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Holiday Inn Express Grenoble - Bernin

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Domaine Des Fontaines | 134 chemin des Fontaines, 38190, Grenoble, France (Formerly Express By Holiday Inn Grenoble - Bernin Hotel)
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Holiday Inn Express Grenoble - Bernin
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76 Reviews from our TripAdvisor Community

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Dresden
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 11, 2015

hotel is close to my place of business so it was convenient but the wifi is unbearable in room 131. front desk service is friendly and are the only positive point i can make. rooms are ok but walls are thin and the temperature is controlled from the front desk.

Helpful?
Thank straker53
IHGCare, Guest Relations Manager at Holiday Inn Express Grenoble - Bernin, responded to this review

Dear straker53, Thank you for taking time to post a review of our property. I am happy you liked the convenient location of our hotel and that you commented us positively on our friendly staff. However, I regret to hear that you stay was inconvenienced due to insufficient soundproofing of the rooms. Your comments will be shared to the hotel... More 

Market Bosworth, United Kingdom
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

I recently stayed here on a business trip to France. The first room that I was given was dirty; in that the toilet seat had dried bodily fluids on its surface in addition to hairs in the bathroom itself. I complained to the receptionist and was given a different room without any further discussion. The second room was of a... More 

Helpful?
Thank Peter B
IHGCare, Guest Relations Manager at Holiday Inn Express Grenoble - Bernin, responded to this review

Dear Peter B, Thank you for staying with us during your business trip. Thank you for staying with us during your business trip. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room cleanliness and noise issues which were unacceptable. I am glad that our... More 

Stockach, Germany
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2015

If you reach the hotel, and the personell welcomes you with "welcome home" - then you know - you are traveling too much. clean rooms, good shower - and well booked. preferred for skiing people, as well techno park visitors. Rich french breakfast. (you don't find cream for your coffee) - free coffee and tee on the room, including hot... More 

Helpful?
Thank Olaf B
Strasbourg, France
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 12, 2015

we spent one night beginning of October. This is the second time we stay and don't regret our choice. Check-in/out fast and efficient with sympathy staff. All parts of the room was clean. Usual and working room equipment. Wifi worked well. Although not usual, a simple call to the front desk is enough to stop the air conditioning system to... More 

Helpful?
Thank Christian J
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed September 20, 2015

We stopped at this hotel while traveling between Zermatt and the Provence region of France. It is a bit challenging to find, as it's located some distance off the expressway. The immediate area of full of a number of businesses, and the scenery and vistas all around were quite stunning. Staff were overall helpful, and the room worked just fine... More 

Helpful?
Thank mk72759
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 3, 2015 via mobile

Positives: Location close to offices nearby - all within 15min walking distance. Small but comfortable rooms. Staff is helpful. Nice restaurant in compound. Improvement area: No restaurant on sunday, so if you are arriving on Sunday you can rely on few snacks in bar only. Taxi service more expensive than regular rates

Helpful?
Thank Rashna Z
Sovico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 3, 2015

I use this hotel for business trips. the first time I came I was host in the room for disable. nothing to say but a bit sad night. the second time the air conditioning was not working, outside it was snowing and I was left with a small electrical heater to warm the room. this third time went better. hope... More 

Helpful?
Thank Lele69
IHGCare, Guest Relations Manager at Holiday Inn Express Grenoble - Bernin, responded to this review

Dear Lele69, Thank you for taking the time to leave us feedback during your business trip. We would like to apologize for any inconvenience the room conditions may have caused you. Your feedback is extremely important to us as we strive further in making our product and services from good to great. Once again, thank you for your patronage and... More 

Milpitas, California
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 27, 2015

Stayed here quite a few times and thought of writing about them on TripAdvisor. It is a typical Holiday Inn Express in terms of amenities, but it is also a little atypical in some of its quirks. The location is perfect, if you are working with STMicroelectronics at the Crolles facility. It is literally walking distance, when the weather permits.... More 

Helpful?
Thank S K
Newcastle, UK
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 18, 2015

I stayed here en-route from the Alps, and is was chosen purely because it was reasonably close to the motorway and available for 5,000 points. Agree with previous comments that the environmental (aka moneysaving!) policy is intrusive and inconvenient. I don't want to have to phone up the front desk every time I need to adjust the temperature! The restaurant... More 

Helpful?
Thank mad_rich
IHGCare, Guest Relations Manager at Holiday Inn Express Grenoble - Bernin, responded to this review

Dear mad_rich, Thank you for taking the time to write a review about your stay with us. We are pleased that you found our staff to be warm and friendly. However, we regret the issues you had regarding our restaurant. We would also like to apologize for falling short of your expectations regarding our rooms and for any inconvenience you... More 

Milan, Italy
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 1, 2015

I've spent two nights in this hotel the 20 and 21 of April as I was travelling for business. The hotel is quite good, rooms are silent and with enough space. Internet is wi-fi and free. Breakfast is good, personel courteous and available for any request. For sure, if I'll travel again in this area, I'll book on this hotel.

Helpful?
Thank Gianluca G
Questions? Get answers from hotel staff and past guests. Ask a question

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