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Crystal Hotel

Certificate of Excellence
rte de l'Altiport, Courchevel 1850, 73120 Courchevel, France
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87 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (40)
  • Jun-Aug only
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Aberdeen, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

We had a fantastic week with Esprit. The hotel was comfortable and clean, and the service excellent. Even though it was late season the majority of the runs were open and in good condition. The black runs closest to the hotel, Suisse, M and Pylones, were beautiful to ski, and the set of blues from nearby Pyramid make a lovely... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 19, 2015

We visited Crystal Hotel 2000 last year and were that impressed with this hotel and the ski esprit package that we booked again this year and returned home last week. I was there the same week as the previous reviewer, Ian B, and would like to add a slightly different version to the story. Both myself and my wife had... More 

Was this review helpful? Yes 4
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you so much for providing another point of view. We very much appreciate your praise of our staff and Hotel Manager and hope to welcome you again. More 

East Lothian
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have just returned from another fantastic week with Esprit. It was our second week at the crystal and third esprit holiday. This holiday managed to be even better than the previous 2! The hotel remains relaxed and slightly jaded but you quickly forget this as the service , food, childcare and staff are all outstanding. Andrew the manager is... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're so pleased that your experience this year was even better than before and that you loved the new play zone. We'll see you in Belle Plagne next season! More 

chelmsford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

This was our sixth Esprit holiday and our first at the Crystal 2000. It was also the most expensive trip to date, so as with the Courchevel tag we were looking forward to something special. As per usual the service was second to none, the childcare, ESF instructors and hotel staff were all excellent. Breakfast was plentiful and the evening... More 

Was this review helpful? Yes 2
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're sorry that you felt let down by certain aspects of your stay compared to previous Esprit holidays. It is fair to say that this hotel is not as modern as something like our flagship Hotel Deux Domaines in Belle Plagne, yet, as reflected in many positive reviews here, many of our families love it. We're pleased that the staff's... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

This was our 6th holiday with Esprit and our 3rd at the Crystal 2000. We had a fantastic week, the staff were all so friendly. Our daughter, 6,loved snow club and did fantastically well in ski school. Tom 15 months had a lovely time in nursery getting out and and out. It is great to have the continuity of the... More 

Was this review helpful? Yes 4
England
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

We returned to Crystal with Esprit for the 2nd year running. Returning with high expectations made us nervous - but we weren't disappointed. Once again, a fantastic week was had by the whole family. Our 2 year old enjoyed nursery and the fun daily activities and adventures. Our 5 year old had a blast with the Sprites - progress in... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're delighted that your high expectations were met again this year thanks to the efforts of our manager, Andrew, and the whole team at the Crystal. Thank you for taking the time to post your kind review and we look forward to seeing you all again. More 

Worcester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

We have just returned from Crystal hotel and we are absolutely certain to return again. We can quite honestly say that we found the entire Esprit experience faultless. All of the staff go 'the extra mile' to ensure every request is completed, led by the fantastically relaxed & friendly manager Andrew. Appearing so relaxed but clearly running an extremely efficient... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

Lovely week stay in crystal 2000. Fabulous staff on hand to help you with everything. Our boys are 1yrs & 2yrs and really loved the freedom and activities they had while we stayed there. Nursery staff were very friendly and were amazing, allowing my husband and I to enjoy a fabulous week on the slopes.

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you for letting us know what a fabulous time you all enjoyed. We're thrilled that you rate our service as "faultless", and that our staff instilled such confidence in you that you were able to relax and have your own fun while your daughter was enjoying herself with our staff. We look forward to your next visit. More 

Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

We've just come back from a week's stay and all had a fab time! Our children are almost 6 and 10 and they were so well catered for by everyone involved at the hotel. It's a great location, proper ski in and ski out, and being that bit higher you find the runs very quite first thing in the morning.... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Hi Sue, It's really rewarding for our team when our guests let us know just how impressed they were with the service delivered, so thank you for writing such a thorough, warm review. We are thrilled that you all had such a fabulous time and we hope to see you again next season. More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 26, 2015

Having missed a couple of years of annual snow holidays having kids, we were keen to get back out there but needed to know the kids were in good hands. Our first trip with Esprit sets the bar pretty high for any that follow. So the hotel isn't dripping with bling - but is clean, comfortable and spacious. Balcony overlooking... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks for letting us know how much you all enjoyed your first ski holiday as a family. We're delighted you loved it and appreciated Andrew and Ethan in particular. See you next year! More 

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Amenities