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Mercure Annecy Centre

#13 of 42 Hotels in Annecy
Certificate of Excellence
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26 Rue Vaugelas, 74000 Annecy, France
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2 nights = up to 40% off
Best prices for: 1 room 1 guest
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Mercure Annecy Centre
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Mercure Annecy Centre
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331 reviews from our community

Traveler rating
    66
    164
    69
    27
    5
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39
191
24
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very pleasant hotel. Room very clean and staff very friendly. Staff ready to help with information to make your visit enjoyable. Well located and near to the lake. Very nice stay. Annecy is a lovely place to visit . A boat trip around the lake is a must as the scenery is beautiful. Plenty of lovely restaurants to eat in.... More 

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Lyon
Contributor
18 reviews 18 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As usual a great week end at Mercure Annecy Centre. With their new branded Privilege room, confort & standing, step forward again. Location is great & convenient for shopping, restaurants, walk... Small balcony to enjoy landscapes and fresh air.

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Isabelle S, Responsable réception at Mercure Annecy Centre, responded to this review

Dear , Thank you to have taking time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Best regards... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

My husband and I stay for 3 nights in this hotel. The hotel is well located in the central of Annecy. We easily reach the lake and shopping area just by walk. The staffs are nice and very friendly. As we drive a car to Annecy, the hotel paid the parking fee during the night and the parking area just... More 

Was this review helpful? Yes 2
Isabelle S, Responsable réception at Mercure Annecy Centre, responded to this review

Hello Thank you very much for having taken the time to give us your views on your stay at the Mercure Annecy centre. My team and i are very grateful for your remarks.The will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again at Annecy.... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2014

My husband and I had a lovely stay in the Mercure Annecy Centre hotel for 2 nights in August, 2014. The staff were exceptional, especially Paola, who was always smiling and so helpful. It is quite modern, nicely decorated and in a great location (near to the beautiful old town).

Was this review helpful? Yes 1
Isabelle S, Responsable réception at Mercure Annecy Centre, responded to this review

Hello Thank you for having taking time to give us your views on your stay in our hotel. My team anf i are very greatfulfor your remarks. We hope to welcome you again in Annecy Best regards Annick BOYER More 

Mexico City, Mexico
Top Contributor
91 reviews 91 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 2, 2014

my wife and I stayed two nights in this hotel. staff vey friendly and spoke english which is not that common in France or maybe they do but reluctant. The hotel is well located a walking distance from the lake and all, nice room. They recommended us a couple of restaurants for dinner and we really liked one in particular.... More 

Was this review helpful? Yes 1
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review

Dear Guests, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you in Mercure Annecy Centre. Yours... More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 25, 2014

We recently spent 2 nights in this hotel. It is situated within walking distance to the train station, Old Town and the lake. We had an attic room which was a little uncomfortable at times...we could not stand upright in part of the room. In saying this, it was still a lovely room with a nice ensuite. Breakfast was continental... More 

Was this review helpful? Yes 1
Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review

Dear Guests, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you in Mercure Annecy Centre. Yours... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2014

My wife and I stayed 3 nights mid September 2014. The hotel is an easy walk from the train station and to / from the Old Town and the lake. It's an older building and a bit quirky in features eg. a one person with one bag lift. We found the staff very friendly and efficient in their roles. Our... More 

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 19, 2014

Great central location. Whomever allocated this 4* status clearly did not get allocated the central cell rooms without proper windows and so small two people can't walk around or sit in the room at the same time. 2* at best. Possibly ok for business if you only need a room to sleep in. No good for a holiday rainy day.... More 

Was this review helpful? Yes 4
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