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Gustavia Hotel

272, avenue Michel-Croz, 74400 Chamonix, France
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beijing
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Greatly located hotel with walking distance to anywhere within Chamonix village. The hotel is located just across the train station. Gustavia is an older hotel but has its own charm and the facilities are adequate enough. Great service by the personnel. Restaurant and bar within the facilities. Wifi a bit uneven depending on where in the hotel you are located.

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Sydney, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago NEW

The stay didn't start well and didn't improve. Room door lock broken and no one to fix it. We had to move rooms and in that room the television didn't work – no maintenance person on duty so no television for the two nights stay despite 3 requests and last one being angry. The hotel has a noisy bar and... More 

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YORKSHIRE
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly just to clarify we did not stay here but recently the Gustavia hosted our wedding reception after we were married at the church just opposite. I felt I needed to write this for a few reasons that hopefully are relevant to anybody looking to stay at this hotel- firstly the staff were out of this world, very helpful and... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Correct for a two stars hotel . Not for three (2012 score) Good location, but my shower was out of order, not easy after mountain and no one to repair . Too British , and Chamonix is not in commonwealth !!

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Sydney, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited Chamonix for 2 nights in July with temperatures soaring into the 30's. Room, including bathroom was comfortable, with a nice view of the mountains. The hotel however looked very tired after a busy winter and was in need of some TLC. A good budget hotel, for a day or two, but better options available with gardens and other... More 

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Londonderry, New Hampshire
1 review
3 of 5 stars Reviewed 3 weeks ago

We booked 6 rooms 6 months in advance when there was plenty of availability. We arrived at the hotel and we're give a room that barely fit the two twin beds. There was no room for the luggage other than to put one suitcase on the only chair and the other suitcase on the dresser. The room over looks the... More 

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Greater London, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was chosen by UK adventure tour operator for the start and finish of our trekking trip. Location is excellent to access everything from station, the telecabin to go up to see mountains, shops to numerous restaurants. I was impressed how friendly all the staff members were. They came outside to show me which mountain is what, gave me... More 

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London, United Kingdom
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 24, 2015

Nice enough hotel across the road from the train station and just around the corner from the town centre. Staff were friendly and helpful and the rooms comfortable - there is a lift. Although we didn't eat there the food looked good and reasonably priced. There is a BBQ when the weather is good. Breakfast was fine and more than... More 

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Oslo
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 15, 2015

I give this establishment only one star due to the following: 1) the second most noisy nightclub in town (Chambre Neuf) is on the ground floor. The most noisy is across the street. 2) 8:30 am we was waken from sleep by the staff, who told us that check out was 9 am!! 3) staff lazy and indifferent. At least... More 

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Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 28, 2015

Just got back . most of the people there are nice but one male staff member was rude . and started throwing water on customers that did not agree with him and he tried to bar them . Tall young guy with blond hair with it tied up at the back . rude to me and other people but for... More 

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