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Hotel Les Cygnes

8, avenue de Grande Rive, 74500 Evian-les-Bains, France
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1 room 1 guest
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448 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binningen, Switzerland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed there with friends in June for one night. Upon arrival we were welcomed in a very unfriendly way and nobody bothered to help us with the luggage! There is so much clutter that moving with luggage is not easy. Our friends had a room facing the lake which was ok. We had an apartment across the street, which... More 

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Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel as part of a cycling trip round the lake. What some of the previous reviewers have alluded to is correct it is crammed with knick knacks but its immaculately clean, the staff are grumpy but that's nothing new. We found the food was pretty good and the breakfast exceptional. The place has character and is... More 

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 8, 2015

I am being completely honest when I say that this was the worst hotel I have ever stayed at. First the man at the check in desk was not very polite. He was not pleasant and acted like he did not want to deal with us. We were on the second floor and there was no elevator and no one... More 

Was this review helpful? Yes 2

Travelers are raving about these Evian-les-Bains hotels

Cocoa Beach, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 5, 2015

I was "stuck" here for a week and felt I was surving time in prison!....The staff was cold and didn't care about your needs and more than once I felt like I was interupting their lives when requesting a favor. Listen, I've been to 55 countries, this place is one of the worst staffs I've ever had to deal with.... More 

Was this review helpful? Yes 3
Montreux, Switzerland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 25, 2015 via mobile

We received very poor service at this restaurant and the food was only average. They rely on tourists but then don't treat them right. They refused to make a plain pasta dish for the children and only answered "we have what is on the menu". I do not recommend

Was this review helpful? Yes 2
Copenhagen, Denmark
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 3, 2015

We have visited this hotel several times - and we find very nice. I think most of the rooms now finally are renovated (which indeed was needed :-). We have always had our rooms facing the lake side and the view in the morning is just great when you wake up and looks at the lake. And the small terrasses... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 16, 2015

This is a fabulous hotel but I wouldn't think it will agree with everyone's taste. Lots of antiques around the place, in the reception, up the staircase, in the rooms and so on. It's all done in the style of organised chaos but the result is very 'boutique' and 'charming'. The bedroom we had was 'modest' in size but had... More 

Was this review helpful? Yes 3
sebbuet, Propriétaire at Hotel Les Cygnes, responded to this review

Thank you for coming , we hope welcoming you again ! Best regards. Sébastien Buet; More 

Kent
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 19, 2015

We are still puzzled by this hotel. The building is charming, the location on the banks of the lake is beautiful and there are pretty gardens although it was raining during our visit so we were not able to enjoy them. When we arrived we were rudely greeted by a very unfriendly receptionist. The hall was gloomy and full of... More 

Was this review helpful? Yes 3
Ladignac le Long, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 30, 2014

Booked hotel for surprise for my parents. We both had lake view, only draw back we were on top floor and no lift, parents 69 & 72. Rooms very clean and tidy, very bright decor! We are in hotel first night had a great table food to die for. Breakfast was excellent for whole stay loads of variety. Only negative... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

The hotel is in one sense charming and in another just too much. We arrived in beautiful Evian with no reservation but it was no problem as they had plenty of rooms. We chose a mid-priced room for €100 and while it was quite small with a tiny bathroom it was fine. The furniture was quite dated (not antique, just... More 

Was this review helpful? Yes 1
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