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All 168 Lyon hotels

BEST WESTERN Hotel Charlemagne

4.0 of 5 Hotel   |   23 Cours Charlemagne, 69002 Lyon, France (Perrache - Charlemagne)
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66%
Ranked #68 of 168 hotels in Lyon
A recent review
3 of 5 stars Reviewed April 11, 2014
Caitlin M Prince George, Canada
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221 people have reviewed this hotel

Traveler rating
    40
    92
    65
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Boulder, Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 15, 2014

Staff was very helpful..that is it Room is the size of a large walk in closet. Almost trip over the TV WiFi connection needed login every time it was used. That was convenient. Only Best Western I've stayed in where you were charged for continental type breakfast..And expensive too. And the location.....questionable with the ladies of the nite around the... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 26, 2014

This hotel doesn't care about its patrons. First, the location is not the best, second their restaurant recommendations are terrible and the directions they give to get to a restaurant has you walking all over the place asking for help. The reporting of issues doesn't get any response. I will not recommend this hotel. The air conditioner didn't work and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 11, 2014

The hotel was clean and in a convenient location for buses and trains. The staff were accommodating and friendly. We didn't have the right connection for plugging our computer in to charge and we were loaned a cord that we could use from the front desk, however the internet connection didn't work all the time. We were lucky enough to... More

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Antwerp, Belgium
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 4, 2014

We chose this hotel by changing Miles and More miles to a 2 night stay here. The hotel is good located next to the Perrache railway station and on walking distance of the city center. Friendly staff, nice clean rooms, good breakfast. The street where it is located is quite busy, but - as I asked for it - we... More

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Istanbul, Turkey
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 7, 2014

This hotel needs an update fast. We have stayed at upgraded room so I cannot imagine standard rooms. Hotel is right next to tram line and walking distance to some nice cafe and restaurants. We stayed for one night and it was more then engouh

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Hamilton, New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2014

We arrived in the evening and were met with very friendly and helpful staff and this continued for our stay (two nights). We stayed in the annexe building. Our room was nice - not much room with the double bed and the couch folded out for our son but that was to be expected. Everything was clean and fresh and... More

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Surrey
Top Contributor
59 reviews 59 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 23, 2013

I stay at this hotel fairly regularly on business . Staff are always helpful, rooms in the annexe ( higher levels preferably) are a good size and well appointed. They overlook a square and attractive old church. No noise problems in the annexe. Breakfast is typical continental buffet style and I find it pretty good. It is an easy walk... More

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Swindon, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 31, 2013

The hotel looked lovely when we arrived, and our room was ok although a bit small. Had to ask for tea and coffee tray for our room, but was impossible to get milk!!! Staff were friendly though on the whole. It didn't cost too much through booking.com. Very convenient for the trains and town centre.

Was this review helpful? Yes 1
Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2013

The staff is very friendly and helpfull, the room is confortable and very clean, all ameneties are available and most important the room I had was very quiet... all in all very good week-end spent there.

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Additional Information about BEST WESTERN Hotel Charlemagne

Address: 23 Cours Charlemagne, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Charlemagne 4*
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Also Known As:
Best Western Charlemagne
Best Western Lyon
Lyon Best Western

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#24 Luxury Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
Multistory hotel with restaurant and bar; located near the Lyon Perrache subway and tram; 1 km to Musee des Beaux Arts. ... more   less 
Number of rooms
117

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