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Novotel Lyon Gerland

70 avenue Leclerc | Lyon Cedex 07, 69363 Lyon, France
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Novotel Lyon Gerland
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486 Reviews from our TripAdvisor Community

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Traveler rating
    102
    269
    84
    21
    10
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216
97
32
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
  • All months
    (486)
  • Mar-May only
    (108)
  • Jun-Aug only
    (180)
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    (88)
  • Dec-Feb only
    (110)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

On our way to Milano 2015 Expo. With Novotel, usually no surprise...and actually no surprise. We could get high level comfort and service within the hotel category. Quality for money could be obviously improved by including BF(€15.-) per head in a 2 adults room offer of €145. Ideal location To visit the new and very interesting "Musée des confluences "

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Gerrards Cross, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff provided excellent service with the attention to detail one would expect. The hotel has a modern, bright and spacious ambience. There is a nice outdoor heated swimming pool. The rooms are spacious and air conditioned - a must for a good night's rest! Free Wi-Fi. There was a very wide range of choices for breakfast. The restaurant is... More 

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review

Thank you for your comments further to your stay to Novotel Lyon Gerland.It is big pleasure we receiveyour compliments. Sincerely Yours More 

Chennai (Madras), India
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed here last month with my family for 2 nights. I booked this hotel just a day before our arrival, got a good rate with breakfast inclusive. As we had a car called up the hotel to check the parking situation. The staff informed that we can park the car in the basement where Novotel has designated parking for 8EUR... More 

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review

We thank you for your comments futher to you stay to Novotel Lyon Gerland . it is big pleasure that we receive tour compliments .So, we shall not miss toto share yours assessents with all our team . Your satisfaction is the most beautifuk reward for our staff works day after day to offer you irreprochable service. Sincerely Yours. More 

London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stay at hotel was ok I could grumble there was no bath in the room even though it states there are baths in rooms on the hotel website. Breakfast was nice although staff don't clear plates and they just get stacked up If I could ask for my reply from the manager to be in English and not be a... More 

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Caroline C, Responsable réception at Novotel Lyon Gerland, responded to this review

Dear Guest First of all, thank you for your feedback. The hotel does have rooms equiped with baths, but not all of them are. Unfortunately, as you were travelling with your family, our family rooms only have a shower and we could not give you a room with a bath. Thanks to your comments we will be able to improve... More 

Richmond
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 4, 2015

Stayed with tour group. Hotel is clean and comfortable but on the small side. We had two suitcases and found it hard to move around the room if both were open. The hotel is not near the city of the city.

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher client Nousvous remercions de vos commentaires Tres cordialement More 

Ashtead, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2015

The reception staff are very helpful and speak excellent English. We only had breakfast which was of a very good quality. Only down for us was a very slight musty smell in the corridors but nothing awful.The hotel isn't right in the centre of Lyon but close to a " hop on hop off" bus stop for Musee des Confluences... More 

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher Client, nous vous remercions pour vos commentaires sur ce site , nous prnons bonne note de vos commentaires A... More 

Adelaide, Australia
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 5, 2015

Novotel as a chain means you could actually be staying anywhere so avoid if you want local atmosphere. Above all check room supplies on arrival because if there's no toilet paper you won't get anything until after 7:00am and then you will have to collect from reception! The rooms are very comfortable, spacious and provide good views from the upper... More 

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Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher Client Je vous remercie pour vos commentaires et je suis desolé de l'incident qui vous est arrivé avec le... More 

Kent, England
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed April 23, 2015

Used this hotel numerous times on the way to the south of France. It's not in central Lyon but is just through the tunnel heading south and is across on the opposite river bank - in other words a great location for a stopover Plenty of parking and if you have a roof box they allow you to park out... More 

Was this review helpful? Yes
Jean-Louis J, Directeur général at Novotel Lyon Gerland, responded to this review
Google Translation

Cher client Nous vous remercions pour vos commentaires sur Novotel Lyon Gerland et de votre fidelité Tres cordialement More 

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