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Mercure Lyon Brotteaux

4.0 of 5 112-114, boulevard des Belges, 69006 Lyon, France
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Mercure Lyon Brotteaux
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Mercure Lyon Brotteaux
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150 reviews from our community

Traveler rating
    24
    79
    39
    6
    2
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15
55
26
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jersey, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located near the centre, with underground. Parking across the road. But you will need a good navigator or sat nav to find as Lyon seems to consist of one way systems! All though the hotel is old it is spotlessly clean and perfect for an overnight stop.

Was this review helpful? Yes 1
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our hotel. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you again in our hotel. Cordially. Paule DANIEL - General Manager More

Haute-Savoie, France
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

Staff were impressive - very friendly welcome, had a couple of problems that needed resolving urgently and despite late at night - they were taken care of with a smile. Thank you and compliments to the team !

Was this review helpful? Yes 4
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again in our establishment. Cordialy. Paule DANIEL... More

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We recently stayed three nights here. We were booked for 2 but were easily able to book a third. The staff are very friendly and speak English very well.They are very helpful with aiding you to organise/plan your time in Lyon. Although there is no available on site parking, the staff assist by directing you to where free( and close)... More

Was this review helpful? Yes 4
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear customer, It is with the reel pleasure that we discover your comentaire and are delighted that you had an excellent stay in our establishment and our beautiful city of Lyon. We have no private parking lot but there are 2 publics parkings lots near the hotel. The first one is situated on the place Jules Ferry in front of... More

Scottsdale, Az
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2014

The room was clean & bed very comfortable, not hard as a rock like most mattresses in France. The location is very convenient to train & metro stations. Staff speaks English & very friendly & helpful. Would recommend if you want to stay in a local neighbourhood rather than in a tourist area.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 4
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our establishment located at only 10 mn from train station Lyon Part-Dieu and just 5 mn from the Parc de la Tête d'Or. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 27, 2014

Well located, cute little hotel in Lyon. Decent sized rooms (for France) which were clean and comfortable. Nice comfortable bed, and helpful, friendly staff. It's not far from Lyon Part Dieu so if you get a train to Lyon, its about a 10 minute walk. Close to 3 subway stations (Brotteaux is only 2 mins) and with Lyon's great subway... More

Was this review helpful? Yes 6
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. Do not hesitate to return towards us, we shall be happy to welcome you again. Cordially. Paule DANIEL General Manager More

MADEIRA
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 18, 2014

How the authorities can give this hotel 4 stars is beyond me. At almost 150€ a night it is exhorbitant for what I would describe as a "taudis" No restaurante, hand rail falling off the wall in the bathroom, dreadful carpet on the floor and on one wall. From the outsider the building looks great, but inside!!!

Was this review helpful? Yes
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear customer, We thank you for having taken time to announce us your comment. We regret that you didn't appreciate our services, and are sincerely sorry about it. In spite of all the care which we bring to return the pleasant stay of our customers, we aren't able to notice a dysfunction, and regret that you didn't announce to us... More

Moscow, Russia
Contributor
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 15, 2014

We stayed in charming hotel two nights. Hotel was in a great location close to the train station, historical places and big shopping center. The managers were very friendly, provided useful information and perfect speaks English. Room was very clean and the free wifi was good. Breakfast was exellent. Would stay here again for sure!

Was this review helpful? Yes 10
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. We shall be happy to welcome you again in 2014...! Cordialy. Paule DANIEL - General Manager More

London, United Kingdom
Top Contributor
227 reviews 227 reviews
35 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed December 30, 2013

Very efficient hotel within a charming building. Good size rooms, very clean & well appointed. The buildings opposite were beautiful & surrounded by historical streets/buildings. Nice little balcony. Efficient check-out. Perhaps a little over-priced, carpets are a bit basic & not enough sound proofing.

Was this review helpful? Yes 10
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still one thank you, and in the pleasure to welcome you again in our establishment.... More

Zurich, Switzerland
Contributor
20 reviews 20 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 2, 2013

Very nice and romantic rooms. We got upgraded to privilege room for being platinum member. In privilege room u have drinks included and better pillows to sleep. Super location close to train station and just across there are the bicycles to rent an amazing way to explore lyon. Breakfast was ok. Choice could be bigger but its ok. We can... More

Was this review helpful? Yes 19
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Dear Guest, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still one thank you, and in the pleasure to welcome you again in... More

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Additional Information about Mercure Lyon Brotteaux

Address: 112-114, boulevard des Belges, 69006 Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Jules Ferry - Récamier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Lyon Brotteaux 4*
Number of rooms: 57
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Also Known As:
Holiday Inn Lyon
Lyon Holiday Inn

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