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All 177 Lyon hotels

Le Phenix Hotel

3.0 of 5 Hotel   |   7 quai de Bondy, 69005 Lyon, France
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Le Phenix Hotel
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78%
Ranked #38 of 177 hotels in Lyon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
UtrechtMobile Utrecht
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207 people have reviewed this hotel

Traveler rating
    52
    106
    34
    10
    5
See reviews for
16
113
13
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Utrecht
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This a small hotel in an old building in the old city of Lyon. Lyon is a really nice place and the hotel is a great location. Very comfortable rooms, good breakfast, frindly staff, reasonable price, all you need.

Was this review helpful? Yes 1
phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Madam/Sir, Thank you for your great support for our hotel and we are looking forward to seeing you again. With best regards. Lulu HUANG More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our first room smelt of cigarette smoke from a previous occupant and when we mentioned this, the receptionist was very apologetic and immediately offered us another room without us having to ask and we were very impressed with the professional and friendly way they handled the situation. Our room was large and extremely well appointed with a beautiful bathroom. The... More

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phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Madam/Sir, I would like to thank for your great support for our hotel. Wh hope to have another opportunity to serve you. Have a nice day! Lulu HUANG More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Le Phenix is in a good location for the centre of Lyon and you provides easy walking access to old Lyon and lots of bars and restaurants, The hotel is old and consequently the rooms aren't large but feel airy enough and are clean, well-presented and the bathrooms are nice. I had a room with windows out to a courtyard... More

Was this review helpful? Yes 1
phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Sir, We would like to thank you for your great support for our hotel and we are looking forward to seeing you again. Good luck. with best regards. Lulu HUANG More

Fjell Municipality, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This is the most charming hotel I ever have been into. No one's building this kind of hotels today. Everything seems old, because it really is. The floors, walls, everything. And the elevator almost big enough for one person with suitcase, as a bit of newer construction. I got room 110, a room against a small trafficked street with two... More

Was this review helpful? Yes 1
phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Customer, we are very glad to hear that you had a pleasant stay in our hotel. thank you for your praise and your great support for our work and we will keep going on with it. It's our pleasure to serve you. we look forward to serving you next time when you come to Lyon. with best regards. Lulu... More

Lake Charles, Louisiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2014

We loved the location of this hotel and were very pleased with the room. Looked like it had just been redone. The room wasn't large but had everything we needed. It was clean, bed was comfortable and bathroom was very nice with two lavatories and a tub shower combination. Our view was not good but the price we paid for... More

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phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Hello, I would like to thank you for your great support for our hotel and we are looking forward to seeing you again. with best regards. Lulu HUANG chef de réception More

Hereford, Arizona
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 11, 2014

Hotel Le Phenix rooms need updating such as a new paint or new wallpaper. However having said this, the lighting, windows as well as bathroom had been previously redone. The room was large but not the best in comfort. We were pleasantly surprised to discover how quiet our room was. It faced the main street overlooking the river Saone. It... More

Was this review helpful? Yes 1
phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Guest, Thank you for your good advice, We hope to welcome you again in Le Phénix Hôtel, in Deluxe Room ! Have a good day ! With best regards. Lulu HUANG More

Australia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel was centrally located. You have the old part of town at the back, and the city centre in front. There were so many choices of bouchons to go to for meals, but the hotel also offered buffet breakfast for 13€. The hotel is admittedly old, but it was clean. Our room, facing the river Soane, was huge and... More

Was this review helpful? Yes 3
phenix5, Responsable réception at Le Phenix Hotel, responded to this review

Dear Madam/sir, We are so happy you enjoyed your stay here. We hope to welcome you soon, Best regards. Lulu.HUANG More

Zofingen, Switzerland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 20, 2014

The hotel it is in a good position, the staff is friendly but that's all! Room was stinki, humid and extremely warm... no windows... only toward the internal part of the hotel... overpriced for what you really get. Cheap breakfast.

Was this review helpful? Yes 1
Stansted Mountfitchet, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

In a great location, near the cobbled streets of the old town with its varied choice of traditional restaurants. Our room was quite small but had been newly decorated and furnished and very clean. You have to be under 5' 6" to fit the over bath shower. Pleasant staff and good continental brekkie. The shops in the centre were rubbish... More

Was this review helpful? Yes 3
Frankfurt, Germany
Top Contributor
101 reviews 101 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 25, 2014

For a reasonable price, a double in the old town doesn't come at much better a price. The downside, they only have 6 parking spaces so reserve early or risk having to walk a ways or subjecting your car to typical tight French parking, I.e. getting hit, which we did. However, as the title states, a good location, including a... More

Was this review helpful? Yes 1
phenix5, Responsable commercial at Le Phenix Hotel, responded to this review

Dear sir, Thank you very much for this advice, We hope to see you again in our hotel if you come in Lyon. Best regards, S.BERNARD LE PHENIX HOTEL More

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Additional Information about Le Phenix Hotel

Address: 7 quai de Bondy, 69005 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Phenix Hotel 3*
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Also Known As:
Le Phenix Lyon
Hotel Le Phenix

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style
#29 Romantic Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
The Phenix Hotel is the only one in Lyon situated on the edges of the Saône, in the heart of the old Lyon, district classified in the world heritage by the Unesco. The Phenix Hotel opens the doors of its ancient house Renaissance on 36 rooms, with air conditioning and individual heating, bathrooms equipped with hairdryer and towel dryer, mini bar, safe, flat-screen TV, Canal + and Canalsat, free access to WIFI, telephone, room service, coffee-tea-cakes in the room, with rooms all renewed, of which 10 deluxe rooms with a privileged view on the Saône River. ... more   less 
Number of rooms
36

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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