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Hotel Novotel Annecy Centre Atria

1 Place Marie Curie | 1 Avenue Berthollet, 74000 Annecy, France
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1 room 1 guest
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Hotel Novotel Annecy Centre Atria
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Milton Keynes, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We use Novotel on a fairly regular basis and this hotel is exactly what one would expect of the Novotel brand. Comfortable and well furnished rooms with helpful and polite staff - particularly attentive during the booking and check-in process. The location is good - probably a ten minute walk from the centre of Annecy. It's also literally right above... More 

Was this review helpful? Yes
BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear Guest. Many thanks for your comments concerning your satisfaction about your stay in our hotel. We always be very please to read this kinds of comments concerning the professionalism of our staff. we would share them together. We hope that you like your stay in our beautiful city in august. We hope to see you soon. Best regards. More 

Boston, MA
Level Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Novotel provided a decent stay for my family for a night on our way from Geneva to the south of France. With the sofa bed open the room was a bit cramped. WiFi is fast and free. The toilet was in a tiny separate room. The bathroom had a plastic tub and countertop, more motel 6 than hotel. Climbing... More 

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BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear sir. Many thanks for your choice of our Novotel for your stay in Annecy. As you wrote our hotel is very functionnal for someody who want to be close from each attraction of Annecy ( Old Annecy, the Lake, the Mall, Cinema, etc..). We hope that we could welcome for a future stay in Annecy. Best regards. More 

London
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week which was fine. Good location near to the centre of the town a by the railway station. It's actually over the train line but on the 4th floor we didn't get any noises from trains or announcers etc. Service was good really. Staying so long you get a couple of duds but majority were very... More 

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BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest. Many thanks for your choice of Novotel for your stay in Annecy, and for your recommandation. It's always a pleasure, when we can read that our guests were happy to stay with us, and maybe come back for another stay. I will share with my team the satisfaction concerning their professionnalism. We hope to see you soon again... More 

Sweden
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family chose this hotel due to the city location. The hotel was very nice and the staff in the reception was very friendly. The location is perfect, just by the railwaystation and with walking distance to the whole city with shops and restaurants. We skipped the expensive breakfast at the hotel and took a short walk to the close... More 

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BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest, We really appreciated to read your comments about your experience in Novotel Annecy centre. As most of our guests, you made a very positive comment about our staff and his friendliness. I was very please to read and share it with all my collegues. As you wrote our location is almost perfect, close from every interest points in... More 

Birmingham, United Kingdom
Level Contributor
151 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We really have enjoyed our stay here in Annecy,and a great deal of the reason for that is the air conditioned comfort and location of this hotel. The underground car park is one of the most secure I've ever used. But so convenient using the room card key to enter and exit. With two lifts and a two minute walk... More 

Was this review helpful? Yes
BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest. It was a real pleasure to read your recommandation. I shared it with all the team, and there were very satisfied to see your satisfaction. You noticed all the detailsl witch make ours assets : A safe car park, our location very closed from the Lake and the old city, and many others little detaisl for your comfort... More 

Paris, France
Level Contributor
100 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Next to the railway station and near the shopping mall and pedestrian zone. So, ideally you can dump your luggage, freshen up and mix among the crowd that are walking towards the lake holding an ice cream. Rooms are comfy but somehow they have the policy of guests preparing the extra bed themselves. That was against mine, since a foolish... More 

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BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest. many thanks for your comments. I'm satisfied that we could answers to your requests for your stay. As you said, the sofa bed is made, but we never open it to save space in your room when you check in. But of course, on demand, we can pull out for you. Concerning the deposit, maybe my collegue didn't... More 

Essex, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

Well set out bathroom for wheelchairs, seems to be a good standard for modern French Hotels with level entry showers, hand rails and seats set out correctly, important for the disabled traveller. Nice breakfast, underground car park with lift to entrance.

Was this review helpful? Yes
BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Annecy Centre Atria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2015

Our stay in Annecy couldn't have been better. Right on top of the train station, the location is extremely convenient to not only the transport but also to food, shops and the lake with the old town. To start off, the people at the service desk were extremely friendly and speedy too. The lobby is quite large and modern and... More 

Was this review helpful? Yes 1
BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest, Thank you for choosing to stay with us and it was great to read your comments with regards for our location, staff, breakfast, and your Suite room you encountered. We understand that you get a very nice stay with us, and you can be sure that this kind of comment is our best reward. We look forward to... More 

Warsaw, Poland
Level Contributor
68 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 18, 2015

Hotel is located about 6 seconds from main train station in Annecy and 3 seconds from a very nice shopping mall. Although it is around 15 minutes walk to the riverside restaurants, the walk is very nice over the pedestrian street of Rue Carnot. Service is great, the rooms are not big, but comfortable. Free WiFi is fast enough (and... More 

Was this review helpful? Yes
BENOIT Q, Responsable réception at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest, Thank you for taking the time to give your feelings about our hotel. We very much appreciate your positive comments regarding your stay in Annecy. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 16, 2015

Totally utility hotel that's about 10 minutes walk from anything but the mall. Makes it easy to drive out of town. Best breakfast buffet and they had better gluten free/dairy free options for me too. But I've never met a hotel staff so uninterested in customer service. I could give a few examples. And fyi, we put a DO NOT... More 

Was this review helpful? Yes
BENOIT Q, Directeur général at Hotel Novotel Annecy Centre Atria, responded to this review

Dear guest, Thank you for taking the time to give your feelings about our hotel. I'm surprised to read your comments concerning the troubles you met with our staff. I investigated and I couldn't have any information from my collegues about your stay. Next time, do not hesitate to ask to meet somebody from our staff management. I'm sure that... More 

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