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All 156 Lyon hotels

Novotel Lyon Gerland

4.0 of 5 Hotel   |   70 avenue Leclerc | Lyon Cedex 07, 69363 Lyon, France
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75%
Ranked #46 of 156 hotels in Lyon
Certificate of Excellence 2013
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331 people have reviewed this hotel

Traveler rating
    68
    179
    64
    16
    4
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145
68
26
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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London
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel's worst feature is its location with no local amenities. I walked quite far in one direction and failed to find any restaurant or even as much as a bakery. As other guests have commented the decor is ratherdated. Nonetheless it was clean and the reception staff were friendly, helpful and welcoming (yes even in France - this is... More

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Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2014

This hotel is suitable for business being centrally located to Lyon's downtown business district. Accommodations are adequate though the facility definitely needs an update. The desk staff is multi-lingual and accommodating. In-room entertainment does not have much to offer the international traveler, though the internet connection was good. However, good dining choices are not located within convenient walking distance and... More

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Top Contributor
127 reviews 127 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed March 6, 2014

Staying in room 406 We have complained repeatedly that the guests above us are making far too much noise. Having been travelling and awake since 4am this morning I expect a quiet hotel after 10pm Staff are not trying hard enough I can hear kids screaming people running around upstairs. Stay away Rooms are basic Bar is understaffed Dogs are... More

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher Client, Nous vous remercions de vos commentaires, que je vais partager avec mon équipe. je suis désolé que des... More

San Diego, CA
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed February 17, 2014

We stayed here for one night as part of a Trafalgar tour. Unfortunately, a member of our group had her purse stolen in the breakfast room. A man acting as a tourist unable to speak the language distracted while another person came and took her purse. This, or course, was very traumatizing for her! It is important to watch out... More

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Caroline C, Responsable réception at Novotel Lyon Gerland, responded to this review

Dear Sir, Than you for your comments. We wish to add that you travel with a tour operator, in this case the guide is automatically informed and reminds to his group that you should not leave at sight and unattended personal objects in a public place as our restaurant, our hall... Furthermore, on every table in the breakfast room, we... More

Houston, Texas
Top Contributor
70 reviews 70 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 20, 2014

This hotel is located a bit out of the way for the tourist sites we visited. Good thing we were on a tour and had a bus to chauffeur us around. Clean and good breakfast. My friend was never able to connect to wifi.

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Wales, UK
Top Contributor
52 reviews 52 reviews
47 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed January 10, 2014

On the plus side, the staff are friendly, efficient and helpful. For me, the location is also very convenient as I have a client across the road. I had a junior suite which was decorated in a sort of faux 70s style. The cream, pebbledash walls are, though, everywhere. The suite was quite noisy -- it sounded as if a... More

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Caroline C, Responsable commercial at Novotel Lyon Gerland, responded to this review

We took note of your comments. For the WiFi, know that everything is back to normal again, the connection works perfectly well. Looking forward to your next visit Best regards More

Wales, UK
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 8, 2014

Poor, it is dated and my bed smelled of stale sweat. The staff did not upgrade me, I did ask twice as I am a platinum Club Accor guest and they did not explain why. I paid two times for the high-speed wifi - which was NOT high speed and I could not use it at all, so I am... More

Was this review helpful? Yes 3
Caroline C, Responsable commercial at Novotel Lyon Gerland, responded to this review

Dear M Nial, We are sorry that your stay does not correspond to your wait, we are going to set up everything so that it does not reproduce. Best regards More

Manternach
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2014

As a family of 5 we had to book two rooms. One with an extra bed, the room a bit too small for the extra bed. Would have a been nice to be booked into a larger room with at least three beds. Clean and ok breakfast.

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Haarlem, Netherlands
Top Contributor
122 reviews 122 reviews
109 hotel reviews
266 helpful votes 266 helpful votes
3 of 5 stars Reviewed December 22, 2013

Stayed here on business in December 2013. The location is quite uneventful but the service is good and friendly. A hotel bar is open until midnight. Breakfast offering is good and plentiful, room is clean.

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Conroe, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

I stayed at Novotel Gerland for 6 nights to attend business meetings. The staff is helpful and accomodating, the rooms nice, and the food good. As others have noted, it is located in a business district and it's a hike to Old Town. The Metro stop isn't that far away, I think some people simply are not used to walking... More

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Additional Information about Novotel Lyon Gerland

Also Known As:
Novotel Lyon Gerland Hotel Lyon
Novotel Lyon Gerland Hotel
Novotel Lyon
Lyon Novotel
Address: 70 avenue Leclerc | Lyon Cedex 07, 69363 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Lyon
#24 Family Hotel in Lyon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Lyon Gerland 4*
Official Description (provided by the hotel):
The Novotel Lyon Gerland is a 3 star hotel close to the city centre of Lyon and the major transport routes. With 600 sqm of conference space, the hotel is an ideal venue for meetings, conferences and conventions for anywhere between 2 and 250 people. Whether on business or leisure, you can take advantage of our swimming pool, fitness room and terrace area. Our contemporary and convivial Novotel Cafe restaurant offers an original and varied menu. Undercover pay parking is also available at the hotel. ... more   less 
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