for our improvement and our motivation. We constantly try to transform each passage in our hotel into a pleasant stay and we think this was... More 

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