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Novotel Lyon La Part Dieu

47 Boulevard Marius Vivier Merle | BP 83147, 69212 Lyon, France
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Novotel Lyon La Part Dieu
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
  • French first
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    (542)
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    (132)
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    (144)
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    (135)
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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booked my room online and specified very clearly that i want a smoking room. I was welcome by a very gentle and smiling woman and got my smoking room. Once i got into my room i found out that no ashtrey is available so i called the reception and one woman answered me and asked her for an ashtray and... More 

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review
Google Translation

Merci pour vos commentaires. Nous sommes vraiment désolé que notre établissement ne vous ait pas pleinement satisfait. J'ai transmis les... More 

Fullerton, CA
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We told by our tour director that all Novotel Hotels were basically plain and simple. I'll go one step further...they are in need upgrading and renovation. To me, the director was doing damage control before we arrived to our rooms. And he was right. It was nothing to get excited about. In other words, there were no big smiles from... More 

Was this review helpful? Yes 2
FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your... More 

Glossop, United Kingdom
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 4, 2015

The best thing about this hotel is its proximity to the train station and therefore the centre of town. That aside it is a regular Novotel you know what your getting and they do a good job of it. The staff at this particular location were very friendly and helpful although if you want a late drink they won't let... More 

Was this review helpful? Yes 1
FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review
Google Translation

Thank you for your comment. See you soon, Frédéric NOBLET More 

Bendigo, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 1, 2015

Good location for those travelling by train, like us. The room was ok but very warm, even after adjusting the air con. We had to have the window open to cool it down which then let in a lot of traffic noise. Breakfast was great and the staff friendly. The restaurant/cafe had a small menu but the food was good.... More 

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for your positive feedback. Very soon at Novotel Frédéric NOBLET More 

Brussels, Belgium
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed March 30, 2015

The hotel is 200m from the station, next to a huge shopping mall. Good location thus, calm but with a view on the trains if you like it. For the rest, it's a typical four star, very clean but no personality. Breakfast is nice and staff friendly.

Was this review helpful? Yes
FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Lyon La Part Dieu. Positive feedback from satisfied clients is our greatest reward - thank you. Frédéric NOBLET More 

Grenoble, France
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 3, 2015

We phoned the hotel 2 hours ahead of our arrival to ask if we needed to book a car parking space in the hotel car par ; we were told that this was not necessary. When we arrived at the car park, we realised that the car park gate had been rammed in (overnight?) and was lying across the entrance... More 

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FNoblet, Directeur général at Novotel Lyon La Part Dieu, responded to this review

Thank you for your comment. We are sorry for your dissatisfaction with the garage door that was destroyed the day of check in. We hope to see you soon to share with you a more positive experience. See you very soon at Novotel. Frédéric NOBLET More 

Johannesburg, South Africa
Level Contributor
133 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed December 25, 2014

Centrally situated. Pleasant staff. Rooms are typical for Europe - compact but functional.Buffet breakfast adequate, free wi-fi. Wall safe and hairdryer provided. Really/coffee facility also provided in rooms.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 25, 2014

Managed to book 2 rooms just days before traveling to Lyon. Had to be one of the fastest check-ins i've had. Reception staff were welcoming, friendly and very helpful with answering all our questions from wifi passwords to restaurant suggestions, carpark and travel options. You couldn't ask for a more convenient location. The main train station is located right next... More 

Was this review helpful? Yes 1
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