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Novotel Lyon Gerland

70 avenue Leclerc | Lyon Cedex 07, 69363 Lyon, France
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1 room 1 guest
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Novotel Lyon Gerland
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513 Reviews from our TripAdvisor Community

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Traveler rating
    105
    286
    91
    21
    10
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235
101
32
102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (108)
  • Jun-Aug only
    (207)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (110)
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Dusseldorf, Germany
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights in this hotel, and really enjoyed it, and the city. The staff were extremely friendly and service oriented, especially at the front desk. Great suggestions for places to eat, and where to go on the rented bikes. Rooms were comfortable and spacious. The staff and hotel also deserve a special compliment on how child-friendly they are.... More 

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Gerland. C’est avec grand plaisir que... More 

Woy Woy, Australia
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

So many good things to say about this hotel, it's difficult to know where to start! Booking and check-in very easy. Staff extremely friendly and helpful. The rooms were standard Novotel, however big enough to accommodate 2 adults and 2 children. 1 double bed and 1 double sofabed. Both very comfortable. The childrens bed already made up prior to arrival.... More 

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Gerland. C’est avec grand plaisir que... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Tuesday 28th July 10.30am reluctantly left Italy. To drive the cost road to Nice and then onto Lyon a great drive, arrived at Novotel Gerland Lyon at about 18.00 had booked 2 adjoining rooms for 2 nights for myself and my wife and a room for my daughter and our dog. Hotel rooms were good and clean, beds comfortable. (But... More 

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Gerland. C’est avec grand plaisir que... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On our way to Milano 2015 Expo. With Novotel, usually no surprise...and actually no surprise. We could get high level comfort and service within the hotel category. Quality for money could be obviously improved by including BF(€15.-) per head in a 2 adults room offer of €145. Ideal location To visit the new and very interesting "Musée des confluences "

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher client Nous vous remercions pour vos commentaires sur ce site, à bientot dans notre etablissement tres cordialement More 

Gerrards Cross, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 1, 2015

The staff provided excellent service with the attention to detail one would expect. The hotel has a modern, bright and spacious ambience. There is a nice outdoor heated swimming pool. The rooms are spacious and air conditioned - a must for a good night's rest! Free Wi-Fi. There was a very wide range of choices for breakfast. The restaurant is... More 

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review

Thank you for your comments further to your stay to Novotel Lyon Gerland.It is big pleasure we receiveyour compliments. Sincerely Yours More 

Chennai (Madras), India
Level Contributor
105 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed here last month with my family for 2 nights. I booked this hotel just a day before our arrival, got a good rate with breakfast inclusive. As we had a car called up the hotel to check the parking situation. The staff informed that we can park the car in the basement where Novotel has designated parking for 8EUR... More 

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review

We thank you for your comments futher to you stay to Novotel Lyon Gerland . it is big pleasure that we receive tour compliments .So, we shall not miss toto share yours assessents with all our team . Your satisfaction is the most beautifuk reward for our staff works day after day to offer you irreprochable service. Sincerely Yours. More 

London, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stay at hotel was ok I could grumble there was no bath in the room even though it states there are baths in rooms on the hotel website. Breakfast was nice although staff don't clear plates and they just get stacked up If I could ask for my reply from the manager to be in English and not be a... More 

Was this review helpful? Yes 1
Caroline C, Responsable réception at Novotel Lyon Gerland, responded to this review

Dear Guest First of all, thank you for your feedback. The hotel does have rooms equiped with baths, but not all of them are. Unfortunately, as you were travelling with your family, our family rooms only have a shower and we could not give you a room with a bath. Thanks to your comments we will be able to improve... More 

Richmond
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 4, 2015

Stayed with tour group. Hotel is clean and comfortable but on the small side. We had two suitcases and found it hard to move around the room if both were open. The hotel is not near the city of the city.

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher client Nousvous remercions de vos commentaires Tres cordialement More 

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