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Mercure Lyon Brotteaux

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112-114, boulevard des Belges, 69006 Lyon, France
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Mercure Lyon Brotteaux
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bruxelles
Level Contributor
183 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed yesterday NEW

Mercure Lyon Brotteaux is an excellent hotel in the center of Lyon, close to the Tête d'Or park. The staff was really efficient and friendly. The hotel is located in an old building but the renovation has wonderfully merge the modern design and the old structure. The breakfast buffet was nice. There are restaurants and bars around the hotel which... More 

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New York City, New York
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in close proximity to mass transport. Rooms are clean and quiet. Staff are excellent, special mention to Lucille who made sure I got to use the iron at the time I requested. Laura and Matheau were great as well. Though it's a quaint hotel, the morning breakfast spread was sumptuous. What more can I say?! I enjoyed my... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

Visited for two nights while on visit. The hotel has some nice restaurants in the area. The hotel is older, but has been refurbished very nicely. The AC works and most rooms have a very nice view of the turn of the century railway station. I suggest walking down the Rue de Juilette back towards town to find a small... More 

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London, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 1, 2015

Really nice hotel with very friendly reception and restaurant staff. The room was clean and comfortable and not much noise (I was on 5th floor). Breakfast restaurant was clean and nice, choice was limited however the service was excellent. There's a good selection of bars and restaurants in close proximity and very close to the metro, trams and bus services.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 14, 2015 via mobile

I choose them only because they according to their home page offered smoking rooms. After booking through Hotels.com, I realized that it what a smoke free hotel when I arrived. Holiday ruined because of this.

Was this review helpful? Yes
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We indeed have some rooms smokers that we reserve, on request, to the people who wish for it, to avoid that the customers smoke in the non-smoking rooms. We regret that you did'nt make us your request of change of on-the-spot rooms, our team would have been delighted to do a service to you, and to attribute you... More 

Auckland Region, New Zealand
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

Pretty good location, close to the station and le Parc de la tete d'Or, you can walk to the old town but it's about 30-40 mins, you really need to take the metro. Not that that's a problem, there are two stations very close to the hotel. The staff were very helpful and the room was clean and in good... More 

Was this review helpful? Yes 1
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. Still one thank you, and in the pleasure to welcome you again in our establishment.... More 

Jersey, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 29, 2014

Located near the centre, with underground. Parking across the road. But you will need a good navigator or sat nav to find as Lyon seems to consist of one way systems! All though the hotel is old it is spotlessly clean and perfect for an overnight stop.

Was this review helpful? Yes 2
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our hotel. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you again in our hotel. Cordially. Paule DANIEL - General Manager More 

Haute-Savoie, France
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 3, 2014

Staff were impressive - very friendly welcome, had a couple of problems that needed resolving urgently and despite late at night - they were taken care of with a smile. Thank you and compliments to the team !

Was this review helpful? Yes 4
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message. It is always with the real pleasure that my Team, and I, let us discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again in our establishment. Cordialy. Paule DANIEL... More 

Sydney, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We recently stayed three nights here. We were booked for 2 but were easily able to book a third. The staff are very friendly and speak English very well.They are very helpful with aiding you to organise/plan your time in Lyon. Although there is no available on site parking, the staff assist by directing you to where free( and close)... More 

Was this review helpful? Yes 5
Paule D, Directeur général at Mercure Lyon Brotteaux, responded to this review

Dear customer, It is with the reel pleasure that we discover your comentaire and are delighted that you had an excellent stay in our establishment and our beautiful city of Lyon. We have no private parking lot but there are 2 publics parkings lots near the hotel. The first one is situated on the place Jules Ferry in front of... More 

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