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L'Imperial Palace

4.0 of 5 Allee de l'Imperial, 74000 Annecy, France
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for L'Imperial Palace
See the most recent reviews
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We checked in late after a long day on the road. The staff could not have been more helpful. They were all very friendly and welcoming. The room was lovely and nicely appointed. The hotel was very clean with a lovely historical flair.

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personnaly wanted to thank you very much for your nice comments. I am glad to hear that all our employees made your stay as great as you define it. We really hope to welcome you back at Imperial Palace and in Annecy in the near future. Kindest regards, Philippe Gourgaud General Manager More 

London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2014

Went for a long weekend to Annecy. Impressive lakefront hotel with beautiful terraces and a lovely Casino. Bedrooms a little disappointing, not as splendid as the hotel suggests but all standard amenities are there. But the lake view is a MUST as it transforms the room. Stunning views over garden and Lake Annecy. Breakfast was ok but self-service was cold.... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personnaly thank you for the comments posted that we will share will all our associates. It is important for you to know that our rooms will all be renovated in the very near future. The breakfast buffet will also change within 2 weeks and will most probably satisfy you better during your next visit. I am very... More 

Stonehaven, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2014

We arrived on a fabulous vibrant Sunday afternoon in Annecy. Lovely building and setting with a brilliant location. We were offered a room with a lake view and balcony for a more reasonable rate than displayed- bonus! The room was tastefully decorated with plenty of room in the main area and roomy bathroom with separate shower. The views across the... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, It has been a pleasure to welcome you at Impérial Palace in Annecy. Thank you very much for your great comments that all our associates will much appreciate. Looking forward to see you soon back ! Kindest regards, Philippe Gourgaud General Manager More 

Philadelphia, Pennsylvania
Top Contributor
100 reviews 100 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 16, 2014

We stayed here for 3 nights the end of September, primarily based on Trip Advisor reviews, and we weren't sorry. Such a lovey hotel, in a fabulous location! We had an upgraded double room on the second floor, with a cute little balcony that had a partial view of the lake. Our room was nice size, bed and pillows very... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, We thank you very much for your comments that we will share with all our employees. We are very happy to have make your trip so enjoyable and really hope to have the pleasure to welcome you back at Impérial Palace in Annecy. With my very best regards, Philippe Gourgaud General Manager More 

melbourne
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2014

We stayed at this Hotel for 4 nights and suffered through every one. Our room was tired and very small, the bed almost went to the floor when you got on it and the breakfasts were terrible. The Location was beautiful and the outlook lovely.

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear guest, We thank you very much for your comment and are sorry to read that your room disappointed you during your stay. We are currently under a large renovation programme and all the rooms will be completely refurbished, some of them having already been... but not yours apparently. Next time you will come to Annecy and Impérial Palace, we... More 

Milton Keynes
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 26, 2014

My wife and I have just got back from a week at The Imperial Palace a truly magnificent hotel in "the old style". It sits on a promontory of parkland with public gardens between the building and the lake - wonderful views. The hotel has been refurbished in recent times and our room was on the 5th floor with balcony... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, We thank you very much for your comments on your last stay at Imperial Palace. I am very happy to read that all went well and I can confirm to you that we do have a project for a spa and an indoor swimming-pool for the first semester 2015. We really hope to welcome you again in the... More 

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 24, 2014

Had the good fortune of spending the first half of our honeymoon at the Imperial Palace Hotel in Annecy. Where to begin? I will give my (good) thoughts on Annecy in a separate post. The Imperial Palace is a magnificently beautiful hotel, on beautiful grounds, and very convenient to everything in the quaint town of Annecy. The hotel is impeccably... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear guest, We thank you very much for your warm comments. We are very happy to see that you spent a wonderful stay with us and really are looking forward to welcome you again hopefully in a near future. With my kindest regards, Philippe Gourgaud General Manager More 

Newcastle upon Tyne, United Kingdom
2 reviews
2 of 5 stars Reviewed September 16, 2014

After a fabulous holiday travelling around Italy and Switzerland we decided to have one night in Annecy before heading off home. As it was a beautiful day we walked around the lake and came upon L'Imperial Palace - we sat at a table in the sun and admired the beautiful view! However 15 minutes later the waitress still had not... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

We thank you very much for your comment and do apologize for the bad experience. We have reviewed your comment with our head barman and took the necessary measures to correct our service. We really hope having the pleasure to welcome you back at the hotel and leave us the chance to show you our professionnalism. Warm regards. More 

france and spain
Top Contributor
155 reviews 155 reviews
72 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed September 12, 2014

One of the lovely old lakeside/mountain hotels of France and Switzerland. The interior decor has been updated while still keeping the feeling of the spaciousness and elegance of this type of hotel. The gardens between the hotel and the lake are public and very beautiful and you have the option of sitting out on the Brasserie Terrace at that level... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Clients, Dear Guests, Thank you very much for the time taken to write these few lines in such a positive manner. Looking forward to the pleasure in welcoming you again soon. Kind regards, Philippe Gourgaud More 

france and spain
Top Contributor
155 reviews 155 reviews
72 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed September 12, 2014

Apparently the renovations are not complete, e.g. but nobody can fault the way the interior design has been updated while still retaining the old-world charm of a lovely hotel. It is a typical Swiss/French Alpine/Lake hotel in its shape and design - huge. The mountains sloping down to the lake are magnificent. The gardens between the hotel and the lake... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guests, Further to your stay amongst us very recently, we do appreciate the time taken to let us know about your impressions and thank you for the warm comments towards the hotel and Annecy. We hope to have the pleasure in seeing you again soon Kind regards, Philippe Gourgaud More 

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Additional Information about L'Imperial Palace

Address: Allee de l'Imperial, 74000 Annecy, France
Phone Number:
Location: France > Rhone-Alpes > Haute-Savoie > Annecy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Imperial Palace 4*
Number of rooms: 99
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Also Known As:
l`Imperial Palace Hotel Annecy
l Imperial Palace Annecy
Hotel Style:
#4 Luxury Hotel in Annecy
#5 Business Hotel in Annecy
#9 Romantic Hotel in Annecy

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