We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Lyon Centre - Gare Part Dieu

avatar-imageavatar-imageavatar-image
Traveler (547)
Room & Suite (333)
Dining (56)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#19 of 144 hotels in Lyon
Location
4.5
Cleanliness
4.7
Service
4.4
Value
4.2
Travelers' Choice
Next to the train station, The Mercure Lyon La Part-Dieu is located in the center of Lyon's business district, just a few steps from the historic heart of the city. Its location has direct access to both the airport and major road networks, making it ideal for business and leisure trips. Food served in the wine bar. The 323 sq.ft. (30 m2) soundproofed and air-conditioned rooms offer a warm welcome and relaxing atmosphere whether you are on your own or with your family.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, Arabic and 2 more

Location

50 rue de la Villette, 69003 Lyon France
Name/address in local language
Mercure Lyon Centre - Gare Part Dieu
1,936Review22Q+A78Room tips
Traveler rating
  • 1,032
  • 764
  • 94
  • 23
  • 23
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Disappointed wrote a review Aug 2023
3 contributions3 helpful votes
Very disappointed with overall feel of this hotel. Paper cups in bathroom and for tea, special capsules advertised in bathroom not there. Only soap provided for use as shampoo, nothing else. Previous occupants' belongings found in room, not cleared by housekeeping. Only one glass in twin room another requested took 24 hours to arrive. Hole in duvet cover. More teabags and milk jiggers requested, given out like gold dust! Located quite a long way from the Rhone and Lyon Old Town, bus ride required. Very few places to eat nearby except fast food places. Did not feel comfortable on return to hotel in the later evening due to nature of area. Security access to hotel at all times. More suited to an over night stop where sightseeing and nice restaurants not so important. Despite price, a feeling of cheapness. Breakfast ok, but dining area not very well planned so buffet a bit chaotic. Beds comfortable, so not all bad! Would not choose again as a holiday hotel in Lyon.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu
Responded Sep 13, 2023
Dear Guest, I want to thank you for the time you spend to leave your feedback. Our Hotel that you choosed is the nearest building of the train station in the extra heart of the business district of LYON PART-DIEU as all the details and map showed online. At less than 300 meters you can find the important WESTFIEDLS mall which is included a roof top about 40 restaurants and bar. Note that our reception team is at your entire disposal 24h/24 and really helpfull if you need anything in the room. I am a bit surprise to read your disappontment. I hope to see you maybe next time to exchange with you and change your mind to our services. With Warm Regards, Romain LELONG-REYNAL Leader Hébergement Site Hôtelier Lyon Centre Gare Part-Dieu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elena P wrote a review Aug 2023
Rosieres, Belgium84 contributions74 helpful votes
We traveled to Lyon by train on July 20, 2023, so we arrived without a car. We decided on this hotel because it is next to the train station and when we left Lyon on July 22, the train station rental office where we picked up our car is just near the hotel. This hotel did not disappoint us at all: Reception was very helpful. There is no concierge, but the staff went out of their way to tell us where to visit, where to eat, etc...especially a young girl named Mathilde who was an excellent front desk worker. She was born in Lyon, she is proud of it, she is the best! The room was very quiet and a good size. Nothing to complain about. Breakfast is ok, the place to eat breakfast is very comfortable. If it can be improved, please provide more breakfast varieties. The location of the hotel is very good, close to several bus stops, very convenient. If you don't have a car in Lyon, especially if you are going to Lyon by train, this hotel is definitely your first choice!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Solfab wrote a review Jun 2023
Paris, France138 contributions182 helpful votes
Right next to the train station (Gare Part Dieu) and easy to find. The room was spacious and comfortable. Particularly impressive was the sound proofing. Considering the view from my room was of the train tracks, I didn't hear a thing. Overall this was a good base for a trip to Lyon and I would recommend it. I would have rated this higher but for the fact that the hotel didn't recognise my Accor membership even though it was on my reservation, and didn't seem to understand the policies around earning reward points which I later found were on their own website. I then had to spend time following up on this through Accor. Reception staff just seemed disinterested in helping. A pity as I found the hotel itself to be very good.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu
Responded Jul 12, 2023
Dear guest, Thank you for your comment. Thank you for the compliments on our hotel. I am sorry to read that you missed the All experience. Did you make a reservation through an intermediary? Can you give me more information to verify your reservation? I look forward to hearing from you. Best regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Navigate29786362228 wrote a review Apr 2023
21 contributions9 helpful votes
Note respectful for Accor memeber and note comfortable for cleaner cime to your room widh out ring your door room and they take money frim bank accont widh out any permission still 150 euro from my bank account afther my check out with out any permission and i pay all my day
Read more
Date of stay: April 2023Trip type: Traveled on business
Room Tip: Acoor member dont book at this mercure
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu
Responded Sep 22, 2023
Dear guest, We are surprised by your feedback following your stay with us. Please note that we do not debit money without the customer's agreement. For any payment after the stay, we make a bank loan and not a debit to cover possible expenses. This is standard procedure for all customers. Best Regards, The management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Discover50390197601 wrote a review Apr 2023
Algeria1 contribution1 helpful vote
hi i want to informe all member accor dont book at this hotel i live and book widh accor member for two years in dubai inever had any proplem it was my first time in mercure france lyon i stay two day on on the room 815 BETWEEN 21 TO 23 it was the bad experiance in my life the staf they treat me widh inrespecteful way the first day they didnt stop ring my dor from 09:00 nd the cleaner she said to me i need left ok and second day the cleaner agan come to my room widh out ring afther the loby call me at 14:00 and start to shot to me widh out any respect to left the room and i tray to explain to here i am diamand member accor and if i can left after one hour i need just take shower because i had fly she said to me no ok i had fly and i left the room at 14:15 afther i left they take from my bank accont 150 euro form my account widh out my permission and idont have time to retun because they know i left and i am in fly please this message for manager of hotel to know how is going his hotel and to evry member accor for dont book in mercure hotel my booking reference Reservation number: MHPDKZGQ Reservation number: MHQDDBDF
Read more
Date of stay: April 2023
Value
Service
Trip type: Traveled on business
Room Tip: BAD SERVICE
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu
Responded Sep 22, 2023
Dear Mr. Talbi, We are sorry to read that you are not fully satisfied with your stay in our hotel. Housekeeping should not have disturbed you at 9 a.m. and for that we apologize. Regarding late check-out, please note that whatever the status of the card, late check-out is subject to availability and must therefore be requested in advance at reception. We hope to regain your trust during your next stay. Best regards, The management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alpen209 wrote a review Dec 2022
Zurich, Switzerland53 contributions68 helpful votes
Perfect location if you arrive to Lyon by train. Room is OK, surprisingly quiet although being next to the train station. Bed is comfortable. Nice breakfast. No welcome amenities for Accor Diamond member but it is the norm for Accor hotels in France.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Harry G wrote a review Nov 2022
Solon, Ohio345 contributions212 helpful votes
We had a layover while waiting on a train connection. It was lunch time and we did not want to eat in the station. The Mercure provided a lunch above expectations. The service was excellent, really fine. The food and wine were as well. The entire experience for us was well above what could be expected from a restaurant in a trainstation. We have eaten and stayed in Mercure facilities around the world and have always found them to meet or exceed expectations. So too the restaurant at the Mercure Part-Dieu.
Read more
Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
HNest^22 wrote a review Oct 2022
Kuala Lumpur, Malaysia689 contributions188 helpful votes
It's a hotel connected to the lyon part Dieu Station but and yet its so spacious and quiet that you will not hear the busy trains arriving nor departing everyday. The hotel is a short 8 to 10 min walk to the nearest shopping mall whereby you can show and eat at numerous outlets. Old Town is 30 to 45 min walk but definitely walkable as I did it. Very comfortable stay for its price
Read more
Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Clément wrote a review Oct 2022
London, United Kingdom14 contributions
For a business lunch. Rather interesting lounge bar and restaurant. Service okay, fairly responsive and well thought out dishes, friendly staff. It's the second time I've been to this place for lunch and I'm always satisfied, see you soon.
Read more
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Toan wrote a review Oct 2022
Aarhus, Denmark198 contributions55 helpful votes
The hotel was super close to the trainstation and in walkable distance for downtown. The staff were super helpful and friendly. We arrived at night because of a flight delay. The beds were soft and comfy - not too soft, just perfect. When we checked out the staff ask if we would like to store our luggage but we were on our way to there airport. A nice touch.
Read more
Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Lyon area.
PRICE RANGE
$126 - $216 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyon
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MERCURE LYON CENTRE - GARE PART DIEU $106 ($̶1̶1̶3̶) - Prices & Hotel Reviews - France

Frequently Asked Questions about Mercure Lyon Centre - Gare Part Dieu
Which popular attractions are close to Mercure Lyon Centre - Gare Part Dieu?
Nearby attractions include John Doe Escape Game (0.2 miles), La Part-Dieu Shopping Center (0.3 miles), and Tour Oxygène (0.3 miles).
What are some of the property amenities at Mercure Lyon Centre - Gare Part Dieu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Lyon Centre - Gare Part Dieu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Lyon Centre - Gare Part Dieu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Lyon Centre - Gare Part Dieu?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Mercure Lyon Centre - Gare Part Dieu?
Conveniently located restaurants include Table et Partage, Lello, and Le Rialto.
Are any cleaning services offered at Mercure Lyon Centre - Gare Part Dieu?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Lyon Centre - Gare Part Dieu?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Lyon Centre - Gare Part Dieu offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mercure Lyon Centre - Gare Part Dieu?
The staff speaks multiple languages, including English, Spanish, French, Italian, Polish, and Arabic.
Are there any historical sites close to Mercure Lyon Centre - Gare Part Dieu?
Many travelers enjoy visiting Hôtel de Ville de Lyon (1.3 miles), Cathédrale Saint-Jean-Baptiste de Lyon (1.6 miles), and Musée des Tissus et des Arts Décoratifs (1.5 miles).