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Mercure Lyon Centre Brotteaux

112-114, boulevard des Belges, 69006, Lyon, France
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1 room 1 adult
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Mercure Lyon Centre Brotteaux
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220 Reviews from our TripAdvisor Community

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Dereham, null, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 15, 2015

Had a one night stay here on business. Selected as within walking distance of both the train station and the location of the meeting. Room was spacious, clean and with everything you'd expect. WiFi was free and stable which was very useful as could work in the room. Enjoyed the stay.

Helpful?
1 Thank Ian M
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to... More 

Seattle, Washington
1 review
3 of 5 stars Reviewed October 15, 2015

While the hotel was nice and properly maintained, our room was very hot and not well ventilated. The thermostat was not functioning, and when we asked why we couldn't cool our room, we were told that the "air conditioning was turned off because it was winter." While we were there, outside temperatures were mild, but the room stayed at ~24-25... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank myersmark7
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear customers, We thank you for your impressions during your last stay in our hotel. Our customers have a system of air-conditioning and heating that they can use individually. In France from the beginning of October the temperatures become very fresh and most of our customers wish the heating. During your stay the outside temperatures were higher than previous week,... More 

Amsterdam
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 7, 2015

France and Hotels - i have not been very lucky in Lyon However this has changed on entering this oasis in what it seems bad hotels in Lyon The hotel is small and has for sure a nice style . The rooms have enough space - free wifi, good bed - a mini bar , a good desk to work... More 

Helpful?
Thank chris_quik
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments on Tripadvisor ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. I am glad to note that you enjoyed all our services and our typical hotel.. We wish we will have the... More 

London, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 15, 2015

Well, it had 4 stars rating, but I think it was worth only 3. I had privilege room, on the top floor. It is a five floor hotel. There is only one privilege room on each floor, which is always based in the middle of the hotel, so it has the best views. In my room there was a beautiful... More 

Helpful?
2 Thank Anuphi
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 21, 2015

We used this hotel as a base to find accommodation for my daughter who will be working in Lyon. The receptionist was amazing. When we arrived at about 3pm on Tuesday she gave us loads of useful advice. We were told by locals that this hotel is in a very upmarket area. It was, but for a very ordinary price.... More 

Helpful?
Thank kate h
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Kate, We thank you for having taken time to send us your message on Tripadvisor !. It is always with a real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still " thank you" ! In the pleasure to welcome you again... More 

Perth, Australia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 16, 2015 via mobile

Located in Brotteaux the hotel is a good 10 minute walk from the main Lyon station. The hotel is classically French in style, we loved the spiral staircase and the cosy elevator. The reception staff were excellent and happy to help which we appreciated. Our room, while small, was clean and relatively comfortable but we didn't appreciate the disposable coffee... More 

Helpful?
Thank King Louis S
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Guests, Thanks a lot for you warm comment ! We are happy that you appreciate our "lovely quaint hotel". I look forward to welcoming you again and give you more insights about this lovely city ! Best regards. Paule DANIEL - General Manager More 

London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 10, 2015

I choose this hotel as was considerably cheaper that other 4* hotels around. This hotel do its basic job: give you a nice customer service (great and attentive Receptionists), very comfortable bed, working wifi and hot shower. Very good location - walking distance form Part Dieu station (15 mins), metro (1 min) plus trams and buses. In front of the... More 

Helpful?
Thank Tom R
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . It's always with a real pleasure that my Team discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again in our establishment very soon. Best regards. Paule... More 

Sydney, Australia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 1, 2015

This charming hotel and the staff were amazing and are very helpful. We were recommended places to visit which came in handy with a few days of rain. This hotel is situated in clearly affluent part of town with many restaurants, brasseries and supermarkets close by. The hotel has an original stone spiral staircase and elevator - a plus if... More 

Helpful?
1 Thank aussiespecial72
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments on Tripadvisor ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you... More 

Bruxelles
Level Contributor
238 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 2, 2015

Mercure Lyon Brotteaux is an excellent hotel in the center of Lyon, close to the Tête d'Or park. The staff was really efficient and friendly. The hotel is located in an old building but the renovation has wonderfully merge the modern design and the old structure. The breakfast buffet was nice. There are restaurants and bars around the hotel which... More 

Helpful?
1 Thank Hamm14
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our hotel. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you again in the "Cité des Gônes" ! Have a nice summer ! Cordially. Paule DANIEL - General Manager More 

New York City, New York
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Great hotel in close proximity to mass transport. Rooms are clean and quiet. Staff are excellent, special mention to Lucille who made sure I got to use the iron at the time I requested. Laura and Matheau were great as well. Though it's a quaint hotel, the morning breakfast spread was sumptuous. What more can I say?! I enjoyed my... More 

Helpful?
Thank UNpeacekeepertoo
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message on Tripadvisor . It's always with a real pleasure that my Team discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again in our establishment very soon. Best regards. More 

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