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Alpina Hotel

79 Avenue du Mont-Blanc, 74400 Chamonix, France
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1 room 1 guest
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411 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • All months
    (411)
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    (96)
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Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

the Hotel gets older ..which is normal und we have been there many times now sadly i have to Report that the fantastic breakfeast buffet it used to be has suffered badly shrunken and not looked well after ,no nametags und nearly empty at 9 am..not a good look....also the cheapest rubbish Bacon barly steamed and left lukewarm in bainmarie...orange... More 

Was this review helpful? Yes
Ringsted, Vestsjalland, Denmark
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I saw the rating on tripadvisor saying the place is worn - true, but if you can ignore that, then you get food and space as in a 4 star hotel. Both breakfast and dinner is wonderfull. On top of that you get the view from 7th floor. Marvelous. Would i go there again? Yes

Was this review helpful? Yes
Vancouver Island101
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

it is difficult to review this hotel without first establishing a baseline. Is it a three star hotel, in which I would judge it poorly, or is it a two star hotel, for which I would give it good grades. It bills itself as a three star hotel, but charges what a two star hotel would seek, so it is... More 

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United States
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room I got was quite dated albeit the room itself was cleaned/made up nicely every day. The bathroom tub molding/wood siding was coming apart and you could see bugs squirming around (if hotel staff objects to this i can upload pictures). The two women who I interacted with at the front desk were very helpful but the two gentlemen... More 

Was this review helpful? Yes 1
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear client, Thank you to have taken time to comment your stay in our hotel. I'm sorry that the services haven't satisfied your expectations, please accept my apologies. Be assured that the necessary corrective actions are already implemented to have a quality level in accordance with your expectations. I inform you that a project of renovation is planned in spring... More 

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Cefalù
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Right in the centre of chamonix a few minutes walk from slopes. Ski rental on-site Lobby is better than the rooms, the bedrooms weren't even clean. The previous guests food was still in the fridge and empty food packets scattered around all over the carpet. Had to request to get the room hoovered and beds changed. Very expensive for what... More 

Was this review helpful? Yes
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear client, Thank you to have taken time to comment your stay in our hotel. I'm sorry that the services haven't satisfied your expectations, please accept my apologies. Be assured that the necessary corrective actions are already implemented to have a quality level in accordance with your expectations. i inform you that a project of renovation is planned in spring... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The hotel is full of mold. You cant imagine how the room smells. The hotel is MAX 2 stars. The location is good though. The wifi is awful. I didnt take the breakfast, so I can't say for that. Value for money score: 3 point out of 10. Awful. Never use this hotel.

Was this review helpful? Yes
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear client, thank you to have taken time to comment your stay in our hotel. I'm sorry that the services haven't satisfied your expectation, please accept my apologies. Be assured that the necessary corrective actions are already implemented to have a quality level in compliance with your expectations. I inform you that a project of renovation is planned in spring... More 

Cardiff, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 23, 2015

I don't give bad reviews but after what we went through thought I'd better warn others. Our room tiny with no aircon or fan. The outside temp 40 degrees. Only one small window opened but had to jam open with bin as hinge broke the other large one had been screwed up. Asked reception for fan but didn't have any.... More 

Was this review helpful? Yes
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear client, Thank you to have taken time to comment your stay in our hotel. I'm sorry that the services haven't satisfied your expectations, please accept my apologies. Be assured that the necessary corrective actions are already implemented to have a quality level in accordance with your expectations. Cordially, Chiarina Robert. More 

Brisbane
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 17, 2015

This was the worst of 10 hotels in and around France and Switzerland during our 4 week vacation. The hotel is very tired, in dire need of simple maintenance, we were given the wrong room, rang early in the morning to move our car as we were blocking someone in the garage (wrong car), breakfast was a shambles, just trying... More 

Was this review helpful? Yes 1
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear Guest, Your stay with us didn't meet your expectation and I really apologize for it. Please be assure that we are taking the appropriate measure to improve our service. Once again thanks for your comments. Best regards, More 

Dallas
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 15, 2015

The town of Chamonix is alluring, the hotel takes some fizzle out of it. Plenty of other hotels with optimal locations to choose from - which I did on my second stay in in Chamonix. This hotel is dark, drab and the rooms are poorly designed in utilization of space. The breakfast buffet is average, but consistently in low supply.... More 

Was this review helpful? Yes
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear client, Thank you to have taken time to comment your stay in our hotel. I'm sorry that the services haven't satisfied your expectations, please accept my apologies. Be assured that the necessary corrective actions are already implemented to have a quality level in accordance with your expectations. I inform you that a project of renovation is planned in spring... More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2015 via mobile

The staff were lovely and the view from the room - magnificent. The room left a lot to be desired, as did the public spaces. The hotel is run down and tatty; in dire need of renovations and upgrades. The rooms have no air conditioning and are stifling hot necessitating leaving the balcony doors open all night, therefore, sleep is... More 

Was this review helpful? Yes
ChiarinaRobert, Directeur général at Alpina Hotel, responded to this review

Dear Guest, Your stay in our hotel didn't give you full satisfaction and I really apologize for it. I will transfer your comment to our staff as it is for us real vitamin. For your information, the hotel will be fully updated at the end of winter 2015-2016. I encourage you to discover our place once again afterwards. Best regards, More 

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