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Hotel Le Vallon de Valrugues & Spa

Certificate of Excellence
9 Chemin Canto-Cigalo, 13210 Saint-Remy-de-Provence, France
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Best prices for: 1 room 1 guest
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Hotel Le Vallon de Valrugues & Spa
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584 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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All months
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is amazing. What a great structure they have there. The staff is very well trained and can help you with everything, the rooms are fantastic just as expected. The breakfast is very well served, with several options for all the tastes. The Pool is beatiful and the service at the pool even better. You can have great meals... More 

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really loved this hotel, lovely big room with a great terrace, great pool area, had lunch on the restaurant terrace which was very nice, was not tempted by the dinner menu so used room service - limited menu but was lovely to eat on 'our' terrace. St Remy is a lovely place with lots to do nearby. The hotel is... More 

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Lyon, France
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a superbly run hotel. The rooms are spacious, well appointed and clean. The gardens and outdoor pool area are a great place to relax. The hotel staff are always welcoming and professional. The restaurant serves superb a la carte food. You are only a 15 - 20 minute walk away from the beautiful villiage of St Remy if... More 

Was this review helpful? Yes 1
DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to thank you for your pleasant comment. It’s a real pleasure to read that your stay was a real success. Our team will be very pleased. Looking forward having the pleasure to welcome you for a new unforgettable stay in our establishment. Sincerely. The Direction. More 

Texas
Top Contributor
71 reviews 71 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights. Wonderful hotel with comfortable rooms. While the rooms we a bit understated they were very comfortable and spacious and quiet. Room AC worked very well. The restaurant was very good. Very high end presentation and preparation. Pool and spa facilities are first class. Could benefit from a bistro when one is not in the mood for... More 

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DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to share nice comments regarding your last stay at the Vallon de Valrugues & Spa***** and thank you also for all your appreciations! We are delighted to know that you left our hotel with pleasant memories and unforgettable sensation concerning the comfort of our rooms. We would love to welcome... More 

Northeast
Top Contributor
65 reviews 65 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Vallon de Valrugues is about 5 minutes outside of St. Remy. It's an upscale property, complete with gastronomic restaurant, pool, and spa. It's an attractive place with a friendly, though occasionally bumbling, staff. The rooms are adequately roomy, though not spacious. For us, the best feature was the heated pool, which was largely unoccupied most of the time we were... More 

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DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to share your experience with us following your stay during the Vallon de Valrugues & Spa*****. We are glad that you enjoyed the overall quality of the service in our establishment. We are looking forward welcoming you again for a new great time in our hotel. Yours Sincerely.... More 

Livigno, Trentino-Alto Adige, Italy
Top Contributor
129 reviews 129 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The place and the setting is really nice but the service is absent. Basically no internet download at less than 0.67 mps. The room sometimes it is not made up till the afternoon. Minibar is hot and does not get replenished every day. Apart from the above place is nice and clean but being no service I find it a... More 

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DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave a comment regarding the Vallon de Valrugues & Spa*****. We are really glad you enjoyed our beautiful place. Your feedback is truly appreciated and be convinced that I am very disappointed we failed in our objective of exceeding your expectations. Regarding the internet problem you encountered, be sure that it... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service was 5 star, but the hotel is not. We probably had the worst room there. The shower had little pressure and the wand had to rest against the wall to work. The water never warmed up either. There was no clock in the room and the coffee maker turned on every few hours at night. So strange! The... More 

Was this review helpful? Yes
DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to thank you for your comments. We are very sorry that you had an unpleasant experience in our establishment. Regarding the shower, problem you encountered, be sure that it was exceptional and was quickly corrected. We will be pleased to see you again soon in our establishment to prove the quality of Hotel The Vallon... More 

Paris, France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 25, 2015

Just outside the town of St-Rémy-de-Provence is this truly wonderful hotel. The rooms are very nice, the grounds are spectacular but it is the atmosphere and the staff that really make the difference here. Nothing is too much to ask. Friendly, helpful, knowledgeable. Very impressive.

Was this review helpful? Yes
DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to really thank you for your congratulation regarding our team and for the interest you have shown in the Vallon de Valrugues & Spa*****. Your message will be a real motivation for our staff to continue working in the right way. We are looking forward welcoming you again for a new great time in our... More 

Toronto, Canada
Top Contributor
72 reviews 72 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 23, 2015

This is a lovely hotel and grounds with friendly and very helpful staff. I stayed 6 nights and only had hot water in my room one evening.... The solution was for me to go to their spa to shower. There internet is very poor. We had a basic room and the king bed was very comfortable but the room was... More 

Was this review helpful? Yes 1
DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to thank you for your comment. We deeply regret not having satisfied during your stay in the Vallon de Valrugues & Spa*****. We take note of your remarks . We will be pleased to see you again soon in our establishment. Yours sincerely. The Direction. More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 20, 2015

The staff are lovely but they are working with a lack lustre hotel. Worn carpets, small television in the room. On checking out, their computer system had crashed so credit card payment was not possible, despite the poor lady crawling under the computer with a torch to reboot.

Was this review helpful? Yes
DIR G, Directeur général at Hotel Le Vallon de Valrugues & Spa, responded to this review

Dear Guest, We would like to thank you for your comment and your congratulation regarding our team. Also, we deeply regret not having satisfied you during your stay in the Vallon de Valrugues & Spa*****. We will be pleased to see you again soon in our establishment. King regards. The Direction. More 

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