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Hotel La Residence

18, rue Victor Hugo, 69002 Lyon, France
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Hotel La Residence
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Ranked #55 of 190 Hotels in Lyon
A recent review
4 of 5 stars reviewed 1 week ago
ani s Tel Aviv, Israel
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345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We made a late check in. we got a very very small double room with a very funny tub ..(they even didn't show this room in their pictures of the hotel) when we tried to change the room regarding to our order we have been told to "speak tomorrow with the reception"... because we come for a short vacation we... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guests , I'm sorry if your stay with us has not gone well. We usually accept any type of positive reviews or negative as long as they are constructive and fair. On arrival, you actually did us your questions about the room booked. We have explained that even if you did not get the room you showed us on... More 

Geelong
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

In a great location, metres away from bellecour square and shops. Had buffet breakfast for €8 a day, large room with seperate toilet. Staff were very friendly and accommodating. Tea and coffee in your room.

Was this review helpful? Yes 1
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We thank your for sharing your comments about your last experience. What a pleasure to know you've enjoyed your stay in our hotel , thakns to our staff , central location in the heart of the city center and our facilities. Your satisfaction is our priority and our best reward. We look forward to welcome you during your... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very well located, right in the city centre, near shops, old style furniture, old fixture. For those traveling by car, there are paying parking lots right near the hotel on a pedestrian street , must try the dessert tarte aux pralines in Lyon.

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, At first thank you for sharing your comments on Tripadvisor. We're delighted to know you spent some great time during your stay , thanks to our facilities and central location right in the heart of the city center. We look forward to welcome you during your next trip in Lyon , Best regards, Nicolas Blanchez More 

San Miguel de Allende, Mexico
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 9, 2015

Dated decor and a weird smell in the bathroom, but in general clean, comfortable and quiet. For a tight budget weekend trip to Lyon, this was the perfect solution. The hotel is walking distance from all the sights, the staff members were helpful. It was a very nice base for our city exploration. My priorities are with low cost and... More 

Was this review helpful? Yes 1
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest , Thank you for sharing your comments on Tripadvisor ! We're delighted to know you spent a great time in our hotel thanks to our central location right in the heart of the city center and our very good value for a 3 stars in Lyon . For the decor , all our public space and rooms are... More 

1 review
4 of 5 stars Reviewed February 20, 2015

Stayed for one night on the way for a weeks skiing. Friendly staff, off street parking about 5min walk away. Large, comfortable & clean (triple) room 10 min walk from the old town. Would definitely stay here again. Drove straight through Lyon heading South many times before and not had any urge to stop, but once you get off the... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments on Tripadvisor. We're delighted to know you spent a great stay in our hotel thanks to our room comfort , facilities and staff. Your satisfaction is our priority and our best reward !! We look forward to welcome you during your next trip in Lyon ! Best regards, Nicolas Blanchez More 

Australia
Top Contributor
98 reviews 98 reviews
84 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed February 3, 2015

We are a family of 4 and stayed at the hotel in January 2015. We drove to Lyon by car, parking is available nearby (about 10 minute walk) and if you get the hotel to stamp the back of the parking ticket you get a discount (I think it was Euro 17 for 24 hours). Lyon is a great city... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest , We thank you for deposit your comments on Tripadvisor. We're delighted to know you spent a lovely stay in our hotel , thanks to our perfect location in the heart of the city center and our facilities. Concerning the breakfast we offer for one of the lower price for a 3 stars in Lyon (only 8.00 euros... More 

Australia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2014

Loved the location of this hotel and the convenience, modestly priced for a city hotel, clean rooms and god breakfast in the dining room. Our only disappointment here was that the lifts broke down twice in a 2 day stay. Staff were apologetic and helpful with our bags.

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, Thank you for sharing your comments on Tripadvisor about your last stay . We're delighted to know you enjoyed your experience thanks to our central location and facilities. We look forward to welcome you during your next trip in Lyon. Sincerely, Nicolas Blanchez More 

Pamplona, Spain
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 2, 2014

Had a two single bedroom. Tiny twin beds but comfortable. Well heated rooms. Located on main walking street with a view of the main strip. Close proximity to passerelle and subsequently old Lyon and Place Bellacour. Hotel staff friendly, and front desk rep spoke English. Free WiFi throughout hotel and strong signal in room. Breakfast is 8€ extra but definitely... More 

Was this review helpful? Yes 1
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest , It's a real pleasure to know you spent a lovely stay in our hotel thanks to our location , facility and staff. Your satisfaction is our priority and best reward. We hope to welcome you during your next stay in our beautiful city ! Best regards, Nicolas Blanchez More 

Aarhus, Denmark
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 12, 2014

This place is located at a pedestrian street in Lyon. Busy shopping at day, and very quiet in the evening. Check in was fine - though the usual and expected french arrogance was visible. Room was fine, lift ok, nice bathroom and a very very tiny toilet. Breakfast in the morning was fine - and wi-fi worked very well as... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We thank you for sharing your comments about your last experience in our hotel. We're delighted to know you spent some great time in Lyon , thanks to our room comfort and facilities . Your satisfaction is our priority and our best reward. We look forward to welcome you once again during your next trip in Lyon ,... More 

Plymouth, Massachusetts
Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed November 2, 2014

I arrived to Lyon by train from Paris, got off at Perrache train station, and walked to this hotel easily in 15 minutes via a pedestrian street which started right across the train station. The hotel is very convenient for touring Lyon, I walked all over the Center and Old Lyon across the river, and often returned back to the... More 

Was this review helpful? Yes
nicolas b, Responsable réception at Hotel La Residence, responded to this review

Dear Guest, We thank you for sharing your comments about your last stay. We're deligthed to know your satisfaction about your last experience , concerning location ,facilities or staff Concerning the toilet you just have to hold or push 4 or 5 seconds to have a proper flush. For the homeless man on 10 metres from our entrance we told... More 

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