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All 78 Chamonix hotels

Mercure Chamonix Centre

4.0 of 5 Hotel   |   39, rue des Allobroges, 74400 Chamonix, France
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Ranked #25 of 78 hotels in Chamonix
A recent review
5 of 5 stars reviewed 6 days ago
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388 people have reviewed this hotel

Traveler rating
    145
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    57
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124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Muscat, Oman
Top Contributor
55 reviews 55 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of our honeymoon and the hotel is really nice., The view is great and it is located near to the town center. Rooms are quite large and warm however, the furniture is a bit outdated. Hotel staff are really friendly and helpful and try their best to address your needs

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Salisbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We've stayed in this hotel on many occasions en route to Italy, but won't be doing so again. The reservation price quoted as 175 euro (despite being 135 earlier in the day) was actually charged to our credit card as 269 euro. Tried contacting the hotel about this overpayment but they are not dealing with this. The room wasn't ready... More

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Chiarina R, Responsable réception at Mercure Chamonix Centre, responded to this review

Dear Sir, I am very surprised with your comments and I would like to apology for this situation. I have not been told about your request, and as we are very sensible about the fact that our guests feel well in our Hotel, please contact me in private in order to investigate what seems to be a mistake from our... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We drove to the Mercure Hotel in Chamonix Centre about dinner time. The valley was shrouded in fog so we had no view of the Alps. However we had a fantastic bartender who spoke multiple languages and was very knowledgeable on many topics and was just a great guy. Dinner was fantastic steaks and great local red wine and some... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear jim! Thank you for your nice comment; It was a real plaisure to host you and we are glad you enjoyed the Mont Blanc view from your room, as well as our great restaurant La Cordée! We are looking forward to host you once more in our "chalet". Kind Regards. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I have to say that my friends and I did not stay at the hotel itself so we cannot say much about the rooms and all but we were so grateful to the front desk who kindly offered us help even though we were not their hotel guests that we want to let people know about it as well! We... More

Was this review helpful? Yes 1
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear sir, First of all, thank you for wrtiting such a nice comment after your quick stop in our Hotel. The front Desk, Cedric and the entire staff team are always happy to help. We would be even more grateful if you choose to stay in Mercure Chamonix Centre next time you come to Chamonix! Kind regards. More

Thetford, Norfolk, U.K.
Top Contributor
51 reviews 51 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 11, 2014

Entrance looks good. Many rooms have balconies with good views. Rooms rather small, but do have a safe. Breakfasts very busy, often difficult to find a seat as many groups come down at the same time. We had one evening meal which was not good, insufficient food served, we had to go out and buy a Macdonalds.

Was this review helpful? Yes 1
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Sir, thank you for your kind comment; we are glad to hear you enjoyed the decoration in our "grand Chalet ". However, we took into account your remark concerning our big buffet breakfast. Even though the restaurant team is trying their best to provison enough food on the buffet; it is sometimes difficult when groups eat all in the... More

Hobart, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

We enjoyed our stay at Mecure Chamonix Centre very much. Our room had beautiful views of Mont Blanc with a balcony which had the sun all through the morning and into the day. The room was clean and light filled with everything required for a short stay. Desk staff were friendly and spoke good English and helped when I requested... More

Was this review helpful? Yes 1
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Guest; it is a real pleasure to read your comment, thank you! We are always satisfied when our guest leave the Hotel with such a great experience of their stay. We are looking forward to host you again at Mercure Chamonix centre in the near future. Kind regards. More

Hampshire
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 4, 2014

Good location - right next to station but this does mean some train noise (although not really intrusive because the trains are mainly local ones quieter than big cities). Go for this side as the front faces the road which can be noisier. Lovely views of Mont Blanc from the back rooms. However the staff , whilst pleasant, are totally... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear guest, thank your giving us feedback on your stay. We are glad to hear that you enjoyed the mountain view of your room. However, we are sorry about the wrong experience you had at breakfast. Be assured that we have already taken into account your remarks in order to improve the quality of our guests' stay. Warm regards. More

Yorkshire
Top Contributor
61 reviews 61 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 3, 2014

Stayed here on business recently- nice hotel, well appointed, not cheap. Pity about the staffing- very por in the bar in the evening- combining demands from a busy restaurant and bar orders is never a good idea with one barman only- nobody is happy! The restaurant on tis particular evening was struggling to cope with two large coach parties- despite... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear oscar, I am really sorry to hear your experience at our Hotel was spoiled by coach parties. It is our proirity to satisfy all our clients through the bed experience, as well as through the restaurant experience, therefore please accept our sincere apologies and be assured that we will take into account your remarks to improve service at the... More

Sydney, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 1, 2014

We booked this hotel on a recent stopover for a couple of nights in Chamonix Mont Blanc. The hotel is in a great location for the main township, but that's all it has going for it! On checking in, there was one lady at the desk and she was courteous, but trying to check us in and answer calls at... More

Was this review helpful? Yes 2
Chiarina R, Directeur général at Mercure Chamonix Centre, responded to this review

Dear Sir, thank you for taking the time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and... More

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Additional Information about Mercure Chamonix Centre

Address: 39, rue des Allobroges, 74400 Chamonix, France
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Chamonix Centre 4*
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Also Known As:
Mercure Chamonix Centre Hotel Chamonix
Accor Chamonix Centre

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites
Hotel Style
#3 Business Hotel in Chamonix #9 Ski-In / Ski-Out Hotel in Chamonix #12 Luxury Hotel in Chamonix #18 Romantic Hotel in Chamonix #21 Family Hotel in Chamonix
Hotel Class
Official Description (provided by the hotel)
The hotel is located at the foot of the famous Mont Blanc and Aiguille du Midi mountains, right in the heart of the ski town of Chamonix and only a few steps from the railway station. The hotel offers a restaurant, a bar and a conference area. The hotel also offers evening entertainment (karaoke, seminars, shows) during the French winter school holidays. Undercover parking available. ... more   less 
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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