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Crystal Hotel

Certificate of Excellence
rte de l'Altiport, Courchevel 1850, 73120, Courchevel, France
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93 Reviews from our TripAdvisor Community

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ramsbottom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Would I go back, absolutely. By reading the reviews before I left, I knew what to expect. Yes it is a bit dated, but so what. It's comfortable and clean. I spent most of my day in the mountains. What a week, 2 metres of snow before we arrived and great weather in the main for our week (17-24 Jan... More 

Helpful?
6 Thank paulcu
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you paulcu for taking the time to review your recent Esprit Ski holiday at the Chalet Hotel Crystal 2000, where it's fantastic to hear that our staff looked after you well throughout, and your children thoroughly enjoyed the soft play area! The Crystal 2000 really is in a great location, in a premium resort, and we're glad that you... More 

UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We have been with Esprit a number of times and have to say standards are slipping. Biggest issue was the food which was poor on a number of nights. We have been before to this hotel and whilst we knew it wasn't in any way luxurious, it is getting very tired and in need of repair in many ways. We... More 

Helpful?
1 Thank JohnMcG
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

It's so disappointing to learn that you feel that our standards are slipping based on your most recent experience, JohnMcG. Whilst we acknowledge that the Chalet Hotel Crystal 2000 is starting to show its age, we are continually working with the owner of the property to restore and refurbish areas over time where it is possible to do so. One... More 

Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed in room 310 which had a small balcony and had a view of the piste that runs by the hotel. The room was a fair size and clean and we found beds to be comfortable with decent pillows. Overall the hotel was a bit tired and could do with a refurbishment but this did not hinder us from... More 

Helpful?
1 Thank silverfox168
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks silverfox168 for taking the time to review your experience at the Chalet Hotel Crystal 2000, which we're delighted to learn was thoroughly enjoyable for you and your family. Many of our guests do indeed return on the basis of the excellent child care provided by our experienced child care team - which as you say, includes baby-listening throughout the... More 

LONDON
Level Contributor
256 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Within 3 days of arriving more than half the chalet, adults and children sruck down with flu. Arrived here for the first week of the New Year. From 2nd Jan to 9th Jan 2016. By day three most if not all of the residents had varying symptoms ranging from basic cough down to bed-ridden sweats and complete days of no-skiing.... More 

Helpful?
3 Thank 365drills
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

It's disappointing that your holiday at the Chalet Hotel Crystal 2000 was marred by illness, 365drills. Unfortunately the efforts of our overseas team in providing hand sanitizers, etc are effective only if guests and staff ensure that they are used, and used properly, though they are always available in our properties and should always be in place. We have ensured... More 

Manchester
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 4, 2015

Back again with Esprit at Crystal 2000. We had a top floor room for 3 persons which was perfect for the 2 of us and our 12 year old son. If you book early you can select your room - top floor is quietest. The rooms are basic but clean & warm - but we already knew that and only... More 

Helpful?
2 Thank Warsie
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thanks for your review of your holiday experience with Esprit Ski, Warsie! We're so pleased that you find the Esprit model works for you and your family, and that you'd recommend the Crystal 2000 to other families. We certainly hope to welcome you again soon. Kind regards, the Esprit Ski team. More 

Gravesend, United Kingdom
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed September 23, 2015

Went with a group of friends (drove there, must have been mad), what a surprise when we arrived, the setting is immense. As you'd expect from a hotel at Courcheval, it's quality, basic we thought, but quality. Lets face it, your out skiing all day and enjoying the nightlife after..if you've the energy, but this hotel is great, look forward... More 

Helpful?
Thank Mark C
Aberdeen, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

We had a fantastic week with Esprit. The hotel was comfortable and clean, and the service excellent. Even though it was late season the majority of the runs were open and in good condition. The black runs closest to the hotel, Suisse, M and Pylones, were beautiful to ski, and the set of blues from nearby Pyramid make a lovely... More 

Helpful?
2 Thank Lynn3421
Sheffield, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 19, 2015

We visited Crystal Hotel 2000 last year and were that impressed with this hotel and the ski esprit package that we booked again this year and returned home last week. I was there the same week as the previous reviewer, Ian B, and would like to add a slightly different version to the story. Both myself and my wife had... More 

Helpful?
4 Thank Doreowl
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you so much for providing another point of view. We very much appreciate your praise of our staff and Hotel Manager and hope to welcome you again. More 

East Lothian
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have just returned from another fantastic week with Esprit. It was our second week at the crystal and third esprit holiday. This holiday managed to be even better than the previous 2! The hotel remains relaxed and slightly jaded but you quickly forget this as the service , food, childcare and staff are all outstanding. Andrew the manager is... More 

Helpful?
Thank sbmc
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're so pleased that your experience this year was even better than before and that you loved the new play zone. We'll see you in Belle Plagne next season! More 

chelmsford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

This was our sixth Esprit holiday and our first at the Crystal 2000. It was also the most expensive trip to date, so as with the Courchevel tag we were looking forward to something special. As per usual the service was second to none, the childcare, ESF instructors and hotel staff were all excellent. Breakfast was plentiful and the evening... More 

Helpful?
2 Thank ian b
Hotelplan, Guest Relations Manager at Crystal Hotel, responded to this review

We're sorry that you felt let down by certain aspects of your stay compared to previous Esprit holidays. It is fair to say that this hotel is not as modern as something like our flagship Hotel Deux Domaines in Belle Plagne, yet, as reflected in many positive reviews here, many of our families love it. We're pleased that the staff's... More 

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