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All 187 Lyon hotels

Novotel Lyon La Part Dieu

4.0 of 5 Hotel   |   47 Boulevard Marius Vivier Merle | BP 83147, 69212 Lyon, France
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Novotel Lyon La Part Dieu
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Ranked #50 of 187 Hotels in Lyon
A recent review
4 of 5 stars reviewed 1 week ago
Rebecca T London, United Kingdom
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 4 (2 adults, 2 children) stayed in a family room for 2 nights and we chose this hotel due to its location (close to a main train station) and affordable price. When we stepped out of Gare Part Dieu, we could not orientate ourselves and without a map, we approached the information counter outside the train station... More

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Cramlington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we booked this hotel as it was close to the TGV station as we needed a break on route to the south of france. The hotel is ideal as its 2 minutes walk from Lyon part dieu station, checkinn was easy the rooms where very clean and tidy. we used the Resturant and the food and wine where excellent and... More

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Monte-Carlo, Monaco
Top Contributor
154 reviews 154 reviews
108 hotel reviews
178 helpful votes 178 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I arrived at this hotel last night, about an hour after my scheduled arrival, due to a delayed flight. It was 1am when I arrived but there was no one there and no one appeared until 3am! When I was given my key at last, it didn't work in the door, and when I came straight down to ask for... More

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow me to say how sorry I am that we did not meet your expectations. I consider such matters to be extremely important, your comments have therefore been shared with my team and together we... More

Switzerland
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 25, 2014

On a weekend trip to meet up with family in Lyon for a conference, we spent two nights here and were quite pleased with the overall experience. Adjacent to one of Lyon's largest train stations and across the street from a huge shopping mall, the location is extremely convenient with or without a car (indoor secure parking available for EUR... More

Was this review helpful? Yes 3
Helsingborg, Sweden
Top Contributor
62 reviews 62 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 19, 2014

We received a great room, clean and with comfortable beds, and the staff was very helpful and nice. Parking in the basement and great breakfast with lots of choices. The hotel is situated a short walk from the city centre.

Was this review helpful? Yes 1
FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lyon La Part Dieu. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Frédéric Noblet More

Irvine
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 17, 2014

Staying here for two nights. Room is really dated. The sofa bed is really too small to sleep in for our two kids. On top of that it's is not clean (hair on the sheets) and you can feel the mattress springs...resulting in a really indie table night. When we took our concerns to the front desk, the lady working... More

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014 via mobile

Booking early is recommended as you get breakfast included at a great price. Brilliant for a stop over on way to the South. They sorted us out with adjoining rooms for the kids with connecting door. Great evening meal, very friendly staff. Stayed here on the way back too. Breakfast was the highlight, such a massive choice we didn't have... More

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

We very much appreciate your positive comments regarding your stay. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Frédéric Noblet More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

Was a bit hairy trying to find it even with a Sat-Nav and I almost missed the car park which is located underneath the hotel. However, once inside the hotel all was fine. Novotel's are very slick and corporate but do a very good job. Staff great, rooms clean, breakfast buffet excellent. We ate in the restaurant where the food... More

Was this review helpful? Yes
FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Frédéric Noblet More

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Additional Information about Novotel Lyon La Part Dieu

Address: 47 Boulevard Marius Vivier Merle | BP 83147, 69212 Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Lyon La Part Dieu 4*
Number of rooms: 124
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Also Known As:
Novotel Lyon La Part Dieu Hotel Lyon
Lyon Novotel
Accor Lyon La Part Dieu

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