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Mercure Grenoble Centre Alpotel

12 Blvd Marechal Joffre, 38000, Grenoble, France
Hotel amenities
1 room 1 adult
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Mercure Grenoble Centre Alpotel
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202 Reviews from our TripAdvisor Community

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Birr, Switzerland
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel, central position, room service ok. The food in restaurant is really great, however service starts after 7 iirc and is very slow indeed, well worth waiting for, but for me was clearly too long.

Helpful?
Thank Adriana F
CForetti, General Manager at Mercure Grenoble Centre Alpotel, responded to this review

Goof morning, We thank you very much for you comment and we are pleased to read your satisfaction. Our restaurant is open for the dinner from 07.00 to 10.30. Awaiting to welcome you for a future stay in Grenoble. With kind regards. More 

Valletta, Malta
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 10, 2015

The hotel has an excellent location near to the Tram and also a short walking distance to the center of the town. The Privilege rooms offer very good and comfortable service with a number of extras. The front office staff were friendly and professional, and the service at the bar was excellent. However I have to note that the mini-bar... More 

Helpful?
Thank Rich B
Morpeth, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 20, 2015

A really nice, clean hotel and very well situated. Close to restaurants and an easy walk to centre. We would like to mention that all the staff were friendly and helpful especially Pascal on reception - he was the ideal person for this role. Very helpful and knowledgeable about places to visit.

Helpful?
Thank loraine240254
SBezier, Directeur général at Mercure Grenoble Centre Alpotel, responded to this review

Thank you for your comments about your experience in our hotel and Grenoble area. In our Mercure Hotel, all our staff is trying to offer a great service to our clients; therefore your feedback is very important for our team. We hope to welcome you again. Best regards, More 

Peterborough, United Kingdom
Level Contributor
220 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed March 10, 2015

A nice, clean, friendly hotel which served me well for 1 nights stay. Quite close to several restaurants and about a 10 minute walk to the city centre. My room was nicely furnished and the bed comfortable. Not a big room but big enough. Tea and coffee making facility was appreciated and a well stocked mini bar with complimentary water.... More 

Helpful?
Thank awayagainBen
SBezier, Responsable réception at Mercure Grenoble Centre Alpotel, responded to this review

We would like to thank you for your kind comment about our hotel and service on Trip Advisor. We appreciate your recommendation which helps us to build a better e-reputation among hotels in Grenoble. We welcome you to come back visiting Grenoble and it would be an honour for us to give you warm reception. Faithfully yours, More 

Wolverhampton
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 9, 2015 via mobile

I stayed here with work colleagues for 3 nights. The rooms are basic but clean and comfortable. The staff are very friendly and helpful. The breakfast selection in the restaurant was excellent. Would certainly recommend

Helpful?
Thank aaaaaaaaaaaaq
canada
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed February 1, 2015

We were disappointed in this hotel. We found out there were two types of rooms and we must of had the wrong kind, you must ask for a Privilege room. Our room had no safe and very small. The staff was not very friendly or helpful. There was not much around the hotel to see or eat. The one good... More 

Helpful?
Thank CanadaPowell
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 27, 2015

This was a lady minute stay as my son had been rushed to the University Hospital - I stayed for four nights. The room was clean, comfortable with tea and coffee, a decent bathroom, wifi etc Breakfast was included and there was a good selection. All in all a pleasant stay in very unpleasant personal circumstances.

Helpful?
1 Thank Denisenixonjones
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