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BEST WESTERN Hotel Charlemagne

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23 Cours Charlemagne, 69002 Lyon, France
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BEST WESTERN Hotel Charlemagne
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BEST WESTERN Hotel Charlemagne
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294 reviews from our community

Traveler rating
    55
    128
    81
    23
    7
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26
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sassuolo, Italy
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located near the station, in maybe a not so nice place but 10 minutes walking from the center. Nice room, modern furniture. I had a bad experience with the electronic key not working, I had to come back to reception for 3 times, bringing my luggage! Then they accompanied me to the room, and came other 2 times to try... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed one night but the overall impression was good. Friendly and helpful staff, good breakfast, very comfortable room, easy on street parking and a short walk to the centre. There is a deal with a private car park but as it was just one night we popped a couple of Euros in the meter for the hour or... More 

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Estonia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2014

The location is excellent, near everything, but most rooms are VERY small - there was no space to open my luggage. Some rooms are renovated but are still small, some have balcony. Finally got a room on 4th floor with balcony which was a bit larger. There is no fridge in the rooms, nor minibar. The breakfast is very basic,... More 

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Perth,AUS
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed here for 6 nights attending a work training course in November. I probably wouldn't have selected it otherwise and while the staff were professional, I wouldn't say anyone was overly friendly or welcoming (no one was rude, it was just very official). When attempting to book it took two unanswered e-mails (through their website) before I got a response,... More 

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Top Contributor
53 reviews 53 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 19, 2014

Old fashioned room decoration, everything is just OK, but you can see that it's all a bit old. Plenty of little details were not up to the standard one would expect of a hotel that declares to be ****: noisy room until I discovered it was the heating in the bathroom that caused the noise, the TV was unusable as... More 

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Besancon, France
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 25, 2014

The hotel is well located near Perrache train station. The staff is very friendly. Our room and bed were small but comfortable. But even if we stayed there in October and we turned the air-conditioning on, it was very hot in the room. And as we arrived late on a sunday night, we didn't want go out to have dinner... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 24, 2014

After staying at this hotel for 3 nights, was pleasantly surprised. Very close to the Perrache station. Did not see any ladies of the night near the station which I had been forewarned about! Clean, breakfast very good and a huge variety. Well worth the money!

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Lisboa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 18, 2014

Well located , close to the Perrache railway station where you will find almost anything a simple voyager may need. The lobby lounge is correct. Enjoy a drink on the outdoor gardens scattered on calm and well kept pátios and terraces. The rooms are comfortable but the air conditioning was out of order for the last two days of our... More 

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Paris, France
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 6, 2014

In my experience Best Western Hotels are always querky and Charlemagne is no exception. The basic issue here is 'location, location, location'. The visitor needs to be aware there are two railway stations in Lyon and the TGV stops at both. Most people disembark at Lyon-Part Dieu and after you've found a ticket machine, that's an eight stop tram ride... More 

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed September 22, 2014

The hotel is situated in a central area not far from the water front where the working girls display their wears. Lots of restaurants nearby and a convenience store for water and little items that you don't want to pay hotel prices for. The hotel room was newly furnished and I was situated on the 6th floor. The room was... More 

Was this review helpful? Yes 4
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