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All 177 Lyon hotels

Mercure Lyon Brotteaux

4.0 of 5 Hotel   |   112-114, boulevard des Belges, 69006 Lyon, France (Jules Ferry - Récamier)
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Mercure Lyon Brotteaux
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Ranked #53 of 177 hotels in Lyon
A recent review
4 of 5 stars reviewed 4 weeks ago
Paul S Haute-Savoie, France
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145 people have reviewed this hotel

Traveler rating
    24
    78
    36
    5
    2
See reviews for
15
54
25
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • English first
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English first
Haute-Savoie, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were impressive - very friendly welcome, had a couple of problems that needed resolving urgently and despite late at night - they were taken care of with a smile. Thank you and compliments to the team !

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We recently stayed three nights here. We were booked for 2 but were easily able to book a third. The staff are very friendly and speak English very well.They are very helpful with aiding you to organise/plan your time in Lyon. Although there is no available on site parking, the staff assist by directing you to where free( and close)... More

Was this review helpful? Yes 3
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear customer, It is with the reel pleasure that we discover your comentaire and are delighted that you had an excellent stay in our establishment and our beautiful city of Lyon. We have no private parking lot but there are 2 publics parkings lots near the hotel. The first one is situated on the place Jules Ferry in front of... More

Scottsdale, Az
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 1, 2014

The room was clean & bed very comfortable, not hard as a rock like most mattresses in France. The location is very convenient to train & metro stations. Staff speaks English & very friendly & helpful. Would recommend if you want to stay in a local neighbourhood rather than in a tourist area.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 3
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our establishment located at only 10 mn from train station Lyon Part-Dieu and just 5 mn from the Parc de la Tête d'Or. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you... More

Sydney, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 27, 2014

Well located, cute little hotel in Lyon. Decent sized rooms (for France) which were clean and comfortable. Nice comfortable bed, and helpful, friendly staff. It's not far from Lyon Part Dieu so if you get a train to Lyon, its about a 10 minute walk. Close to 3 subway stations (Brotteaux is only 2 mins) and with Lyon's great subway... More

Was this review helpful? Yes 5
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. Do not hesitate to return towards us, we shall be happy to welcome you again. Cordially. Paule DANIEL General Manager More

MADEIRA
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 18, 2014

How the authorities can give this hotel 4 stars is beyond me. At almost 150€ a night it is exhorbitant for what I would describe as a "taudis" No restaurante, hand rail falling off the wall in the bathroom, dreadful carpet on the floor and on one wall. From the outsider the building looks great, but inside!!!

Was this review helpful? Yes
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear customer, We thank you for having taken time to announce us your comment. We regret that you didn't appreciate our services, and are sincerely sorry about it. In spite of all the care which we bring to return the pleasant stay of our customers, we aren't able to notice a dysfunction, and regret that you didn't announce to us... More

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 15, 2014

We stayed in charming hotel two nights. Hotel was in a great location close to the train station, historical places and big shopping center. The managers were very friendly, provided useful information and perfect speaks English. Room was very clean and the free wifi was good. Breakfast was exellent. Would stay here again for sure!

Was this review helpful? Yes 9
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Thank you very much for your positive comments ! I shall not miss to transmit them to my Team, which will be delighted to know that you have spent an excellent stay in our company. We shall be happy to welcome you again in 2014...! Cordialy. Paule DANIEL - General Manager More

London, United Kingdom
Top Contributor
191 reviews 191 reviews
33 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 30, 2013

Very efficient hotel within a charming building. Good size rooms, very clean & well appointed. The buildings opposite were beautiful & surrounded by historical streets/buildings. Nice little balcony. Efficient check-out. Perhaps a little over-priced, carpets are a bit basic & not enough sound proofing.

Was this review helpful? Yes 9
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still one thank you, and in the pleasure to welcome you again in our establishment.... More

Zurich, Switzerland
Contributor
18 reviews 18 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 2, 2013

Very nice and romantic rooms. We got upgraded to privilege room for being platinum member. In privilege room u have drinks included and better pillows to sleep. Super location close to train station and just across there are the bicycles to rent an amazing way to explore lyon. Breakfast was ok. Choice could be bigger but its ok. We can... More

Was this review helpful? Yes 17
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, Dear Guest, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still one thank you, and in the pleasure to welcome you again in... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 1, 2013

When I worked in Lyon I had the opportunity to stay at the Mercure Lyon Brotteaux. It's such an underrated hotel and it deserves the highest accolades, it really does. Check in/check out was fast and fabulous and the staff were so helpful. I'd arrived at quite short notice and hadn't brought everything I needed - this didn't present any... More

Was this review helpful? Yes 17
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our establishment. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you again in our hotel. Cordially. Paule DANIEL - General Manager More

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Additional Information about Mercure Lyon Brotteaux

Address: 112-114, boulevard des Belges, 69006 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon > Jules Ferry - Récamier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Lyon Brotteaux 4*
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Also Known As:
Holiday Inn Lyon
Lyon Holiday Inn

65 photos of this hotel

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Amenities

Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#21 Luxury Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
CONSTRUIT EN 1911 DANS UN STYLE ART NOUVEAU AU COEUR DU QUARTIER BROTTEAUX, HOTEL DE 57 CHAMBRES ENTIEREMENT RENOVE. PROXIMITE DE LA GARE TGV PART-DIEU, DE LA CITE INTERNATIONALE ET DU PARC DE LA TETE D'OR. POINT DE DEPART IDEAL POUR UN SEJOUR D'AGREMENT OU D'AFFAIRES DANS LA CAPITALE DES GAULES. BUILT IN 1911 IN A TYPICALLY ART NOUVEAU STYLE, THE HOTEL STANDS OPPOSITE THE FORMER LES BROTTEAUX RAILWAY STATION WHICH IS A LISTED HISTORIC MONUMENT. IT IS NEXT TO THE PART-DIEU TGV TRAIN STATION AND THE CITE INTERNATIONALE, AND JUST 5 MINUTES FROM THE PARC DE LA TETE D'OR. ITS CENTRAL LOCATION MAKES IT AN IDEAL BASE FOR A HOLIDAY OR A BUSINESS TRIP TO LYON, THE CAPITAL OF THE GAULS. ... more   less 
Number of rooms
57

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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