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L'Imperial Palace

Hotel website
Allee de l'Imperial, 74000 Annecy, France
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L'Imperial Palace
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460 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights in November and enjoyed the stay. it is by the lake. tis nearly 100 year hotel and has a casino and conference rooms. The food is good and staff is polite. There is fast wifi.

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personaly wanted to thank you very much for your great comments. It was a pleasure to serve you during your stay and we really hope having the chance to welcome you back in the near future. Kindest regards, Philippe Gourgaud General Manager More 

Halden, Norway
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

If you dream about the view of the lake in Annecy and also want to be close to the old town, you must stay here. It is not cheap, but it is great. Big, comfortable room and beautiful bathroom with separate shower room. Small balcony, but you can put the smallest chair if you want to sit there. Lots of... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, A big Thank you for your nice words. We are all very happy that you enjoyed so much your stay with us and we are looking forward to welcome you again to Imperial Palace and to Annecy. Warmest regards, Philippe Gourgaud General Manager More 

Sao Paulo, SP
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Really nice view and location, but several problems occurred. Air Condition fails if terrace door is not properly closed, TV not working well, lake waterfront closed with a private noisy party and no swimming pool, wireless in bedroom without good signal, impossible to use

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your message. I understand that you spent good time in our hotel despite some issues. In regards with the air conditionning, it is completely normal that when you open the window door it is stopping for many reasons but the most important one: Ecology ! For the TV, some failure can occure sometimes... More 

Rockford, Michigan
Level Contributor
145 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights at the end of a 2 week trip through southern France. Annecy is a great little town to visit for a few days. The hotel is about a 20 minute walk from the main area of town. It is a beautiful walk along the lake and through the park like setting. Hotel is gorgeous... More 

Was this review helpful? Yes 2
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your nice words about your experience. I sincerely apologyze for your breakfast time which was not as expected, needless to say... I already shared your comments with the Brasserie restaurant team and we have fixed this issue. I can assure you that such mistakes will not appear again. I hope to have the... More 

Oakton, Virginia
5 of 5 stars Reviewed 2 weeks ago

Great customer service from the front desk and concierge. The location is perfect and we had a beautiful view of the lake from our room. Beds were very comfy. Can't wait for our next visit as we would definitely return to this hotel.

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, So nice to read your comments ! Thank you so much... We are all very happy to have made your trip so enjoyable and we also can't wait to welcome you back to Imperial Palace and to Annecy ! I wish you a beautiful summer season. Warmest regards, Philippe Gourgaud General Manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a nice experience when I Stayed at the hotel for a series of meetings. Without any doubt one of the nicest locations one can find at the bord of the Annecy lake with its Crystal clear water. In the old days this must have been a true majestic hotel, today it's more a modernized business hotel in a stunning... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your nice comment. It was a great pleasure for us to serve you and I am sure you will find some good package on our Internet site in order to come and visit us again with your "better half" ! Looking forward to welcome you back soon. Warmest regards, Philippe Gourgaud General Manager More 

Sheffield, United Kingdom
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was hotel number 8 of 9 that we stayed in during our roadtrip "tour de Europe", and was the only large hotel we stayed in on our travels. Great air conditioning was essential as it was 38 degrees out and the bed was a dream. We ate in the Brasserie the night we stayed, overall very good. Annecy was... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you so much for your nice comments that I share immediately with our team. We have been very happy to serve you and to have made your stay in Annecy and in Imperial Palace a great choice for your "tour de l'Europe". Hope to see you soon back in the near future. Warmest regards, Philippe Gourgaud General... More 

Kent
Level Contributor
135 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for its lakeside position and wonderful views. We booked a room with a lake view and were delighted to be upgraded on checkin to a suite with lake views. We had asked for a bright quiet room and the suite was just that. The public areas are still quite grand but the rooms, while comfortable, are... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, On behalf of the entire team, I just wanted to thank you very much for your detailed comments. It has been a real pleasure to serve you during your stay and we all hope to see you soon back to Imperial Palace and to Annecy. I wish you a beautiful sunny summer. Warmest regards, Philippe Gourgaud General Manager More 

Milton Keynes, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

We saw an article about Annecy in France magazine, and decided we could not give this lovely resort a miss. We chose the Imperial Palace based on earlier TripAdvisor reviews and its location, and are so glad we did. Although the three nights we chose fell in amongst an annual Animated Film Festival, and the hotel was very busy with... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you so much for your wonderful words about our hotel and quality of service. It was such a pleasure to serve and we really hope having the chance to welcome you again in the near future to Imperial Palace and to Annecy. Warmest regards, Philippe Gourgaud General Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

The experience of visiting L'Imperial Palace is bound up with the experience of visiting Lake Annecy. The great appeal of the hotel derives from its magnificent lakeside setting and while Lake Annecy has to be one of the most beautiful lakes in any country - and looks wonderful from almost any viewpoint - it looks at its very best from... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personnaly thank you very much for your nice comment. We are all really happy to have made your trip in Annecy and your experience in Imperial Palace so enjoyable. We hope to see you again soon in our beautiful region. Warmest regards, Philippe Gourgaud General Manager More 

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