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Hotel Le Royal Lyon - MGallery Collection

#21 of 190 Hotels in Lyon
Certificate of Excellence
Hotel website
20 Place Bellecour, 69002 Lyon, France
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Breakfast & City Pass
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Hotel Le Royal Lyon - MGallery Collection
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Hotel Le Royal Lyon - MGallery Collection
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829 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ramat Gan, Israel
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very classical, fine hotel, large rooms, free Wi-Fi great service, great location highly recommended But: please do some extra effort: breakfast needs some improvement: no fish, no variety of ....vegetables, no corn flakes.

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Vail, Colorado
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a corner room overlooking the square...fabulous view . The staff was excellent & very accommodating ,and the included breakfast was plentiful & superb. We went to two restraurants recommended by concierge & were pleased with his recommendations .The small bar had an excellent selection of wines by the glass & very good appetizers. I had broken my foot... More 

Was this review helpful? Yes 1
Daytona Beach, FL
Top Contributor
76 reviews 76 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The only negative about this hotel hotels that I couldn't stay longer. This is a beautifully furnished traditional French hotel. The rooms are peacefully quite and the beds are awesomely comfortable - you really don't want to get up in the morning!! I can't wait to stay in this hotel again.

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BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, I would like to thank you for sharing your comment with us regarding your stay in the hotel Le Royal. We are delighted to read that you enjoyed your stay. Hoping that we will have the pleasure to welcome you back in a very near future. Barbara CARBONNEL More 

Lenexa, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely destination after a long day of travel. The hotel staff was welcoming, the rooms charming and well=appointed, and the breakfast service and food divine. Hotel location offers a great view and plenty of restaurants within walking distance. I would highly recommend.

Was this review helpful? Yes 1
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you for having taken the time to give us your impressions after staying with us. What a pleasure to read your comment. I was delighted by your wonderful feedbacks . One word , thank you very much. We hope to have the pleasure to welcome you soon. Kind Regards Barbara CARBONNEL More 

San Francisco, California
Top Contributor
213 reviews 213 reviews
42 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this hotel as a base in which to adjust our time clocks after a nineteen hour flight from overseas. Very nice hotel with a very comfortable bed and equally good breakfast. My only complaint was the interior lighting in our room. It was so dark! Front office staff was polite and efficient although not as warm and welcoming... More 

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BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience. This is so gratifying for all of us to read such comments as we are working every day for excellence. We hope that you can take advantage the next time of the restaurant "l'Institut" from the Institut Paul bocuse open from tuesday to saturday . It... More 

Bergen, Norway
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Le Royal Lyon for three nights with my wife, as it had been recommened for it's location, beds and breakfast on Tripadvisor. The location is absolutely perfect, with most sights and restaurants within a short walking distance. And so is the breakfast, which is probably one of the best hotel breakfasts I have ever encountered, with... More 

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BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you for having taken the time to give us your impressions after staying with us. What a pleasure to read your comment. I feel sorry about your room. I have the pleasure to confirm that we are going to change some mattresses. For your next stay, I invite you to book a superior room with a view... More 

United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good points - location is very good, staff almost all very polite and attentive. Rooms are ok but definitely nothing special. Bad points - noisy air con, no views from room (window opens onto a brick wall), very poor choice for breakfast, no real bar area, Worst point - disgustingly, when I was staying some guest brought their cat into... More 

Was this review helpful? Yes 1
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, I would like to thank you for sharing your comment with us regarding your stay. I feel sorry about some points that you have noted which do not reflect our level of hospitality and quality. Please accept our apologies for not having fulfilled your expectations. For a view from your room, I invite our guest to book the... More 

Chalon-sur-Saone, France
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, we couldn't find the entrance of the hotel. There is a culinary school next door, thus you don't understand where is the hotel's door. inside....well, it looks like an antique shop: lots of decoration, the parfume was too strong. Our room was quite simple: old furnitures, no view, the coffee machine didn't work properly. It was an old French... More 

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BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you for your comments regarding your stay. We attentively read your remarks so positive as negative. We deeply apologize for your check-in. We immediately transmitted to the concerned departments. We are disappointed to see that our concept of "Maison Lyonnaise" did not meet your expectations. I confrm that rooms on courtyard are not sold with a view... More 

St. Helier, United Kingdom
Top Contributor
215 reviews 215 reviews
54 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I find this hotel very cosy and in a perfect position, just few minutes walk from all the shops, restaurants, old city, tube, car park etc.... The price pay was excellent for a hotel like that. Staffs are very friendly, my room was very spacious, bed is very confortable, I had minibar with free water, expresso machine and kettle. Bathroom... More 

Was this review helpful? Yes
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear Guest, I would like to thank you for having taken the time to let us know how was your stay. It is a pleasure to read your kind words. Your satisfaction is an encouragement. We hope to have the pleasure to welcome you again soon. Kind Regards Barbara CARBONNEL More 

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