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L'Imperial Palace

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Allee de l'Imperial, 74000 Annecy, France
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L'Imperial Palace
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L'Imperial Palace
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397 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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USA
Contributor
16 reviews 16 reviews
13 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here in December and even in the winter, the setting was beautiful, right on Lake Annecy. Great location, an easy walk into the charming town of Annecy. The pros: location, large rooms. The decor was okay.. not great, but not bad. We had a balcony, which was really nice for taking in the lake view. The cons: the... More 

Was this review helpful? Yes 1
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, We thank you very much for your constructive comments. It is of course not usual to leave you the feeling that our service is not up to your satisfaction and I can assure you that our desire to serve our guest at best is our first priority. We really hope having the pleasure in the future to welcome... More 

England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic location overlooking the lake and reasonable walk into town along lake shoreline. Very friendly and helpful staff. Excellent food (due to our late arrival we used the casino restaurant which is open very late). Room clean and comfortable and we received an upgrade to a lake view. Very good breakfast buffet. All round excellent hotel and highly recommended. Would... More 

Was this review helpful? Yes 1
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personnaly thank you for your positive comments that I will share with our team. We are all very happy to have made your stay so enjoyable and really hope having the pleasure to welcome you back as soon as possible to Imperial Palace in Annecy. With my warmest regards, Philippe Gourgaud General Manager More 

Park City, Utah, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

En route to our ski holiday in the 3 Valleys, we decided to stop in Annecy. After a day and a half of travel from the states and little sleep, my husband and I were exhausted. The hotel was happy to accommodate our walk-in request and helped us get our bags up to our room and car parked in the... More 

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Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, We thank you very much for your nice comments. We are happy that you spent good time during your quick stop to Impérial Palace in Annecy. I also think that it is a great choice to "recharge the battery" in any case ! Hope you had great ski afterwards and looking forward to seing you back in the... More 

Belfast, United Kingdom
Top Contributor
126 reviews 126 reviews
50 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights. On arrival it was snowing and the hotel and grounds looked stunning.The refurbishment was being completed but did not disturb us as we were out for most of the day. We were given a room on the fourth floor ( a little lower than I would have liked) but we had a lovely lake... More 

Was this review helpful? Yes 1
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your nice words and comments. I am personally very happy that you enjoyed so much your stay at Impérial Palace and in the beautiful Annecy. We would be glad to welcome you again in the near future once the spa and the swimming pool will be created perhaps ! Warmest regards, Philippe Gourgaud... More 

High Wycombe, United Kingdom
Top Contributor
81 reviews 81 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 3, 2015

A simply breath taking location by the lake with the alps behind - on driving up you are met by an impressive building with regal architecture. It all progressively goes down hill after this. The decor is very 1920's art deco , not my taste & it is hard to tell if this is just old or a fashion choice!... More 

Was this review helpful? Yes 1
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your constructive message. Our hotel is under huge renovation at the moment and all the rooms will be completely refurbished in the very near future (some are already done). Needless to say that we would be very happy to welcome you again at Impérial Palace in Annecy and if you contact me personnaly... More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

A wonderful hotel in a beautiful location. And the view - spectacular! We celebrated a 50th Birthday here with a group of friends and it was super. Our room was so bright and well appointed with very good bathroom. However the separate WC smelled of cigarette smoke! The Restaurant was excellent. Worth a stay for the great location and view... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you so much for your nice words ! We are very happy that you enjoyed so much your stay with us and glad that we participate somehow in the success of your birthday celebration. I personnaly hope having the pleasure to welcome you again at Imperial Palace in Annecy. Kindest regards, Philippe Gourgaud General Manager More 

Gloucestershire, United Kingdom
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 29, 2015

We stayed for two nights in late January. The hotel was busy and staff were courteous and helpful. This is a large turn of the century hotel building in a peachy position on the edge of the Lac D'Annecy. The hotel has been refurbished pretty effectively, the bedroom sizes are good and the bathrooms work well. We had a room... More 

Was this review helpful? Yes 2
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your nice words. I am very happy that you enjoyed your stay with us and really hope having the pleasure to welcome you back as soon as possible. With my kindest regards, Philippe Gourgaud General Manager More 

Tetbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2015

We stayed for two nights in late January. The hotel was busy and staff were courteous and helpful. This is a large turn of the century hotel building in a peachy position on the edge of the Lac D'Annecy. The hotel has been refurbished pretty effectively, the bedroom sizes are good and the bathrooms work well. We had a room... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your nice words. I am very happy that you enjoyed your stay with us and really hope having the pleasure to welcome you back as soon as possible. With my kindest regards, Philippe Gourgaud General Manager More 

London, England, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 18, 2015

This is a beautiful hotel in a beautiful location. A lake view room is a must. The hotel is currently being renovated but it didn't alter our enjoyment too much. I believe the renovations in the music hall will be complete this week. We had a refurbished room with a lake view. The room was comfortable and clean and the... More 

Was this review helpful? Yes 1
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, I personaly wanted to thank you very much for your nice comments. It was a great pleasure to serve you and we are all very happy to have made your stay so enjoyable. We are really looking forward to see you back soon at Impérial Palace in order to satisfy you again and again. I also take this... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

Having enjoyed staying at the Imperial in the past, we dropped in for a night en route to skiing. Sadly the grand lake facing rooms were closed for renovations, taking a huge part of the hotel charm away. Only the Brasserie and Casino were open. The brasserie provides friendly service and some enjoyable dishes. My escalope de veau a la... More 

Was this review helpful? Yes
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, We thank you very much for your words and we understand that despite the renovation of our bar and restaurant La Voile, you have appreciated very much your stay with us. We are very sorry for the inconvenience caused by the renovation but you might understand that we are doing it in order to serve you better and... More 

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