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Crystal Hotel

Certificate of Excellence
rte de l'Altiport, Courchevel 1850, 73120 Courchevel, France
Crystal  Hotel
Review This Hotel

82 reviews from our community

Traveler rating
    48
    23
    7
    2
    2
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63
1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We returned to Crystal with Esprit for the 2nd year running. Returning with high expectations made us nervous - but we weren't disappointed. Once again, a fantastic week was had by the whole family. Our 2 year old enjoyed nursery and the fun daily activities and adventures. Our 5 year old had a blast with the Sprites - progress in... More 

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Worcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from Crystal hotel and we are absolutely certain to return again. We can quite honestly say that we found the entire Esprit experience faultless. All of the staff go 'the extra mile' to ensure every request is completed, led by the fantastically relaxed & friendly manager Andrew. Appearing so relaxed but clearly running an extremely efficient... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely week stay in crystal 2000. Fabulous staff on hand to help you with everything. Our boys are 1yrs & 2yrs and really loved the freedom and activities they had while we stayed there. Nursery staff were very friendly and were amazing, allowing my husband and I to enjoy a fabulous week on the slopes.

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you for letting us know what a fabulous time you all enjoyed. We're thrilled that you rate our service as "faultless", and that our staff instilled such confidence in you that you were able to relax and have your own fun while your daughter was enjoying herself with our staff. We look forward to your next visit. More 

Southampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've just come back from a week's stay and all had a fab time! Our children are almost 6 and 10 and they were so well catered for by everyone involved at the hotel. It's a great location, proper ski in and ski out, and being that bit higher you find the runs very quite first thing in the morning.... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Hi Sue, It's really rewarding for our team when our guests let us know just how impressed they were with the service delivered, so thank you for writing such a thorough, warm review. We are thrilled that you all had such a fabulous time and we hope to see you again next season. More 

Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having missed a couple of years of annual snow holidays having kids, we were keen to get back out there but needed to know the kids were in good hands. Our first trip with Esprit sets the bar pretty high for any that follow. So the hotel isn't dripping with bling - but is clean, comfortable and spacious. Balcony overlooking... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks for letting us know how much you all enjoyed your first ski holiday as a family. We're delighted you loved it and appreciated Andrew and Ethan in particular. See you next year! More 

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We returned a week ago from a wonderful family ski holiday at the Crystal 200 Hotel in Courchevel. This was our first visit to this resort and our fifth time travelling with Esprit. We were greeted warmly on arrival by Andrew, the hotel manager. What a credit he is to the hotel and to Esprit. Always polite, friendly, smart, helpful... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Hi Lisa, We are so pleased that your first stay at the Crystal was such a success. Many thanks for your praise of our staff and management team; it's great that their professional and friendly service is appreciated. See you next year! More 

Chesterfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 18, 2015

This is all about families and skiing. The hotel has an enviable location on a green run and is true ski in ski out. Children are the centre of the staff's attention. Andrew (Hotel manager) and his team run a fantastic service and the addition of a daily access to a mini bus service is a welcome addition from when... More 

Was this review helpful? Yes 1
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks for your kind comments about our manager, Andrew, and the whole team at the Crystal. Now that your children have outgrown Esprit ski holidays you may wish to consider our sister brands, Inghams or Ski Total, for your holiday next season. More 

Wiltshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Happy children, happy parents. Great food. Amazing location. Fabulous staff keeping our kids very happy. Thank you for a lovely holiday. I don't think the hotel is a little shabby - it is above what you would expect from a 3 star.

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England
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

Just back from our third stay here. The other reviews say it all really. Location is unbeatable in our view, true ski in ski out to an amazing ski area. Being up the mountain you avoid having to start from the main lifts in town in the morning so early runs can be deserted. Hotel is not luxury but is... More 

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Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks for letting us know that you've once again loved what the Crystal offers young skiing families and that our food was the best yet. We'll ensure the team hear of your praise. More 

Glasgow
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2015

If you are ski ing with young kids, this place will be hard to beat. Straight onto a green run and poma tow the access to the slopes is amazing. Great resort for all levels of skiers. Whilst the hotel is slightly tired, the facilities are amazing. Soft play for the kids, ski school arriving at the front door and... More 

Was this review helpful? Yes
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're thrilled that you had a fabulous holiday at the Crystal and were able to truly relax here. We hope to see you again. More 

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