We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ermitage - Evian Resort

4.5 of 5 1230 Avenue du Leman | -, 74501 Evian-les-Bains, France
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Hotel Ermitage - Evian Resort
Professional photos View all
Browse nearby
Hotel Ermitage - Evian Resort
Write a Review

285 reviews from our community

Traveler rating
    205
    58
    16
    4
    2
See reviews for
91
98
9
40
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (285)
  • Mar-May only
    (56)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (36)
All months
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed for a long weekend at L'Ermitage (4 star), and had an excellent welcome and a very comfortable stay. The hotel sits above Lake Geneva as part of the Evian Resort, and is linked through its park to the Royal Hotel 5 star, which was mid-renovation, otherwise we would have stayed there. There are good indoor and outdoor... More

Was this review helpful? Yes
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Thank you for taking time to write this nice comment following your recent family stay at the Ermitage. My team and I are really glad that you appreciated your stay, the hotel services and the environment. I noticed all your remarks about the mobility of your mother in the hotel. I perfectly understand that it was not the... More

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014

I tried to cancel a booking well within my cancellation time period, but they did not want to refund my deposit. They continue to try and get me to use a credit sometime in the future. The website is very clear, but they are not honoring their obligation to refund my money.

Was this review helpful? Yes 1
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Please believe that we are strongly annoyed by this mishap. Your online booking included the free cancellation until 8 days before your arrival date, as specified on our website and on your reservation confirmation. We double checked and we received your cancellation email 7 days before your arrival date. Thus, we are sorry to confirm you that we... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 9, 2014

It's our first time to be in Evian and first time in this holiday Resort. We really loved it! It has everything a holiday maker needs. Will definitely stay again. There are shuttle bus taking guests to where they want go which is excellent as the hotel locates on top of the hill which is a bit inconvenient for guests... More

Was this review helpful? Yes
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Madam, I am pleased to see your nice comment about your first stay at the Ermitage and thank you for spending your precious time on it. We are really glad you appreciated the city, the hotel and our services. I will transmit your review about the localization notification of the hotel to our reservation department, in order to make... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2014

We have been sat in the sunshine waiting for the outdoor pool to open for 1 hour, apparently it is closed due to the weather. Having asked them to open it we are waiting for security to come and open the gates, crazy. They have been on their way for 1 hour. The sign says the pool opens at 9,... More

Was this review helpful? Yes
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Madam, Dear Sir, Thank you for taking time to share your opinion following your recent stay at the Ermitage. We sincerely apologize for the inconvenience you suffered, waiting for the outdoor pool to open. Please believe that we have now found another team organization in order to avoid this dysfunction to happen again. We hope we will get the... More

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 2, 2014

Hotel Ermitage is a beautiful resort, especially the gardens that are beautiful and perfect to relax and play with children. Hotel staff is very professional and caring, with lots of kind details. Restaurants are all very good, with modern cuisine. This makes it perfect to spend a few days of vacations with young children.

Was this review helpful? Yes 1
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Dear Madam, Thank you so much for your review. We are really happy that you appreciated your family stay at the Ermitage and found it relaxing. I will be really happy to transmit your compliments to our whole team. We hope we will get a chance to host you again with your child who could then discover our... More

Bolton, United Kingdom
Top Contributor
197 reviews 197 reviews
58 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed June 30, 2014

We went to hotel for dinner on a Friday night with friends, based on recommendations from other friends who lived locally. We were advised to make a reservation in advance, so we had afternoon tea on the Friday and booked a table on the terrace. The hotel facilities are amazing! A local taxi took us to the hotel from our... More

Was this review helpful? Yes 1
Lake Worth, Fl
Top Contributor
68 reviews 68 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 13, 2014

This hotel is billed as 5 star property, frankly in my opinion 5 stars are not nearly enough. The staff, the grounds, the lobby and the rooms are all outstanding. The only strange thing, was the toilet was in its own tiny room and as a result, you had stand over the toilet to close the door. All this does... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

What a fantasic hotel in a superb location. The views are stunning and we were blessed with superb weather. All the staff were excellent and the mini bus service was brilliant. They were always there ready and waiting even after falling out of the casino in the early hours! We found that the restaurant was the only slight negative and... More

Was this review helpful? Yes
Geneva, Switzerland
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 9, 2014

We were at L'Ermitage for less that 24 hours, but it was one of those days that seem like a month. We spent the arrival afternoon soaking up the sun in the very well kept gardens. Aperitif and dinner on the terrace under the stars. Room was large, nicely and recently refusrbished, with large balcony. Breakfast again on the terrace... More

Was this review helpful? Yes 5
Lausanne, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2014

This hotel is just perfect! I cannot fault anything. We stayed for 2 nights and 3 days with our 1 year old in tow. If you have kids but also want to spend some time alone then no fear, there is a baby resort, a kid's resort and a babysitter on hand. We used the babysitter service at dinner time... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Ermitage - Evian Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ermitage - Evian Resort

Address: 1230 Avenue du Leman | -, 74501 Evian-les-Bains, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Evian-les-Bains
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Ermitage - Evian Resort 4.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, TripOnline SA, Escapio, Otel, Despegar.com, Odigeo, Agoda and Tingo so you can book your Hotel Ermitage - Evian Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Ermitage - Evian
Evian Royal Ermitage Hotel

154 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (89)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (11)
Viewed
Dining (6)
Viewed
Pool/beach area (5)
Viewed
View from room (4)
Viewed
Bathroom (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay