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Novotel Lyon Confluence

#28 of 190 Hotels in Lyon
Certificate of Excellence
GreenLeadersBronze level
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3 Rue Paul Montrochet, 69002 Lyon, France
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Novotel Lyon Confluence
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587 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Old Colwyn, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

A walkers ideal location about 2 miles out of town but a great walk along the Saone in to the city which is nice. Good clean hotel, good service and quiet ,nice staff. Good check in and free I/net, free newspapers and good advice where to eat in town from staff as the choice is massive.

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Bournemouth, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Was a bit worried when found the place in a much graffitied part if the city, but the place was really well run and very clean and smart inside. Staff were helpful and the breakfast was substantial but lacked savoury items.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 26th July for 2 nights as part of a tour with three teenagers. Excellent location and great facilities. It was safe and lots going on. Being in the new shopping mall also helped. Parking was easy and secure (8 euros for 24 hours). Rooms were interconnecting. Staff were really very friendly and helpful- especially Arnaud! Definitely recommend it... More 

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Melbourne, Australia
Level Contributor
137 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been on the road for a few weeks and wanted to spend the last night with the family in Lyon to enjoy the many pleasures of the beautiful city. It's a wonderful city with so much to see and when booking the hotel it looked and was described as a city hotel, but that is not really the... More 

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Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear John TGN, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. The Novotel is situated in a mall in which there is every things : shopping, cinema, spa, hairdresser, restaurants... You can use the Vaporetto to go to the city center. It is a boat... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Everything was really good, easy access to town centre, dog friendly good wifi very pleasant stay, stylish, modern hotel, well situated, great view on the confluence of Rhône and Saône. Nice new hotel with clean big rooms, big nice parking, big shopping center next to it !!

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Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Holly S, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. The wireless is offered and working in all the hotel. The Novotel Lyon Confluence is situated next to a mall where you can find everythings. By hoping to welcome you again, Best regards More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Air-con, large rooms, James Bond style shower with privacy glass at the touch of a button. Take the river view. Park at the hotels own special area. Cheapest and safest. Took the t1 tram to perrache. Staff will show you how. Day card of public trams etc €5 per person. Can change to subway and get everywhere. Shopping is found... More 

Was this review helpful? Yes 2
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear 911 Porsch, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. Indeed, the NOvotel is situated in a mall in which there is every thngs : shopping, cinema, spa, hairdresser, restaurants... By hoping to welcome you again, Best regards More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 24, 2015

One event 5 mins after checking in ruined my entire stay.. Booked an executive room for 190 EURwith a nespresso machine, called them for a refill and they coldly said "sorry you are only allowed 3 per day! There's nothing i can do..We can refill it tomorrow" told her i have a meeting and i am waking up at 6:00... More 

Was this review helpful? Yes 2
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Mhzmhzmhz, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. The quality and the customer satisfaction is the priority of Novotel Lyon Confluence. I am very sorry to read such comments. Please accept our apologizes. Be sure that I will check with the reception that... More 

Verona, New Jersey
Level Contributor
183 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 16, 2015

Pros - very friendly staff, nice and large rooms, large shower area, good workspace for my laptop, free WiFi, within walking distance to the shopping mall next door with many shops and restaurants, great outdoor terrace for relaxing. Cons - average-tasting (and not cheap) breakfast, WiFi access needed to be renewed every 24 hours or whenever leaving and returning to... More 

Was this review helpful? Yes 1
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear BenjaB, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. The wireless is offered and working in all the hotel. Each 24 hours you need to reconnect for the security. By hoping to welcome you again, Best regards More 

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