We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Carlton

Hotel website
Hotel deals
5 Rue Des Glieres, FR-74000 Annecy, France
Special Offer
Up To -30% Off Room Rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Hotel Carlton
Professional photos View all
Browse nearby
BEST WESTERN Hotel Carlton
Write a Review

270 reviews from our community

Traveler rating
    44
    133
    70
    17
    6
See reviews for
47
144
12
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (68)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (49)
All months
Oberwil, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The location of the hotel is excellent. All the sights of Annecy are within easy walking distance. Easy to reach by car or train. Staff are very helpful and polite. Breakfast is nice, but pricey (16 Euros). Rooms are very small. The lift is terrible (one tiny one to service 7 floors). There is no hotel restaurant.

Was this review helpful? Yes
Sydney, Australia
Top Contributor
54 reviews 54 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 19, 2015

This hotel has done a great job in incorporating disabled facilities into a modern renovation. It has clean comfortable rooms. The beds are a little too comfy and ended uo sleeping a little later than I should! It was very quite although we were within a stones throw of the station and very close to everything. Staff were really helpful,... More 

Was this review helpful? Yes
West Midlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

For me the provision of tea and coffee-making facilities was a huge plus! For once, there was no need to take up luggage space with the travel kettle (although I did take my own teabags and milk - not being a coffee drinker the cartons of creme provided were not ideal). The hotel was clean and comfortable, and very well... More 

Was this review helpful? Yes
Annecy, France
1 review
4 of 5 stars Reviewed March 4, 2015

Very well-kept hotel - Excellent central location - well suited for business travelers both for business in Annecy itself or other surrounding areas. A stone's throw from the rail station and main roadways access points.

Review collected in partnership with Best Western

Was this review helpful? Yes
San Francisco
Top Contributor
80 reviews 80 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 20, 2015

Positives: 1. Across the street from the train station 2. Staff are very accommodating. 3. Free wify in the room. 4. 200 meters from a fabulous restaurant, La Part Des Anges, Annecy (see my review) 5. Price was very reasonable. 6. Extremely quiet. You can barely hear the trains across the street. You'll get a good night's sleep. Negatives: 1.... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 26, 2014

Despite comments by other reviewers against Beatrice, I have to say, I found Beatrice pleasant and helpful throughout my stay. She gave me plenty of personal recommendations for lovely restaurants and cafes, which I thought was extremely kind and helpful. Quaint little hotel with a fairly nice location with plenty of good cafes and restaurants nearby. In fact, it is... More 

Was this review helpful? Yes 1
Perth
Top Contributor
115 reviews 115 reviews
38 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed October 28, 2014

My expectations weren't high when booking this accommodation but it suited our needs as it had car parking available and was centrally located and moderatly priced. I was pleasantly surprised with our room. Yes, they are tiny rooms but there is room to put your luggage, and the bed is large and comfortable. The en suite is small and a... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
85 reviews 85 reviews
62 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed October 20, 2014

As a pro from DM Vacation I rate a hotel based on the quality the hotel advertised itself at. This hotel is a good four star (first class) France hotel. The hotel has a lovely location to explore Annecy. Only two blocks from the train station and less than two blocks from the historic cernter you can get to where... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Bathroom (8)
Viewed
Room/suite (12)
Viewed
View from room (7)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities