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Hotel Carlton Lyon - MGallery Collection

Travelers' Choice award winner
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4 rue Jussieu, 69002 Lyon, France
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Hotel Carlton Lyon - MGallery Collection
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Hotel Carlton Lyon - MGallery Collection
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698 Reviews from our TripAdvisor Community

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Traveler rating
    510
    167
    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

The staff was unbelievably nice. They answered every question with a smile on their face and were so nice. They even gave me a hotel toothbrush and toothpaste because I forgot mine at home. The breakfast is great. It's not too much but everyone can find what they are looking for. The staff is ready to bring coffee however you... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Found this pleasant hotel in the city center. The check-in was smooth & simple & more importantly friendly. The room was really stylish and had excellent amenities. The location could not be better as it was a short walk across the pedestrian bridge to the Old Town. The restored antique elevator was excellent with wrought ironwork and glass. Be aware... More 

Was this review helpful? Yes 2
Portland, Oregon
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a quick 2 day stay in Lyon and chose the Hotel Carlton. The location is great as it's between two big shopping streets and a quick walk to the old city. The building itself was under exterior renovations while we stayed last week, which I assume is what lowered the price tag, but it was not a bother.... More 

Was this review helpful? Yes 3
corinne d, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you so much for your fantastic review about your experience at the Carlton hotel in Lyon, and for supporting us on TripAdvisor ! I am delighted to read that you enjoyed every aspect of the hotel, such as the historic building mixed with modern touches. Each and everyone of the staff will also have the pleasure to... More 

Prangins
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice classy hotel with charm and history. But equiped with all modern facilities naturally built in this retro cover. I love places like that. Room : Super cool. Classy comfy interior. Comfy bathroom. Coffe machine. Safe. Very comfy bed. Breakfast : ok. Too basic. Expected more Location: this is heart of Lyon. Very comfy if you came just to see... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Not only was this the friendliest staff, the hotel was quite charming. When our driver pulled up a gentlemen appeared immediately to retrieve our luggage. We were worn out from the train ride from Bordeaux so this was quite welcome. The young man who checked us in was wonderful. So very nice and informative. The hotel is in a great... More 

Was this review helpful? Yes 1
corinne d, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you so much for your wonderful review about your experience at the Carlton hotel in Lyon ! I am very glad to notice that you enjoyed every aspect of the hotel, such as our perfect central location, the quality of the room and our very helpful staff. I hope you will come back very soon in your... More 

Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found the city of Lyon much more enjoyable as a tourist destination than I had anticipated. In retrospect, choosing the Hotel Carlton Lyon, played an important role in this experience. The hotel is an oasis within this old city and its location is perfectly situated for walking either to the old or new city. We never used our rental... More 

Was this review helpful? Yes 3
corinne d, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you so much for your thrilled review about your experience at the Carlton in Lyon, and for supporting us on TripAdvisor ! It is a real pleasure to read that you liked the city - and the hotel - more that you anticipated. All of the staff members are delighted about your feedback. The service provided is... More 

London
Level Contributor
189 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were delighted with our choice of this hotel for a four-night stay in Lyon. The building itself has some lovely period features (we loved the lift!) and the location was perfect for both sightseeing and shopping. We had a very comfortable superior room which was nice and spacious with a balcony all round and all the facilities and amenities... More 

Was this review helpful? Yes
Gold Coast
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is perfect, location, staff, food, room, style... Everything and the price is a steal for the level of this hotel! It's a unique artistically styled boutique hotel right in the city centre within walking distance to everything, right around the corner from the main shopping street too! Our room had the most amazing soft bed! The staff are... More 

Was this review helpful? Yes 1
corinne d, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you so much for your lovely and detailed review about your experience at the Carlton hotel in Lyon ! All of the staff members, including myself, are delighted to read that you truly enjoyed every single part of your stay at the hotel. It will always be a pleasure to welcome you back in a near future... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel with a great location. You are literarely minutes away from almost everything in Lyon. I got a great room with a view. The bed was so comfortable, the room very clean, it had nice amenities including your own coffee machine. Loved the breakfast and the overall service. Will definitly stay again!

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Near the river, the Hotel Carlton Lyon is far enough away from the hustle and bustle of town to be relaxing but still convenient to anything you may want to see. We were able to walk to and from the hotel from the TGV station, but we are in fairly good shape and it was a nice day both of... More 

Was this review helpful? Yes 2
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