Top service level from the politeness of reception staff to the cleanliness of the room. Very well located with all services of top quality, including the restaurants. Besides try the sauna and massage experience..! I have not tried the room service, I have not been to the in-house shopping facilities, I have not used the concierge services. I do highly... More

Just on the bank of the Rhone river near Bellacour place, good location. Staff was nice to clients. Room was old and too small, smaller than usual Sofitel. No ventilation in the corridor made the air outsider the room stale. No minibar, Believe it or not! But bed was comfy and linen was clean. The maid was generous and prompt... More

Pros: Very helpful staff, good sized room with a pleasant river view (visible only when standing), nice bathroom, linen, gowns etc.; a short walk to some nice restaurants/bars (we found a great French cheese/wine bar just around the corner with a friendly, English speaking waiter - see TA); about 15 min walk to old town which is full of restaurants,... More

I knew when I booked, that this hotel is in the midst of renovating its rooms. Alas, we were given an unrenovated room on the 7th floor, right under the bar, on the river. Whilst we were upgraded to a Junior Suite, the layout and furnishings were VERY tired and took the glow off our first weekend away from our... More

For the tourist this is an excellent hotel and its location is excellent, with all the key sights in easy walking distance. The hotel car park is a bonus for the touring traveller as traffic is terrible at peak times and use of a car for sightseeing is a non starter. The hotel provided excellent service, and accepting it is... More

This hotel is situated very well near the old centre of Lyon. The view over the river is very nice, you have to visit the bar on the top floor! The rooms are nice, in my openion they need to be renewed a little bit (new carpets, the wood that is used is damaged,...) The bathroom is still ok.

My husband and I stayed here for three days in January for the on-the-water location that allowed us an easy walk to Old Town Lyon. It has a five-star rating but there wasn't anything extraordinary about the hotel. My first impression of the exterior reminded me of some tired 60's architecture, although the modern lobby was beautiful and inviting. The... More

We stayed here for 2 nights. All staff were extremely professional and friendly. We had a river view room which was spacious and well appointed. The view was fantastic. The hotel is quite near the main shopping precinct which offers pretty much everything. We dined out the first night and ate in the second, from produce sourced from Les Halles,... More

The staff at the hotel was excellent and get the highest rating from my wife and I. I particularly want to single out a certain staff member, Sebastian Vermare, Concierge at the hotel. Nobody was more helpful in addressing our every need. He took delight in seeing to it that we were well taken care of during our stay at... More