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All 190 Lyon hotels

Hotel La Residence

3.0 of 5 Hotel   |   18, rue Victor Hugo, 69002 Lyon, France
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Hotel La Residence
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Ranked #51 of 190 Hotels in Lyon
A recent review
4 of 5 stars reviewed 1 week ago
Chrissie144 Australia
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332 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the location of this hotel and the convenience, modestly priced for a city hotel, clean rooms and god breakfast in the dining room. Our only disappointment here was that the lifts broke down twice in a 2 day stay. Staff were apologetic and helpful with our bags.

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments on Tripadvisor about your last stay . We're delighted to know you enjoyed your experience thanks to our central location and facilities. We look forward to welcome you during your next trip in Lyon. Sincerely, Nicolas Blanchez More 

Pamplona, Spain
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a two single bedroom. Tiny twin beds but comfortable. Well heated rooms. Located on main walking street with a view of the main strip. Close proximity to passerelle and subsequently old Lyon and Place Bellacour. Hotel staff friendly, and front desk rep spoke English. Free WiFi throughout hotel and strong signal in room. Breakfast is 8€ extra but definitely... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest , It's a real pleasure to know you spent a lovely stay in our hotel thanks to our location , facility and staff. Your satisfaction is our priority and best reward. We hope to welcome you during your next stay in our beautiful city ! Best regards, Nicolas Blanchez More 

Aarhus, Denmark
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 12, 2014

This place is located at a pedestrian street in Lyon. Busy shopping at day, and very quiet in the evening. Check in was fine - though the usual and expected french arrogance was visible. Room was fine, lift ok, nice bathroom and a very very tiny toilet. Breakfast in the morning was fine - and wi-fi worked very well as... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We thank you for sharing your comments about your last experience in our hotel. We're delighted to know you spent some great time in Lyon , thanks to our room comfort and facilities . Your satisfaction is our priority and our best reward. We look forward to welcome you once again during your next trip in Lyon ,... More 

Plymouth, Massachusetts
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed November 2, 2014

I arrived to Lyon by train from Paris, got off at Perrache train station, and walked to this hotel easily in 15 minutes via a pedestrian street which started right across the train station. The hotel is very convenient for touring Lyon, I walked all over the Center and Old Lyon across the river, and often returned back to the... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We thank you for sharing your comments about your last stay. We're deligthed to know your satisfaction about your last experience , concerning location ,facilities or staff Concerning the toilet you just have to hold or push 4 or 5 seconds to have a proper flush. For the homeless man on 10 metres from our entrance we told... More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 31, 2014

Once arriving in Lyon by car it took us well over an hour to actually get to the hotel as it is located in a pedestrian plaza. We had to ring the hotel twice so we could get an address as to where we could at least off load our luggage then walk to the hotel, and we were given... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments on tripadvisor. We're delighted to know you spent some great time in our hotel thans to our facilities , room and central location in the heart of the city center . We hope to welcome you once again during your next trip in Lyon ! Best regards, Nicolas Blanchez More 

New York
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 31, 2014

Good locations, plenty of shops around, not too far from restaurants. The internet connection was on and off, the staff was uninterested in us Small rooms, clean, no personality, boring, a place that you instantly forget.

Was this review helpful? Yes 1
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, I Am sorry to read such comments about your stay in our hotel. The violent nature of your comment surprises us because even though we are not perfect, we do our best to satisfy our customers whether in the service or hospitality. I invite you to contact me directly to discuss these problems, in fact we are always... More 

1 review
4 of 5 stars Reviewed October 22, 2014

We were Lyon for the Run Lyon event and this hotel was located one block from the end of the race. The staff was helpful and cooperative. We did not have breakfast here because we were surrounded by place to have it. Also close by was small grocery. We were in walking distance to the train and metro. It was... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments about your experience . We're delighted to know you spent a great stay in our hotel , thanks to our central location in the heart of the city center and our facilities and staff. We look forward to welcome you during your next trip in Lyon , Sincerely, Nicolas Blanchez More 

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

We were so pleased to arrive at this hotel. The location turned out to be perfectly situated for our needs - walking all over the city. The staff was helpful, the room very spacious. We opted out of the 8 euro breakfast and chose to walk a few doors down for coffee and pastries for two. Our wi-fi connection was... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments about your experience . It's a real satisfaction to know you spent a great stay in our hotel , thanks to our central location close by all the main spots and our facilities. We hope to welcome you once again during your next trip in Lyon ! Best regards, Nicolas Blanchez More 

Tel Aviv, Israel
Top Contributor
68 reviews 68 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 14, 2014

The best thing to say about this hotel concerns it's location - really convenient in the middle of the Presquille, you can walk almost anywhere quite easily. The problems are that the facilities are not working as it should all the time: the main problem is the Wi-Fi connection - it's unstable and many times we were disconnected several times... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We're Sorry to see that our facilities and decorations were not up to your expectations. We had while visiting some problems related to the elevator, we repaired in the shortest possible time .For your in-room safe, it is the same, and our staff is always available to help you better and in all circumstances. We take note of... More 

El Dorado Hills, California
Top Contributor
61 reviews 61 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 13, 2014

The Hotel La Residence was a welcome relief on our trip. After lugging suitcases up and down stairs for two weeks it was so nice to have an elevator!!! Our GPS found it with no problem, and a pay parking garage was 3 blocks away. Rooms and bathrooms were clean, well-appointed and quite roomy. Hotel is on a pedestrian only... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your positiv comments about your last stay in our hotel. It's real pleasure to know you enjoy your experience in Lyon , thanks to our central location close by all the main spots and our room facilities. Your satisfaction is our best reward. We hope to welcome you during your next trip in Lyon,... More 

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Additional Information about Hotel La Residence

Address: 18, rue Victor Hugo, 69002 Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel La Residence 3*
Number of rooms: 67
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Also Known As:
La Residence Hotel
La Residence Lyon
Hotel Style:
#35 Business Hotel in Lyon

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