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All 177 Lyon hotels

Hotel Carlton Lyon

4.0 of 5 Hotel   |   4 rue Jussieu, 69002 Lyon, France
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Ranked #1 of 177 hotels in Lyon
A recent review
5 of 5 stars reviewed 2 days ago
Sharon K
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391 people have reviewed this hotel

Traveler rating
    288
    90
    10
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See reviews for
61
218
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46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great stay at this hotel. Great room, great staff, great location. Most comfortable bed I've ever slept in too! It was right near some wonderful restaurants and a short stroll to the river where we were able to have a lovely picnic in the sun. The staff were really friendly and helpful even though we spoke no... More

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a great one nights stay in this hotel and wished we had more time in Lyon and at The Hotel Carlton Lyon! Stayed in room 223 which was big and lovely...great bed as well and fantastic Breaky.Great staff and location. Loved Lyon, Loved this hotel and can wait to come back!

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OC, CA
Contributor
20 reviews 20 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My sister and I stayed here for 3 nights in July. This hotel was perfectly suited for us. It is modern, very clean, and within walking distance to many restaurants/attractions. The rooms were very large (by European standards), beds were comfortable and the staff was extremely helpful and friendly. Breakfast was very good, but served in a small room with... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was lovely and well furbished. We enjoyed the two nights we stayed there. Staff were helpful and very friendly. The hotel is so central with lots of shopping and eateries around. It was also close to the tourist information centre and other tourist sites. We even walked from the train station to the hotel took about 25 mins... More

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Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall, this hotel is a good choice when staying in Lyon. It is well located, nicely decorated (the glass elevator is a nice touch), and comfortable. The standard rooms are actually a very comfortable size for France, with large bathrooms. However, the service did not quite match the standards this hotel seems to be striving for. While the front desk... More

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corinne d, Directeur général at Hotel Carlton Lyon, responded to this review

Dear Guest, Thank you for sharing your experience in the Carlton hotel. I am pleased to read that you liked the hotel, its decoration, the historical lift... However I am very surprised to read your comments about the staff, who is really one of our assets with a good knowledge of the best spots for visits and restaurants. For the... More

London
Top Contributor
380 reviews 380 reviews
37 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's really interesting to see the range of views amongst the reviewers of this hotel. I've come out in the middle as some of it was good, but there were lots of glitches with service that you just don't expect in a hotel like this. Good things first - it is in a fantastic location near Place de la Republique... More

Was this review helpful? Yes 2
corinne d, Directeur général at Hotel Carlton Lyon, responded to this review

Dear Guest, I would like to thank you for sharing your experience at the Carlton Hotel in lyon. I am glad that you really liked our hotel with the location, our historical lift, the design of the hotel, the red stylish colour ... However, I apologize for the key card problem which is very unsual. We do receive international newpaper... More

Ottawa
Top Contributor
110 reviews 110 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about the hotel was top-notch from check-in to check-out. All the staff was very friendly (desk, car valet, housekeeping). During the whole week we were there, I don't believe I met a staff member who did not say hello. One event which stood out was when we drove in front of the hotel in the pouring rain. When the... More

Was this review helpful? Yes 1
Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

this hotel is horrible. I was surprised to read so many positive reviews about it. the staff were unwilling to help us with some information we needed and in fact promised to get back to us but never did. They only thing they needed to do is to tell us they couldn't help instead of lying to us and being... More

Was this review helpful? Yes 3
corinne d, Directeur général at Hotel Carlton Lyon, responded to this review

Dear guest, First I would like to thank you for sharing your experience in our hotel. I have to admit that I do not understand your comment. One of our best value is the staff of the hotel, according to all the other comments below since we re-opened after renovation in march 2013. I personally remain at your entire disposal... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Great renovation of an old building as long as you like red. Rooms are small like most in France. The bathroom could be more functional and a bit more storage would be nice. Great service except housekeeping did not come until after 1600 which is inexcusable. Overall good but not quite there.

Was this review helpful? Yes 1
Basel, Switzerland
Top Contributor
90 reviews 90 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this newly renovated hotel in the midst of the Presqu'ile (between the two rivers Saone and Rhone). The hotel has a great mix of modern and heritage. If possible, ask for a room with a view over Place de la République. Shopping is just around the corner and there are plenty of restaurants just a stroll away. We... More

Was this review helpful? Yes 2
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Additional Information about Hotel Carlton Lyon

Address: 4 rue Jussieu, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Carlton Lyon 4*
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Also Known As:
Accor Lyon

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#1 Romantic Hotel in Lyon #1 Family Hotel in Lyon #1 Business Hotel in Lyon #1 Luxury Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2012, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhône and Saône rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
Number of rooms
80

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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