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Mercure Lyon Lumiere

69 cours Albert Thomas, 69003 Lyon, France
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1 room 1 guest
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Mercure Lyon Lumiere
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223 Reviews from our TripAdvisor Community

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Traveler rating
    36
    134
    36
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are nice and the water in the showers are very hot. The room has a small refrigerator that they keep stocked with water, sodas, ice tea and fruit juice at no charge. Not only do you have coffee, but cookies are also provided. The rooms are nice and house keeping come and go very fast (if you leave... More 

Was this review helpful? Yes
MercureLyonLumiere, Manager at Mercure Lyon Lumiere, responded to this review

Dear Madam, Dear Sir? Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Mercure Lyon Lumière. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is... More 

Chester, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On arrival at this hotel we were greeted by a receptionist who is clearly unhappy in her job. She was most unhelpful when we asked for our room keys. We were part of a tour group and she didn't want to sort the group out she wanted our tour leader to sort it !! As our tour leader was also... More 

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MercureLyonLumiere, Manager at Mercure Lyon Lumiere, responded to this review

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level... More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a week and enjoyed it overall. The hotel is not in the centre but is only 200 yards from a station on the excellent Metro system. The room was on the small side but not inconviently so. Given the 40 degree C temperatures outside, the efficient A/C was very much appreciated. There's a fridge, a safe, and neat,... More 

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Singapore, Singapore
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Close to business district. Walking distance to restaurants and supermarkets. 30 mins away from airport. Friendly staff, clean, good spacious room. Overall good value for money. I did not try the food there so I can't give a review

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Stockholm, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

The hotel is very conveniently located just a few blocks away from Metro station Sans Souci. I found the staffs to be friendly and attentive. Decent choices in the breakfast and I liked the view overlooking the streets of Lyon from the breakfast sitting.

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Antwerp, Belgium
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 6, 2015

I stayed 1 night at Mercure Lumière for business reason. Customer office was in the same building. Bedroom and service was perfect. Dinner and breakfast is ok. Area is calm, bars and restaurants not so far away. Frères Lumière Museum ( film movie inventors ) very close .

Was this review helpful? Yes
MercureLyonLumiere, Directeur général at Mercure Lyon Lumiere, responded to this review

Dear Guest, We very much appreciate your positive comments regarding your stay at the Mercure Lyon Lumière. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you... More 

Melrose, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 5, 2014

Not sure I'd describe as four star but a good quality hotel in a great location. Excellent transport links and only half hour walk into town if you are inclined. Lots of nice restaurants nearby. Staff were very welcoming and helpful and rooms were clean and well stocked with free soft drinks and dressing gown. Would recommend for business or... More 

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Ruffec, France
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed here while my husband was on business. The hotel is very well located with a metro stop close by. It is possible to walk into the centre of Lyon if you enjoy a bit of exercise. This Mercure is a step above most. The room was really nicely decorated with new, deep carpeting and plenty of space to... More 

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MercureLyonLumiere, Directeur général at Mercure Lyon Lumiere, responded to this review

Good morning, thank you for sharing your feelings about your stay with us. Iam very happy you enjoyed the location, the room, the quality of the room service and the service. Of course, I wish you had come a little earlier at the restaurant that closes at 2pm. Atfter that time, we provide room service or we offer cold cuts... More 

Pittsburgh, Pennsylvania, Usa
1 review
4 of 5 stars Reviewed November 8, 2013

While the hotel was not close to the Lyon attractions, the location was convenient to public transportation and felt very safe. The room was very warm, cozy and quiet. The staff was helpful. Breakfast was standard for Europe.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureLyonLumiere, Directeur général at Mercure Lyon Lumiere, responded to this review

Dear Guest, thank you so much for sharing your satisfaction while staying with us. In regards to nearby touristic places to visit, you have the worlwide famaous Institut Lumiere 5 minutes away by foot. This house is classified and and has the amazing museum of the Lumière's borthers who made the first film ever in 1896. Looking to welcoming you... More 

Sheffield
Level Contributor
61 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 5, 2013 via mobile

I had stayed here a few years ago and remembered it as a bit lacking in atmosphere. But I was pleasantly surprised. I had a horrendous journey and arrived after midnight. The desk clerk was very sympathetic and welcoming and gave me a privilege room which was spacious. I slept very well there indeed both nights. Breakfast is expensive but... More 

Was this review helpful? Yes 1
MercureLyonLumiere, Directeur général at Mercure Lyon Lumiere, responded to this review

Dear guest, thank you very much for taking the time to let us know your feeling about your stay with us. The night receptionist and myself are very grateful of having able to fully satisfy you. We hope to welcoming you very soon again Best regards Laurent vernay manager More 

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