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Mercure Chamonix Centre

4.0 of 5 39, rue des Allobroges, 74400 Chamonix, France
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Mercure Chamonix Centre
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Mercure Chamonix Centre
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416 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (416)
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    (96)
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    (108)
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    (103)
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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed for 3 nights this month and our overall experience was disappointing. On arrival the room was not clean and there was a cigarette butt on the balcony in a non smoking hotel. One afternoon the hot water went off on our floor, however when it took some time to fix we were given the keys... More

Was this review helpful? Yes
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear M. Fischer, I truly am dismayed to hear of the service challenges and issues you experienced during your stay and that you were very disappointed. This type of service meets neither our standards nor certainly your expectations and for that I am very sorry. I sincerely believe that the shortcomings you experienced were an exception to the norm and... More

paris
Top Contributor
56 reviews 56 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room had an outstanding terrace, with two chaises-longues and warm wraps inviting one to sit, do nothing but enjoy the view on the Alps. The room itself was cozy (not large, but perfectly equipped and comfortable). The staff was available, helpful and accommodating. There is a closed car-park under the building with direct access to Reception and the town... More

Was this review helpful? Yes
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Guest, Thanks for your kind comments about your recent stay with us. We hope to have the pleasure to welcome you again in the future. Merci beacoup. General Manager More

Washington, Dc
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After staying in Geneva for two nights and 3 nights in Nice, it's a shame that we could only stay in Mercure for a night on our way back to Geneva. The room we got was huge and clean with a view to "die for". The staff at the bar was so nice to uncork the wine we bought from... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Guest, Thanks for your kind comments about your recent stay with us. We hope to have the pleasure to welcome you again in the future. Merci beacoup. General Manager More

Brisbane
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 5 October - 8 October We were really impressed with the hotel given how affordable it was to stay (given it was quiet/end of season). We got room 304, on the 3rd floor (standard room with balcony) with a view onto the mountains and train station. The noise from the train isn't too bad and there aren't that many... More

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Sir, Thank you for your nice comment, it is a pleasure to have some nice feedback. It’s a pleasure for us to see that you enjoy your stay and the quality of our services in our hotel. In our rooms, only our suites and our Privilege rooms are equipped with a mini-bar but it’s possible for all our guests... More

UK
Top Contributor
60 reviews 60 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed in February '14. I was an 'extra' (unexpected) guest who turned up with friends that were booked. The hotel made no fuss about the additional occupancy in the large and fairly well appointed room and just added on a charge for breakfast (which was, itself, excellent in range and quality). Check in was efficient and the staff were friendly... More

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest, good morning ; We would like to thank you four your remarks, regarding your stay in the Mercure Chamonix centre. We are really pleased to read that you enjoy the stay last winter in our hotel. We understand your remarks about the location of Chamonix city center and the ski lifts but please note that in winter the... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 19, 2014

We always stay here when visiting chamonix as one of the few hotels that in ski season will do bookings for just a couple of nights. We stay with our two boys aged 8 and 10 and they have great family rooms where the boys sleep in he lounge area. On return from the slopes they often have a chocolate... More

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest, good morning ; We would like to thank you four your remarks, regarding your stay in the Mercure Chamonix centre. We are really pleased to read that you enjoy the stay in our hotel. We hope to see you soon again for a next trip. Regards. La direction More

Isle of Wight
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 14, 2014

We stayed at this hotel with a Great Rail Journeys group. I was inclined to give this review a miss and put it down to experience, but, after a 'Mercure' mess in Paris q.v. , I thought I'd better chip in with this one as well. The Room was fair enough, but the balcony had a collection of Cigarette Butts.... More

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest ; We would like to thank you for your stay in the Mercure Chamonix center and for your remarks. We would like to inform you that our hotel is totally non-smoking so normally you shouldn’t find Cigarette butts and we are really sorry that our cleaning service don’t see that for this time on your balcony’s room. Please... More

Edinburgh, Scotland, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2014

I stayed at the Chamonix Mercure Centre in February 2014, and can honestly recommend it for both budget and higher end travellers equally. The Hotel is centrally placed, the staff are knowledgeable and friendly, the rooms are modern and have all the facilities you expect of a high end hotel, yet the rates are very affordable for what the Mercure... More

Was this review helpful? Yes
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest, good morning ; We would like to thank you four your comment, regarding your stay in the Mercure Chamonix centre. We are really pleased to read that you enjoy the stay in our hotel and the quality of our services. We hope to see you soon for a next trip. Regards. La direction More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

Great location, near the centre of town, next to the train station and 10 mins walk to cable cars. Rooms have spectacular views of the glaciers and mountains and are well equipped with a large range of toiletries, mini bar and even a nespresso machine. Some staff were apparently rude and muttering rude comments in french when serving lunch but... More

Was this review helpful? Yes
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest, good morning ; We would like to thank you four your comment, regarding your stay in the Mercure Chamonix centre. We are really pleased to read that you enjoy the stay in our hotel and the quality of our service. We hope to see you soon for a next trip. Regards. La direction More

São Paulo, São Paulo, Brazil
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

That trip happened a little time ago, but i was still remember that the hotel was very cozy, well located and had a great breakfast. It's pretty quiet and has big bedrooms. Definitely i would come back.

Was this review helpful? Yes
Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Dear Guests, We would like to thank you for your reward, even a year after your venue, you still remember the hotel in a good way. We will be pleased to welcome you an other time in our "cosy hotel". Best regards, More

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Additional Information about Mercure Chamonix Centre

Address: 39, rue des Allobroges, 74400 Chamonix, France
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chamonix Centre 4*
Number of rooms: 125
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Also Known As:
Mercure Chamonix Centre Hotel Chamonix
Accor Chamonix Centre

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