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Mercure Grenoble Centre Alpotel

12 Blvd Marechal Joffre, 38000 Grenoble, France
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Mercure Grenoble Centre Alpotel
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173 Reviews from our TripAdvisor Community

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Traveler rating
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    86
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (51)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
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Nevis
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 1 night after a very long journey by car from La Havre. We turned up exhausted with no reservation but were immediately found a lovely comfortable room. The staff spoke very good english and were very helpful. The restaurant was fantastic and the two waiters ryadd and Juianne were exceptional charming, helpful and attentive... More 

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Morpeth, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 20, 2015

A really nice, clean hotel and very well situated. Close to restaurants and an easy walk to centre. We would like to mention that all the staff were friendly and helpful especially Pascal on reception - he was the ideal person for this role. Very helpful and knowledgeable about places to visit.

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SBezier, Directeur général at Mercure Grenoble Centre Alpotel, responded to this review

Thank you for your comments about your experience in our hotel and Grenoble area. In our Mercure Hotel, all our staff is trying to offer a great service to our clients; therefore your feedback is very important for our team. We hope to welcome you again. Best regards, More 

Peterborough, United Kingdom
Level Contributor
176 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed March 10, 2015

A nice, clean, friendly hotel which served me well for 1 nights stay. Quite close to several restaurants and about a 10 minute walk to the city centre. My room was nicely furnished and the bed comfortable. Not a big room but big enough. Tea and coffee making facility was appreciated and a well stocked mini bar with complimentary water.... More 

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SBezier, Responsable réception at Mercure Grenoble Centre Alpotel, responded to this review

We would like to thank you for your kind comment about our hotel and service on Trip Advisor. We appreciate your recommendation which helps us to build a better e-reputation among hotels in Grenoble. We welcome you to come back visiting Grenoble and it would be an honour for us to give you warm reception. Faithfully yours, More 

Wolverhampton
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 9, 2015

I stayed here with work colleagues for 3 nights. The rooms are basic but clean and comfortable. The staff are very friendly and helpful. The breakfast selection in the restaurant was excellent. Would certainly recommend

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canada
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 2, 2015

We were disappointed in this hotel. We found out there were two types of rooms and we must of had the wrong kind, you must ask for a Privilege room. Our room had no safe and very small. The staff was not very friendly or helpful. There was not much around the hotel to see or eat. The one good... More 

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Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 27, 2015

This was a lady minute stay as my son had been rushed to the University Hospital - I stayed for four nights. The room was clean, comfortable with tea and coffee, a decent bathroom, wifi etc Breakfast was included and there was a good selection. All in all a pleasant stay in very unpleasant personal circumstances.

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Rottweil, Germany
Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

free wifi, kettle in room and reasonable rate. What's not to like ? The breakfast was 19€ which is a bit steep. I opted for a boulangerie about 6 minutes away. Good hotel for business users. Even though right downtown was not too noisy. Staff were friendly. Can't comment on the restaurant, but plenty of choice nearby.

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SBezier, Directeur général at Mercure Grenoble Centre Alpotel, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. For you next stay, don't hesitate to order a "express... More 

Albuquerque, New Mexico
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed November 5, 2014

We spent 1 night here as part of a 3 night Accor hotel weekend. This was the most upscale of the 3 we stayed in and the price did reflect it. More good features than bad. GOOD - Nicer decor than average Ibis in Grenoble. Very good breakfast that was only an additional €5 for 2 people. Very quiet, clean... More 

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