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All 177 Lyon hotels

Mercure Lyon Centre Chateau Perrache

4.0 of 5 Hotel   |   12 Cours de Verdun Rambaud | Esplanade de la gare, 69002 Lyon, France (Perrache - Charlemagne)
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Mercure Lyon Centre Chateau Perrache
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63%
Ranked #73 of 177 hotels in Lyon
A recent review
5 of 5 stars reviewed 2 days ago
Neodouble London, United Kingdom
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383 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

On first sighting, it looks like a pre loved Grand Hotel. A bit tired looking, but with character. The dining restaurant has the original Art Nouveau interiors I would think it was originally a Grand Hotel servicing the trains into Lyon. Opened in the early 1900s. The twin rooms were huge with spacious bathroom. The largest rooms I've seen for... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Kind regards Marta PARDO-BADIER... More

Melbourne
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a beautiful old building. I'd love to know the history of it. But now, inside, it's a modern comfortable hotel. The staff were excellent. I booked a corner room (1 up from the cheapest). It was very spacious and had lovely old wooden furniture. The wardrobe and desk and other pieces were all antiques. It's a little bit... More

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Thank you so much for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks, they will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming your shortly Kind regards... More

Paraparaumu, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were quite concerned having booked this hotel for 3 nights some 8 months ago as part of a 3 month European trip and for its proximity to the River Cruise dock. Many of the recent reviews have been really bad..ie worst hotel ever stayed at etc. We experienced something far from bad; really friendly and helpful front desk, restaurant... More

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly. Yours sincerely, Marta PARDO-BADIER... More

Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 26, 2014

I've stayed at MANY hotels throughout many countries and have never been more disgusted and dissatisfied with a hotel. The only thing that would have made it worse was bed bugs! It was run down, dirty, loud and smelled bad. The bed covers looked like rats or mice were eating them! Stains on the furniture. Paint peeling off the doors.... More

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Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Madam, Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the services did not meet your expectations and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Bath, United Kingdom
1 review
2 of 5 stars Reviewed July 5, 2014

We arrived for a 4 night stay in a Privilege Room fairly late because of the French ATC strike. My wife and I are both physically challenged (the walking stick is a bit of a giveaway) but we were not offered any assistance with the luggage by the surly receptionist. Fortunately the restaurant was still open but it was very... More

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. We are sorry that the services did not meet your expectations and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Royston, Herts
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 3, 2014

We spent three nights in this hotel, and have mixed feelings about it. On the plus side, it was extremely quiet, despite being next to Perrache station (not Lyon Part Dieu as we'd thought - beware; you need tram T1 from Lyon Part Dieu). I think it's the quietest hotel we've ever stayed in, helped by the padded outer door... More

Was this review helpful? Yes 1
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. I have to inform you that the hotel will enter, in 2015, a wide phase of renovations. I hope, then, to have the pleasure to let you rediscover the hotel and thus regain your confidence. Looking forward to welcoming you,... More

Contributor
16 reviews 16 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 12, 2014

Room is so narrow but confortable. TV will be bigger than now. Very authentic hotel. Good central position. Reataurant and Bar enaugh. Reception colleque so kindly and helpful. Meeting room and coffe break services excellent. Room climate system hadn't worked well :( Thanks for everything.

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Hoping to welcome you back soon we will be carefull... More

Hervey Bay, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 30, 2014

This was a great hotel I chose from searching online. I got lucky. The room was large & comfortable, wide hallways, loads of atmosphere. Breakfast was amazing & the staff were great. Best hotel on our trip to France.

Was this review helpful? Yes
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, My team and I are very grateful for your remarks. We are pleased to know that you enjoyed your stay among us. Worried about the quality of services we offer to our clients we thank you very much for having taken the time to give us your views. Looking forward to welcoming your shortly Kind regards Marta PARDO-BADIER... More

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Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 Cours de Verdun Rambaud | Esplanade de la gare, 69002 Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
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Also Known As:
Mercure Lyon

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#27 Luxury Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 
Number of rooms
111

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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