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All 78 Chamonix hotels

Mercure Chamonix Centre

4.0 of 5 Hotel   |   39, rue des Allobroges, 74400 Chamonix, France
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Mercure Chamonix Centre
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72%
Ranked #26 of 78 Hotels in Chamonix
A recent review
4 of 5 stars reviewed 2 days ago
mezchiat_2008 São Paulo, São Paulo, Brazil
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398 reviews from our community

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125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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São Paulo, São Paulo, Brazil
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

That trip happened a little time ago, but i was still remember that the hotel was very cozy, well located and had a great breakfast. It's pretty quiet and has big bedrooms. Definitely i would come back.

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Sheffield, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stopped for one night at this hotel en route to Italy. The hotel is very well placed and the provision of parking was a bonus and certainly will be in high season. I would suggest That you book in advance for the undercover parking as there are limited spaces. I would however reiterate the previous reviews in that if... More

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Stockholm, Sweden
1 review
2 of 5 stars Reviewed 1 week ago

Would you expect a professional service in a four stars hotel belonging a respectfull international chain? In Mercure Chamonix Centre you will be reminded of Fawlty Towers, probably without the laugh. Staff in the reception which only English is "I can't English". Another one that hardly has time to help us even though there are no other guests at sights.... More

Review collected in partnership with Accorhotels.com

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Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Mister Sharon Krafft, We would like to thank you for leaving a comment on Trip Advisor. And also we would like to apologise about your welcoming at the reception. Of course it is not an excuse but we have some students in training and their English is not very good, so it is better for everyone if they just say... More

Tenby, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We drove down to Chamonix en Route to Italy for the Moto GP at Misano.The Hotel is very easy to find and you are able to stop immediately outside the front door while you check in and find out where the Private car park is located.Check in was a little traumatic and seemed to take an eternity but this we... More

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Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Dear Tom, From all the Mercure Chamonix Center team, I would like to thank you for this review. We are very happy that you had a great stay in our hotel you and your Range Rover :) and we will be pleased to welcome you again. Best regards More

West Yorkshire
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel in a beautiful location. When we arrived the receptionist was very pleasant and welcoming. We decided to take some lunch on the Terrace and were approached by a very stressed waitress who made it quite clear that we were not welcome as they closed in 5 minutes. She was very rude and rushing about in... More

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Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Dear Guests, First of all thank you for taking the time to write this review. Regarding your negative points, we especially want to apologize, and have already put your comments up. We are sorry that the stay was not totally up to your expectations, please know that we will do everything to improve the points you raise. We look forward... More

Muscat, Oman
Top Contributor
55 reviews 55 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed here as part of our honeymoon and the hotel is really nice., The view is great and it is located near to the town center. Rooms are quite large and warm however, the furniture is a bit outdated. Hotel staff are really friendly and helpful and try their best to address your needs

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Sir, thank you for your nice comment, it is a pleisure to have some nice feedback. We are glad to we helped to make your honeymoon in Chamonix very special. See you again in Chamonix! Kind regards. More

Salisbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 17, 2014

We've stayed in this hotel on many occasions en route to Italy, but won't be doing so again. The reservation price quoted as 175 euro (despite being 135 earlier in the day) was actually charged to our credit card as 269 euro. Tried contacting the hotel about this overpayment but they are not dealing with this. The room wasn't ready... More

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Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Dear Sir, I am very surprised with your comments and I would like to apology for this situation. I have not been told about your request, and as we are very sensible about the fact that our guests feel well in our Hotel, please contact me in private in order to investigate what seems to be a mistake from our... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 31, 2014

We drove to the Mercure Hotel in Chamonix Centre about dinner time. The valley was shrouded in fog so we had no view of the Alps. However we had a fantastic bartender who spoke multiple languages and was very knowledgeable on many topics and was just a great guy. Dinner was fantastic steaks and great local red wine and some... More

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Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear jim! Thank you for your nice comment; It was a real plaisure to host you and we are glad you enjoyed the Mont Blanc view from your room, as well as our great restaurant La Cordée! We are looking forward to host you once more in our "chalet". Kind Regards. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

I have to say that my friends and I did not stay at the hotel itself so we cannot say much about the rooms and all but we were so grateful to the front desk who kindly offered us help even though we were not their hotel guests that we want to let people know about it as well! We... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear sir, First of all, thank you for wrtiting such a nice comment after your quick stop in our Hotel. The front Desk, Cedric and the entire staff team are always happy to help. We would be even more grateful if you choose to stay in Mercure Chamonix Centre next time you come to Chamonix! Kind regards. More

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Additional Information about Mercure Chamonix Centre

Address: 39, rue des Allobroges, 74400 Chamonix, France
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Chamonix Centre 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Mercure Chamonix Centre Hotel Chamonix
Accor Chamonix Centre

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