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Sofitel Lyon Bellecour

#29 of 190 Hotels in Lyon
Certificate of Excellence
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20, quai Gailleton, 69002 Lyon, France
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Magnifique breakfast
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1 room 1 guest
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Sofitel Lyon Bellecour
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1,253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • Dutch first
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  • French first
  • German first
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  • All months
    (1253)
  • Mar-May only
    (336)
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Caboolture, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Six of us stayed here for 5 nights whilst participating at the World Masters Athletics Championships in Lyon. Excellent Hotel and although expensive, you get what you pay for in a 5 star hotel. From the Reception staff/Concierge to the Cleaning staff, all were very friendly and helpful. My daughter and family were in the new part of the hotel... More 

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Simi Valley, California
Level Contributor
117 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

And a very dedicated staff offering excellent service a great choice for lodging in a wonderful city. All we could possibly have hoped for. This location, it's staff & management should make Spfitel very proud. We would highly recommend a 7th floor deluxe double king room to any couple with a day or several to enjoy in Leon.

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Austin, Texas
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

WE spent one night in this hotel before departing on a river cruise. The staff were extremely pleasant and helpful. Our room was well appointed and clean. The room size was larger than most rooms in Europe, had above average air conditioning had had a wonderfully comfortable mattress. All in all worthy of it's 5 tar rating. On the negative... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a young British couple who have returned from our trip to Lyon, France. Throughout the duration of our stay we stayed at the sofitel hotel, the hotel was honestly brilliant. It has excellent facilities, free access to the Turkish baths, steam room, gym etc. The staff brilliant, polite and helpful from the moment we set foot in to... More 

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SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear NATHANAEL D, Thank you for taking the time to share your impressions about your stay at the Sofitel Lyon Bellecour. We will share your praises with all our team for whom kindness and excellence are paramount. It will be a pleasure to welcome you again soon in heart of Lyon. More 

Scottsdale, Arizona
Level Contributor
207 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an incredibly efficient, comfortable, and luxurious home while traveling away from home. From check-in to arriving in your nicely appointed room, it makes you want to just let out a big breath and relax. The complimentary mini-bar, a plush bed, a nice deep bath, excellent service, and an amazing breakfast buffet just puts you in a wonderful mood... More 

Was this review helpful? Yes 1
SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear AmanJunkieBoston, thank you for your great comment and recommendations. We are pleased to read that your week with us you has conquered. Your satisfaction is the best reward for our staff who works day after day to offer the best service. Be sure that we will share your thoughts with our team. While waiting to welcome you again, please... More 

Chicago, Illinois
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location, within walking distance to the main square, shopping district, old town, and restaurant row along rue merciere. Renovated/ updated room with river view. Comfy king bed, elegant decor, motorized blinds, hermes toiletries, complimentary non alcoholic bar items. We enjoyed our weekend stay very much and wont hesitate to book another stay next time we visit Lyon!

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SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear Eric_generic, thank you very much for purchasing the Sofitel Lyon Bellecour for your stay in the heart of Lyon, We are happy to read your comments and we are delighted you enjoyed your stay here. We look forward to welcoming you with us again. More 

Israel
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is easy walking distance from everywhere. The rooms were comfortable. The cleaning staff was professional and friendly. Our airconditioner worked and was very much needed as it was a hot spell. A coffee machine was available. The lobby is small but comfortable to wait and meet people. We did not take advantage of their breakfast but within walking... More 

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SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear JCB40, we really appreciate your nice comments about our hotel and our staff. Be assured that we send them your compliments. The excellence of your stay is our priority. Regarding your hat, we are truly sorry, would you mind to contact the Concierge, so that we can remedy this inconvenience? Awaiting your news, please accept our most sincere feelings. More 

Durango, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We would like to express our appreciation to the Lyon Sofitel for a wonderful stay there, and to Sebastien the concierge in particular. We asked for a recommendation to a great vegetarian restaurant in Lyon, and he gave us the name and called for a reservation at a restaurant in Lyon with two wonderful vegetarian dishes that same night. It... More 

Review collected in partnership with Sofitel.com

Was this review helpful? Yes 1
SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear Gustav H, many thanks for your feedback and evaluation on your stay on Sofitel Lyon Bellecour. We are delighted that you have chosen our hotel for your stay Lyonnais and we have forwarded your praises to our Concierge, Sébastien, for whom home, kindness and excellence are paramount. Looking forward to welcoming you again. More 

paris
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I don't expect from a Accor hotel much more than someplace clean and functional, and book them when I end up in secondary in France mostly,but this one was particularly disappointing. The location is central and convenient, the building extremely ugly, the kind of low ceilings small windows dark horrors that were built in France 30 to 40 years ago.... More 

Was this review helpful? Yes 1
SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Sydney
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It may not be the biggest hotel nor the newest hotel but the Sofitel Lyon Bellecour epitomises wonderful Sofitel and French hospitality- from the friendliness of the front of house staff, the guest relations manager who remembered my name, the exemplary Sofitel housekeeping, the brilliant restaurant on the top floor and the free welcome drink (any drink of your choice... More 

Was this review helpful? Yes
SofitelLyon, Responsable relations publiques at Sofitel Lyon Bellecour, responded to this review

Dear WorlTraveller110412, thank you so much for choosing Sofitel Lyon Bellecour for your escapade in Lyon and for this beautiful comment. We are delighted that you enjoyed the places, services and gastronomy. Also, we will be sure to transmit your comments to our entire team. Your satisfaction is the best reward for our staff who work day after day to... More 

Hotel Review Summarization

What travelers say

  • Top floor(4)
  • Very good(3)
  • Very nice(3)
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