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Mercure Lyon La Part Dieu

#6 of 190 Hotels in Lyon
Certificate of Excellence
4.0 of 5
50 rue de la Villette, 69003 Lyon, France
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Mercure Lyon La Part Dieu
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Mercure Lyon La Part Dieu
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815 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This appears to be a "next generation" MERCURE: clean, comfortable and "tres chique". We had a good night's sleep after a long train journey, bathroom is slightly over-designed with no chance whatsoever to hang or dry your wet towels. However, regarding their service attitude, we were disappointed big time: - Several advance inquiries by e-mail where simply not attended to... More 

Was this review helpful? Yes
Cécile H, Responsable réception at Mercure Lyon La Part Dieu, responded to this review

Dear travellers, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one... More 

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This very modern artsy hotel is conveniently located near the downtown train station. It is aesthetically attractive more than it is pragmatic. Our room had a very comfortable king size bed. A tiny water closet held the toilet and a small sink. Across the room was a bath with a large shower, sink and towels. If you wash your hands... More 

Was this review helpful? Yes 2
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Travellers, I would like to say thank you to stayed at Mercure Lyon Part Dieu and to take time to share your advice on TripAdvisor. It is a great pleasure for us to read your gratification. I am glad to note that you enjoyed all our services expept regarding the bathroom. We are sorry that the service did not... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

We spent 4 days end of february in Mercure with couples of friends... Excellent hotel, near to the station and to the commercial center, clean, coozy, you find everything you want in this small hotel. Our trip was to visit the EUroexpo and really was so easy to access it either by metro or tram or even taxi. We didn't... More 

Was this review helpful? Yes
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Travellers, We very much appreciate your comments regarding your stay at the Mercure Lyon La Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Geneva, Geneve, Switzerland
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 13, 2015

A couple of friends and I just spent a weekend in Lyon to relax and take a break from our routines. Whenever I organize this kind of weekend getaway with my friends, I always prioritize finding a good accommodation. For this trip, I had to look for a hotel that: 1) close to the train station (we were arriving quite... More 

Was this review helpful? Yes 6
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Mercure Lyon Part Dieu . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Sheffield, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 6, 2015

Lyon is a great city and the Mercure at la Part Dieu is ideally located for the excellent airport links, the rhone express airport shuttle train stops 150yds from the hotel, the hotel has a great restaurant and wonderful helpful staff.

Was this review helpful? Yes 1
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your experience on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to... More 

Shelton, Connecticut
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2015

The trip was simply business but enjoyed the hotel. It was clean (important) and the service was very good and friendly (very important for a non-french speaking visitor). Location is OK but we made the most of it. I would return again if it comes up.

Was this review helpful? Yes
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Traveller, We very much appreciate your comments regarding your stay at the Mercure Lyon Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

We had a 3 night break here in June 2014. Although the hotel is a bit of a stroll to the old town where most of the good restaurants are it is amazingly handy for Part Dieu station where, almost certainly, you will arrive if travelling by train from the UK (also hugely recommended). The hotel is modern, very well... More 

Was this review helpful? Yes 2
Cécile H, Responsable réception at Mercure Lyon La Part Dieu, responded to this review

Dear Travellers, I would like to say thank you taking time to shared your feelings about your recent stay with us. I am overjoyed that you have a pleasant moment. With pleasure to welcome you soon. Best Regards, More 

Top Contributor
55 reviews 55 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 6, 2015

It was a comfortable stay. The staff on the front desk were helpful enough. Location wise, it is right next to the train station, gare lyon part dieu. That was perfect for us as we arrived in lyon via train from rennes. It is fairly close to walk to the centre commercial lyon part dieu, and we managed to walk... More 

Was this review helpful? Yes
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Lyon Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

My husband and I are currently at this hotel (December 26-29,2014) while on our honeymoon. Upon arrival the staff was friendly and very helpful. Our first week back in France I was eager to dine on some of our favorite French fare. We asked the desk coordinator where she may recommend for foie gras mainly, and she suggested the hotel... More 

Was this review helpful? Yes 2
Cécile H, Front Office Manager at Mercure Lyon La Part Dieu, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Mercure Lyon Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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