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Hotel Ermitage - Evian Resort

4.5 of 5 1230 Avenue du Leman | -, 74501 Evian-les-Bains, France
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Certificate of Excellence 2014
Hotel Ermitage - Evian Resort
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Hotel Ermitage - Evian Resort
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292 reviews from our community

Traveler rating
    210
    59
    17
    4
    2
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40
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have previously stayed at the Royal Hotel in Evian, however, as it was undergoing renovation, we were welcomed to the Ermitage which adjoins. Our room was spacious, tastefully decorated in an understated way and very comfortable. The bathroom and shower cubicle are a feature, and, of course if you have a lake facing room you have a wonderful outlook... More 

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Jackson, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The photos for this listing really don't show how breath-taking the property really is. We stayed in a room looking over the back of the hotel and the lawns were incredible - filled with flowers and lovely walks. My husband came on business, so my daughter (who was 3 at the time) and I went with him. What an amazing... More 

Was this review helpful? Yes 1
Minato-ku, Tokyo, Japan
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Group Danone is managing this hotel beside the Leman lake. I stayed at the pretty room with the view of Leman lake and soft, comfortable bed. We enjoyed the wonderful nature. This hotel has well-appointed kid's room for family. After walking on Leman Lake, I enjoyed the beautiful breakfast buffet with various kinds of Danone products. It was perfect! Cross... More 

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Evianresort, General Manager at Hotel Ermitage - Evian Resort, responded to this review

Dear Madam, Thank you for taking time to write us this nice comment following your family stay at the Ermitage. We are glad that you enjoyed your room and the Leman Lake view as well as our restaurants, equipment for kids and the natural environment of the Ermitage. We hope we will get the chance to host you again soon.... More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 4, 2014

Our family stayed for a long weekend at L'Ermitage (4 star), and had an excellent welcome and a very comfortable stay. The hotel sits above Lake Geneva as part of the Evian Resort, and is linked through its park to the Royal Hotel 5 star, which was mid-renovation, otherwise we would have stayed there. There are good indoor and outdoor... More 

Was this review helpful? Yes 1
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Thank you for taking time to write this nice comment following your recent family stay at the Ermitage. My team and I are really glad that you appreciated your stay, the hotel services and the environment. I noticed all your remarks about the mobility of your mother in the hotel. I perfectly understand that it was not the... More 

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014

I tried to cancel a booking well within my cancellation time period, but they did not want to refund my deposit. They continue to try and get me to use a credit sometime in the future. The website is very clear, but they are not honoring their obligation to refund my money.

Was this review helpful? Yes 1
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Please believe that we are strongly annoyed by this mishap. Your online booking included the free cancellation until 8 days before your arrival date, as specified on our website and on your reservation confirmation. We double checked and we received your cancellation email 7 days before your arrival date. Thus, we are sorry to confirm you that we... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

It's our first time to be in Evian and first time in this holiday Resort. We really loved it! It has everything a holiday maker needs. Will definitely stay again. There are shuttle bus taking guests to where they want go which is excellent as the hotel locates on top of the hill which is a bit inconvenient for guests... More 

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Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Madam, I am pleased to see your nice comment about your first stay at the Ermitage and thank you for spending your precious time on it. We are really glad you appreciated the city, the hotel and our services. I will transmit your review about the localization notification of the hotel to our reservation department, in order to make... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 2, 2014

We have been sat in the sunshine waiting for the outdoor pool to open for 1 hour, apparently it is closed due to the weather. Having asked them to open it we are waiting for security to come and open the gates, crazy. They have been on their way for 1 hour. The sign says the pool opens at 9,... More 

Was this review helpful? Yes
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Madam, Dear Sir, Thank you for taking time to share your opinion following your recent stay at the Ermitage. We sincerely apologize for the inconvenience you suffered, waiting for the outdoor pool to open. Please believe that we have now found another team organization in order to avoid this dysfunction to happen again. We hope we will get the... More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 2, 2014

Hotel Ermitage is a beautiful resort, especially the gardens that are beautiful and perfect to relax and play with children. Hotel staff is very professional and caring, with lots of kind details. Restaurants are all very good, with modern cuisine. This makes it perfect to spend a few days of vacations with young children.

Was this review helpful? Yes 1
Evianresort, Directrice Générale at Hotel Ermitage - Evian Resort, responded to this review

Dear Sir, Dear Madam, Thank you so much for your review. We are really happy that you appreciated your family stay at the Ermitage and found it relaxing. I will be really happy to transmit your compliments to our whole team. We hope we will get a chance to host you again with your child who could then discover our... More 

Bolton, United Kingdom
Top Contributor
206 reviews 206 reviews
61 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed June 30, 2014

We went to hotel for dinner on a Friday night with friends, based on recommendations from other friends who lived locally. We were advised to make a reservation in advance, so we had afternoon tea on the Friday and booked a table on the terrace. The hotel facilities are amazing! A local taxi took us to the hotel from our... More 

Was this review helpful? Yes 1
Lake Worth, Fl
Top Contributor
68 reviews 68 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 13, 2014

This hotel is billed as 5 star property, frankly in my opinion 5 stars are not nearly enough. The staff, the grounds, the lobby and the rooms are all outstanding. The only strange thing, was the toilet was in its own tiny room and as a result, you had stand over the toilet to close the door. All this does... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Ermitage - Evian Resort

Address: 1230 Avenue du Leman | -, 74501 Evian-les-Bains, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Evian-les-Bains
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Ermitage - Evian Resort 4.5*
Number of rooms: 80
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Also Known As:
Hotel Ermitage - Evian
Evian Royal Ermitage Hotel
Hotel Style:
#1 Luxury Hotel in Evian-les-Bains
#1 Family Hotel in Evian-les-Bains
#2 Romantic Hotel in Evian-les-Bains

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