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All 168 Lyon hotels

Sofitel Lyon Bellecour

5.0 of 5 Hotel   |   20, quai Gailleton, 69002 Lyon, France
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82%
Ranked #18 of 168 hotels in Lyon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kathy504 Ontario, Canada
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924 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Ontario, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sofitel is in a good location, right on the water and just around the corner from the Bellecoeur Square. The hotel lobby is beautifully decorated and we were happy to have a glass of the fresh iced green tea that is waiting upon arrival. There was a big bowl of fresh fruit as well. Parking is located right at... More

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Coventry, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Professional and courteous service from start to finish. Valet parking was helpful after a long drive. This hotel has good views over the river and is well located. We took a junior suite on the 2nd floor with a river view. It was comfortable and spacious but frayed around the edges. Not good value for money in its present state,... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel's location is just simply beautiful. It has got the view and the easy access for most things in Lyon. Beds were comfortable with good quality linen. Bath robs and slippers just made my stay a bit more cozy. Carpets are new. Car park is quite well maintained. However, the room is very small, you can barely lay down... More

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Newcastle Upon Tyne
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here on a whim so got a still pricey but good price on booking.com. Beds and room, amazing. So comfortable. Fitness and Spa, not too bad. Nobody on reception and a couple of machines broken. 8th floor bar brilliant to sit at the floor to ceiling windows and watch Bastille day coming in with hilariously overpriced drinks. (Tomato... More

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Dubai, United Arab Emirates
Top Contributor
153 reviews 153 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

seems the hotel has 2 kind of rooms old and new and my bad luck took me to bad room which was very normal a bit classic which is not my style at all there is no better option in lyon i think and acorr hotel is very bad when i checked in i ask if they put my miles... More

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ExperienceClient, Public Relations Manager at Sofitel Lyon Bellecour, responded to this review

Dear guest, First of all we would like to thank you for taking the time to share your experience at Sofitel Lyon Bellecour. Please accept our sincerest apologies for your disappointing stay. You have to know that we are currently working on a renovation project for your comfort. We take all feedbacks seriously, that's why I invite you to contact... More

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I visit for a long weekend with my mom and dad, at the end of June. Firstly, I would like to note that Lyon is lovely and worth a visit, the old town is just gorgeous and about 10mins walk from the hotel. The hotel has a pleasant lobby and an attentive reception team. The rooms are... More

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ExperienceClient, Public Relations Manager at Sofitel Lyon Bellecour, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to share your experience following your stay with us. We are happy to read that you mostly enjoyed your stay in our hotel. Be assured that your comments have been taken into account and will be shared with the concerned heads of department. We look... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Hi we stayed at this suppose 5 star hotel. Wow what a crap place !!! There are great staff working hard here but must be some old timers up top that can't change. Firstly the rooms are very dated and filthy carpets. Also our card key failed everyday so we had to go line up at the desk so it... More

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ExperienceClient, Public Relations Manager at Sofitel Lyon Bellecour, responded to this review

Dear Sir, Thank you for your comment. We take all feedback seriously, and sincerely regret that the Hotel and services did not meet your expectations. We look forward to having the pleasure of welcoming you soon again and to show that Sofitel Lyon Bellecour is a real 5 star Hotel. Best regards, More

Boulogne-Billancourt, France
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 23, 2014

We only stayed 1 night with no real expectation about our stay as our visit was for a family meeting. However, we were pleased by the services. The room (superior) was ok, just maybe missing a bath for our baby. The breakfast is really awesome, high quality and superb view over all Lyon. Hotel location is also a good point,... More

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ExperienceClient, Public Relations Manager at Sofitel Lyon Bellecour, responded to this review

Dear Guest, Thank you for taking the time to share your experience during your stay with us. We are delighted to read that you have enjoyed your stay. Best regards, More

St. Helier, United Kingdom
Top Contributor
169 reviews 169 reviews
43 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 15, 2014

I am very disappointing with this hotel. It's my third visit in 5 months, I am a Platinium Accor Business Card and every time I arrive, it's a problem at check-in desk. The manageresse here is hopeless!. Apparentely the require pre-authorisation on Amex is not working at this hotel, and even with a Platinium Sofitel Card, they don't trust you... More

Was this review helpful? Yes 1
ExperienceClient, Public Relations Manager at Sofitel Lyon Bellecour, responded to this review

Dear guest, First of all we would like to thank you for taking the time to share your experience following your stay with us. We take all feedback seriously, and sincerely regret that the Hotel and services did not meet your expectations. It will be a pleasure for us to discuss your experience so I invite you to contact the... More

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Additional Information about Sofitel Lyon Bellecour

Address: 20, quai Gailleton, 69002 Lyon, France
Phone Number:
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lyon Bellecour 5*
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Also Known As:
Sofitel Lyon Bellecour Hotel Lyon
Lyon Sofitel
Accor Lyon

163 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#2 Spa Hotel in Lyon #7 Business Hotel in Lyon #10 Luxury Hotel in Lyon #15 Romantic Hotel in Lyon #15 Family Hotel in Lyon
Hotel Class
Official Description (provided by the hotel)
Located on the banks of the Rhône river near the Vieux Lyon, World Heritage Site, Place Bellecour, Parc de la Tête d'Or and the city's countless museums and cultural attractions. With 164 sleek rooms and panoramic suites, a renowned Michelin-starred restaurant "Les Trois Dômes", a contemporary brasserie "Le Silk", two fashionable bars "Le Light Bar" and "Le Mehlor", with an indulgent hotel spa and a high tech fitness center, this luxury Lyon hotel is ideal for the discerning business or leisure traveler. ... more   less 
Number of rooms
164

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