We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Charlemagne

Hotel website
Hotel deals
23 Cours Charlemagne, 69002 Lyon, France
Special Offer
STAY 3, PAY 2 *
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN Hotel Charlemagne
Professional photos View all
Browse nearby
BEST WESTERN Hotel Charlemagne
Review This Hotel

285 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We only stayed one night but the overall impression was good. Friendly and helpful staff, good breakfast, very comfortable room, easy on street parking and a short walk to the centre. There is a deal with a private car park but as it was just one night we popped a couple of Euros in the meter for the hour or... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2014

The location is excellent, near everything, but most rooms are VERY small - there was no space to open my luggage. Some rooms are renovated but are still small, some have balcony. Finally got a room on 4th floor with balcony which was a bit larger. There is no fridge in the rooms, nor minibar. The breakfast is very basic,... More 

Was this review helpful? Yes
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed here for 6 nights attending a work training course in November. I probably wouldn't have selected it otherwise and while the staff were professional, I wouldn't say anyone was overly friendly or welcoming (no one was rude, it was just very official). When attempting to book it took two unanswered e-mails (through their website) before I got a response,... More 

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 19, 2014

Old fashioned room decoration, everything is just OK, but you can see that it's all a bit old. Plenty of little details were not up to the standard one would expect of a hotel that declares to be ****: noisy room until I discovered it was the heating in the bathroom that caused the noise, the TV was unusable as... More 

Was this review helpful? Yes
Besancon, France
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 25, 2014

The hotel is well located near Perrache train station. The staff is very friendly. Our room and bed were small but comfortable. But even if we stayed there in October and we turned the air-conditioning on, it was very hot in the room. And as we arrived late on a sunday night, we didn't want go out to have dinner... More 

Was this review helpful? Yes
London, United Kingdom
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 24, 2014

After staying at this hotel for 3 nights, was pleasantly surprised. Very close to the Perrache station. Did not see any ladies of the night near the station which I had been forewarned about! Clean, breakfast very good and a huge variety. Well worth the money!

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2014

Well located , close to the Perrache railway station where you will find almost anything a simple voyager may need. The lobby lounge is correct. Enjoy a drink on the outdoor gardens scattered on calm and well kept pátios and terraces. The rooms are comfortable but the air conditioning was out of order for the last two days of our... More 

Was this review helpful? Yes 2
Paris, France
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 6, 2014

In my experience Best Western Hotels are always querky and Charlemagne is no exception. The basic issue here is 'location, location, location'. The visitor needs to be aware there are two railway stations in Lyon and the TGV stops at both. Most people disembark at Lyon-Part Dieu and after you've found a ticket machine, that's an eight stop tram ride... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
56 reviews 56 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed September 22, 2014

The hotel is situated in a central area not far from the water front where the working girls display their wears. Lots of restaurants nearby and a convenience store for water and little items that you don't want to pay hotel prices for. The hotel room was newly furnished and I was situated on the 6th floor. The room was... More 

Was this review helpful? Yes 4
Top Contributor
93 reviews 93 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 29, 2014

Lovely hotel with great, caring and helpful staff. Our first night was spent in a room on the 'garden' side overlooking the church (be warned the clock chimes every fifteen minutes - although not late at night or early in the morning). This room was on the first floor and overlooked a playground which was very busy until well after... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (46)
Room/suite (18)
Dining (2)
View from room (4)
Bathroom (2)
Hotel & grounds (1)
Other (19)

Management photos: Courtesy of the property manager

All management photos (26)
Business center/function rooms (2)
Hotel & grounds (7)
Dining (4)
Room/suite (6)
Family/play areas (6)
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question